Troubleshooting & help

Current highlights

Adobe Stock Contributor Guide

Read the Adobe Stock Contributor Guide  to find out:

  • What buyers are looking for
  • How to create content that sells
  • Tips for success to make your content found

What are buyers looking for?

Our customers are looking for content that speaks to them and can illuminate a wide variety of topics. They want content that their audiences can relate to. Focus on authentic images of real people from all cultures. 

Here are some links to inspire you: 

What are the latest features for Adobe Stock contributors?

The Contributor portal Insights tab allows you to view the combined total earnings for individual files for any date range you choose. 

Adobe Stock Contributors have access to use Adobe Portfolio. No Creative Cloud subscription required. Create a custom collection in your Adobe Stock Portfolio and share the gallery on your custom Adobe Portfolio page to promote your work and drive sales. Learn More.

See what is trending in real time. You can view the portfolios of the top ten contributors of the week to get an idea of the type of content selling well right now. Contributors of the week are displayed in the Insights tab within the Adobe Stock Contributor Portal. 

Get Started

How do I become a contributor?

If you are 18 or older and own the rights to the photographs, video, illustrations, and/or vector imagery you create, you are welcome to join us at Adobe Stock. You don’t have to be a professional, an artist, or own fancy equipment to be an Adobe Stock contributor. You do not have to be a Creative Cloud subscriber. Sign up for an Adobe ID to start contributing. Learn more.

What are the supported file formats?

Our core collection includes photos, video, illustrations, and vector imagery. Each content type has its own requirements that can be found here.

Can I upload directly from Creative Cloud apps?

Upload your content directly from Adobe Photoshop Lightroom Classic, Bridge, or Premiere Pro. Not at home? Submit content through the Photoshop Mix mobile app from wherever you are. Learn more

How can I sync my Fotolia account with my Adobe Stock contributor account?

To learn about the benefits of syncing your account and the steps for doing so, see Information for Fotolia contributors. Syncing your account is only possible the first time you log in to the portal. 

Get Paid

What is Adobe Stock's royalty structure?

The royalty rate for photo, illustrations, and vector content licensed on Adobe Stock is 33% of the amount paid by the customer for the content. For video, the royalty rate is 35% of the amount. This amount depends on the customer’s subscription plan and the type of content licensed. For payment on downloads made under subscription plans, a minimum guarantee applies that may replace the royalty rate calculation. We also license content through custom agreements not reflected in the royalty table. Payment pursuant to custom agreements is always based on royalty rates of 33% for photo, illustrations, and vector content and 35% for videos.

How do I get paid?

To learn our payment policies and find out how to request a payment, see Get paid.

What do I need to know about taxes?

Licensing creative content is an economic activity. As an Adobe Stock contributor, income derived from your sales in the US is subject to US IRS (Internal Revenue Service) withholding tax. Depending on where you live, see Tax basics for US citizens and registered aliens or Tax basics for non-US citizens. If you do not file your tax forms, Adobe automatically withholds 30% of all earnings.

Troubleshooting

Why was my content rejected?

For information on our review criteria and why some files are rejected, see the Review process section. For do's and don't for each content type, see the Prepare and upload your content section. 

Why was my account blocked?

Adobe reserves the right to block an account if the content or upload behavior is not in compliance with our Adobe Stock Contributor Agreement.

Keywords are in alphabetical order when uploaded through Lightroom Classic

Keywords or other IPTC data entered in Lightroom Classic appear in alphabetical order in the Keyword section of the Contributor portal. Adobe recommends that you manually reorder the keywords on the Contributor portal based on priority. This critical step ensures that your images are returned in the search results.

Vector images fail to upload

Make sure that your artboard is at least 15MP. In addition, some contributors experience difficulties uploading EPS files through Internet Explorer. If you are using Internet Explorer, try another browser or upload AI files.

Vector preview issues

If you upload an AI or EPS file, you may observe a shift in color when you view your image in the Contributor portal or on the Adobe Stock site. The color shift only impacts the image preview. To avoid this color shift, create a JPEG of your vector file, then put the JPEG and AI or EPS in a folder and create a ZIP file. Upload the ZIP using FTP. Information on FTP can be found here.

In addition, when you are saving an AI file, make sure "Create PDF Compatible File" is checked.