Fixed issues

This document lists the customer reported issues that were fixed in each release.

Fixed issues in Adobe Media Encoder version 22.1.1

  • Hang when using After Effects 22.0 compositions in Premiere Pro 22.0 or Media Encoder 22.0
  • In the Queue panel, source names of stitched clips are truncated when the Format column is resized narrower.

Fixed issues in Adobe Media Encoder version 22.0

The October release of Adobe Media Encoder (version 22.0) includes a fix for an issue where YouTube Privacy settings are now set to “Private” by default.

Fixed issues in Adobe Media Encoder version 15.4.1

The August release of Adobe Media Encoder (version 15.4.1) includes a fix for an issue where XMP metadata is not written on Apple M1 when exporting AAC Audio.

Fixed issues in Adobe Media Encoder version 15.2

  • Color shift in Importing MXF files shot from Canon EOS C300 MARK II.
  • Fixed a bug where XDCAM HD sources were not properly smart rendering.
  • Color accuracy of GIF exports have been improved.
  • Canon XF-HEVC decode performance has been improved.
  • Fixed a bug where importing MXF media from the root of a drive would sometimes fail.

Fixed issues in Adobe Media Encoder version 15.0

  • Some YouTube accounts were blocked from sign in with error “browser or app may not be secure”. 
  • Avid DNX YUV exports showed color range shift when imported to Resolve/Media Composer.

Fixed issues in Adobe Media Encoder version 14.6

  • Failure to import some files on non-English version of Adobe Media Encoder on Windows.

Fixed issues in Adobe Media Encoder version 14.4

  • Hardware encoding is not available on macOS when encode height is greater than 2196 pixels.
  • Twitter 1080p preset now produces higher quality outputs with match source for frame rate and higher bitrate.
  • Cannot log in to Vimeo.

Fixed issues in Adobe Media Encoder version 14.3

  • Adobe Media Encoder may crash during batch import or export on a system with NVIDIA GPU without NVENC. 
  • When selecting the Output Name hot text in the Export Settings dialog, Adobe Media Encoder hangs.

Fixed issues in Adobe Media Encoder version 14.2

  • AS-11 export creates a file in full range instead of legal range.

Fixed issues in Adobe Media Encoder version 14.1

  • Unable to import some H.264 clips created with older versions of macOS Mojave screen recording.
  • Importing H.264 clips created with Open Broadcaster Software (OBS) screen recording takes a long time.

Fixed issues in Adobe Media Encoder version 14.0.1

  • Adobe Media Encoder crashes when a sequence is exported with ProRes media and an embedded LUT from ARRI cameras.

Fixed issues in Adobe Media Encoder version 14.0

  • Improved performance for MXF OP1a Smart Rendering with Premiere Pro sequence.
  • Improved UI for some languages.
  • Open Captions fail to burn in when Premiere Pro sequences contain an After Effects composition.

Fixed issues in earlier versions of Adobe Media Encoder (version 13.x)

  • Exporting some QT sources with specific audio settings generates 0-byte output.
  • When encoding a video with the Time Tuner effect applied, a block pattern appears.
  • Duplicated or missing frames appear in some MPEG4, F4V, XAVC sources on decode. 
  • Some MPEG4 sources decode with “out of sync” frames.
  • When you encode interlaced H.264/HEVC, reimport and scrub color bars, the resulting clip has wrong colors.
  • Adobe Media Encoder hangs when transcode options are enabled while reingesting a camera structured source.
  • While encoding a sequence with certain still image or graphics layer combinations using Software renderer and native import, encoding fails.
  • The timecode overlay on a media clip in 30 fps or 60 fps, duplicates during the first two frames.
  • When a red file with embedded LUT is directly imported in Adobe Media Encoder, the LUT is not applied by default.
  • When you drag-import from the Media Browser, each file is duplicated.
  • An error message is displayed while dragging a folder that contains footage from the Media panel to the Queue panel.
  • Premiere Pro sequences with multiple closed caption tracks can sometimes get the wrong caption stream burned in when imported to Adobe Media Encoder.
  • When native import is turned off, Premiere Pro sequences with closed captions set to burn in do not appear in the exported file.

Crashes, hangs, or export issues

  • When you try to export HEVC/H.265 video layers from After Effects, the HEVC clip appears offline.
  • When you try to export H.264 either using VBR 1-pass or CBR, AAC audio is truncated at the end.
  • When you try to export MOV XDCAM HD422 sources, the application throws an error message.
  • Adobe Media Encoder crashes on renaming ingest filenames with input characters >>/?  in the Preset browser .

Miscellaneous issues

  • Unresponsive dynamic linking when OS is set in certain languages (MAC only).
  • No indication of file upload completion when publishing files to Creative Cloud.
  • Drop frame changes issues for frame rates less than 23.976.
  • Scaling issues with cropped images on using toggling crop option.
  • Occasional crashes in CC Library (Windows only).
  • Compatibility issues with AVI codecs: erroneous warning message on launching Media Encoder; Crash on launch when loading ExporterAVI.prm.
  • Issues with importing Blackmagic Video Assist & Hyper Deck ProRes files.
  • Issue with exporting certain Sony files as JPEG 2000 MXF OP1 file.

Crashes, hangs, failed import, or export issues

  • Some QT reference files can no longer be imported.
  • Some MOV files in DVCPRO and DVCPRO50 codecs are imported as audio-only.
  • Poor performance issue occurs in exporting with ProRes 422 HQ code.
  • 6144x6144 sequence exports as 5968x4352 using HEVC Match source presets.
  • Exporting to HEVC 5760x5760 produces HEVC file at 5760x4352.

Caption related issues

  • With DL import, caption in the project cannot be burned in. If caption is set to None, the whole video image becomes blank.
  • Premiere Pro sequences with closed captions show offline media in Adobe Media Encoder when native rendering is turned off (Mac only).

Workflow and user interface related issues

  • Any H.264 adaptive bit rate preset always uses the minimum bit rate b(0.19Mbps) if Premiere Pro / After Effects project is queued using Dynamic Link.

Hardware acceleration encoding/decoding

  • Cannot disable the Hardware acceleration decode option in Preferences > Media.
  • H.264 muxing requires twice the disk size of a destination output file. 
  • Adobe Media Encoder does not appear to be using H.264 HW Decode.

Miscellaneous issues

  • [XMP] Portrait image gets rotated by 90 degrees on output.
  • Adobe Media Encoder is trimming the output one frame less than Premiere Pro.
  • After Effects and Adobe Media Encoder are showing the wrong frame using Dynamic Link for a 23.976 Character Animator scene.
Adobe logo

Sign in to your account