This document provides information on the list of known issues in the Adobe Media Encoder.
- Dragging a scene from Character Animator to Adobe Media Encoder's queue doesn't honor Work Area setting
Issue: By default, Source Range is set to Entire Composition. If you change the Source Range to Work Area, the In & Out points are set to the beginning of timeline.
Workaround: To handle the work area setting correctly, use File > Export.
- Lossless audio from WMV is imported as noise (Win10 build1809 only)
Issue: When you import WMV with lossless audio, you do not hear the original audio.
Workaround: Do not update to Win10 build1809. Instead use the Win10 build1803 or earlier versions.
- Adobe Media Encoder hangs when trying to reingest a camera structured source.
Issue: Adobe Media Encoder hangs if you turn on/off the transcode option in Ingest settings when trying to reingest a camera structured source.
Workaround: Specify a different copy location.
- QuickTime files with legacy codecs to import as audio only
Issue: The ending of QuickTime 32 support causes some QuickTime files with legacy codecs to import as audio-only.
Workaround: Transcode files to a supported codec and reimport.
- Audio is out of sync
Issue: Audio is out of sync by several 100 samples in H.264, MPEG-2, MPEG4, when multiplexing audio and video streams.
Workaround: None, except encoding into a different format with uncompressed audio such as MXF.
- With H.264, AAC audio is truncated at the end.
Issue: When you use H.264 on-the-fly muxing, AAC audio is truncated at the end.
Workaround: Use VBR 2-pass encode or use MPEG audio.
- Encode Error
Issue: Encode error when DL-queued from Premium Pro and encoded into the matching QT ProRes video setting as the source.
Workaround: Check the "Import sequence natively" option.
- Some of the QuickTime reference files are not imported.
Issue: Some QuickTime reference files can no longer be imported.
Workaround: No workaround.
Support for import/export of legacy 32-bit QuickTime media is discontinued. For more information, see 32-bit QuickTime support has ended.