Adobe IDGo to the Admin Console and select Add Users.
Last updated on
Nov 26, 2024
Overview to the Admin Console
Adobe Admin Console is a central location for managing Adobe entitlements across your organization. Your adoption of the console will improve work management efficiency and position your organization for faster innovation in the future. When tied with Frame.io, you will be able to authenticate your Frame.io Enterprise users using a single Adobe identity, enable SSO configurations, enable easier integration across other Adobe tools and products, and much more.
Note:
To be able to use this integration, you must be on Frame.io V4 and own or be a part of a Frame.io Enterprise account available after October 2024. For existing customers, contact your Account Team for information on transitioning your account. If you’re interested in learning more, review our Enterprise plan and contact our Sales team.
With an Adobe-managed Frame.io account, you can manage all your users' access to Frame.io within the Admin Console rather than adding them directly within Frame.io. This provides a central location to manage users, product licenses, and settings, as well as allows users assigned to additional Adobe product licenses to access their applications from a single Adobe account. Depending on which Enterprise plan you go with, you will have a certain number of user licenses to use within the Admin Console which will correspond to a Frame.io user.
Users within the Admin Console are made up of Admins and Users.
Admins
Enterprise admins perform administrative tasks on the Admin Console. Admins enable fine-grained management of Adobe product access, and usage, and other administrative tasks. A user can be assigned admin privileges only via the Admin Console, providing varying levels of permissions based on the role assigned. Learn more about administrative roles.
Users
End users are the users in your organization or institution who use the Adobe products and services that your organization or institution has obtained as part of the agreement with Adobe.
How to add users on the Admin Console for Frame.io
Depending on your requirements, you add, remove, or update users individually or you can use one of the available bulk upload or automated sync methods. Learn more about user management options in Adobe Admin Console.
Identity types on Admin Console
|
Enterprise ID |
|
Identity types allow the organization of different levels of control over the users' accounts and data. Your choice of identity model has a considerable impact on how your organization stores and shares assets. While Federated ID and Enterprise ID models are created and managed by the organization, Adobe IDs are created and managed by the individual.
You should decide which identity model best suits your organization prior to adding users to your Adobe Admin Console. Learn more about identity types.
Add users individually
-
-
Enter the user's email address and, optionally, their first and last names.
-
Click + to add a product profile.
-
Select Frame.io Enterprise from the product list, and click Apply.
-
(Optional) Add the user to user groups.
-
Select Save.
The user is added to Frame.io and displayed in the Users list.
Learn more about managing users individually.
Frame.io user permissions
Once you've added your users to the Admin Console, you will see them populated within Frame.io to manage further user permissions. Ensure users are properly set up with permissions in Workspaces and Projects as you add them to your account so you can have further control over what they have access to within Frame.io and restrict them where you may need to.
Frame.io V4 users are made up of Account Owner, Content admins, and Members. Further permissions for members include Full Access, Edit & Share, Edit, Comment Only and View Only.
To see a further breakdown and comparison charts of all the user types and permissions, review this guide here.
Frequently asked questions
Visit our HelpX page for more detailed information.
At the time of the Frame.io V4 launch, the integration will only be available for new customers who purchase into the Admin Console with Frame.io. We plan to give existing Frame.io enterprise customer access to the Admin Console shortly following the Frame.io V4 launch. We appreciate your interest and patience in giving you the best experience possible with the Admin Console.
Not currently. We plan to support this in the future. All users must be added or removed via the Admin Console.
Yes. All Adobe-managed Frame.io accounts will leverage Adobe. For Adobe-managed Frame.io accounts, you will have the option of letting your users authenticate using Adobe directly, or you can configure SSO via the Admin Console.
Note:
Users on Adobe-managed Frame.io accounts will not be allowed to use Frame.io identity.
No. Going forward we will only provide support on Frame.io V4 and later versions.
No; the Global Admin Console is not supported at this time and we do not have a target date for supporting it. The Frame.io offer is blocked from being delegated within the Admin Console.
Frame.io supports product-specified roles, which will allow a customer to assign a user either Content Admin or Member when assigning the Frame.io entitlement. All detailed management, such as Workspace or Project assignment, will still need to happen in Frame.io for all users assigned Member. Content Admins will have full access.
