Issue

The following error dialog box appears when you try to launch Elements Organizer. This issue is seen in Elements Organizer that is downloaded from the Windows Store.

The affected version is Windows 10 Version 1903 (OS Build18950.1000).

Internal error
Error dialog box

To verify the version of Windows 10 on your machine, do the following steps:

1. Press Window key + R.

2. Type winver and press Enter.

You can then view your Windows version.

Check your Windows version
Check your Windows version

Solution

Update your Windows to the latest available version.

To update Windows, do the following: 

1. Select StartSettingsUpdate & SecurityWindows Update.   

2. Select Check for updates. If updates are available, install them.