Troubleshooting Windows 10 S issues | Microsoft Store version of Elements

Troubleshoot issues related to Microsoft Store version of Photoshop Elements and Elements Organizer on Windows 10 S.

Issues on Windows 10 S

If your hardware device such as printers, scanners, or Wacom tablet is not compatible with Windows 10 S, you may face the following issues:  

  • Printer, scanner, or Wacom tablet is not detected.
  • All options of the hardware are not visible in Elements Organizer and Photoshop Elements.


Verify if your device (that requires specific device drivers) is compatible with Windows 10 S from Windows 10 S Accessory Compatibility.

Video playback in Elements Organizer is jerky.


If your display driver is not updated or corrupt, the video playback gets jerky in Elements Organizer.

Update your display driver from Microsoft Store or from your device manufacturer website to resolve this issue.

Cannot install third-party plug-in for Photoshop Elements.


Windows 10 S does not allow installation of third-party plug-in. If you want to use third-party plug-ins, upgrade to Windows 10.


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