Redeem your Student and Teacher edition purchase

Redeem products purchased from a store or online retailer

No serial number is needed for membership or subscription products such as Creative Cloud - Student and Teacher plan. Simply sign in with your Adobe ID to activate your membership.

If you purchased a membership from a retailer, however, you may have received a redemption code—for example, beneath the scratch-off foil on the back of a prepaid card. If you have a redemption code, follow the steps below to redeem your code and activate your membership.

Redeem a redemption code to activate your membership.

  1. Go to and do one of the following:

    • Have an Adobe ID? Enter it and your Adobe password, and click Sign In.
    Redeem your membership

    • Don't have an Adobe ID? Click Sign Up and follow the onscreen instructions.
  2. Enter the required information regarding your academic status and click Continue.

    academic status

  3. Enter the 24-digit alphanumeric redemption code and click Activate Membership.


    Redemption codes contain both letters and numbers. The other numeric codes such as the UPC code on your insert, card, or email are not your redemption code.

    Enter redemption code

  4. Read the renewal plan terms and click Accept Terms & Conditions.

  5. If prompted, enter billing information and click Continue.

  6. Click Get Started.

    Start using Creative Cloud

  7. In the window that appears, click Get Started again.

  8. You now have access to the apps that are included in your membership plan. Click Open the Creative Cloud app to start downloading your software.


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