- Acrobat XI Pro (Exception)
Enterprise Term License Agreement (ETLA) products use various tools to prepare them for installation in an enterprise environment. The information below guides you through the tools to deploy our products. Expand the sections below for the products you are deploying.
Note: Products marked as exceptions do not use the Creative Cloud installer, which creates special considerations. Products marked as services are not installed on the physical machine and are available online through Named licensing. Only users assigned a Creative Cloud All Apps membership with services enabled can access these features.
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The Creative Cloud Packager is used to create the installation files from Creative Cloud software. You must obtain the installation files using the Creative Cloud Packager. Most the Creative Cloud software can be easily packaged using this tool. The Creative Cloud serial number can be used on both platforms, but you must create a separate software package for each. Furthermore, Windows 32 bit and 64 bit require separate packages. This tool wraps Adobe's native installer in an MSI file on Windows or a PKG file on Mac to simplify the deployment process. The information below is a quick reference guide to prepare your software for installation.
Acrobat Professional does have special considerations for deployment as part of the Creative Cloud for Windows. The information below focuses on installing Acrobat as part of the Creative Cloud software although support recommends using the Customization Wizard to Package Acrobat Professional separately on Windows. The Customization Wizard does allow for additional installation option and preference customization.
Acrobat Professional for Mac is not an exception and can be packaged using the Creative Cloud Packager; unless you want the extra functionality of the Customization Wizard. For information on packaging Acrobat Professional separately, see the Adobe Acrobat Professional and Standard section.
Download and install the Creative Cloud Packager.
Note: There are two methods to download the Creative Cloud Packager. Use the section that applies to you. If you are unsure, use the licensing website.
Accessing the Creative Cloud Packager from the Licensing website
Accessing the Creative Cloud Packager from the Admin Console
For serialized deployments, get your Creative Cloud ENT serial number from the licensing website. For named licensing deployments, proceed to the next step.
Accessing serial number on the Licensing website
Video products include
After Effects
Adobe Premiere Pro
Audition
SpeedGrade
Prelude
Launch the Creative Cloud Packager and follow the onscreen instructions to prepare your software for installation. See Creative Packager Help for information on using the Creative Cloud Packager.
Use the folder created by the Creative Cloud Packager to install the software in your environment.
Important: The folder created by the Creative Cloud Packager can be used to perform a UI installation (double-clicking the installer) or a silent installation (using deployment tools). Mac OS does not currently have any exceptions, so steps involving the exceptions folder for Mac OS have been removed.
Running a UI or desktop installation
Every package contains a Build folder, Exceptions folder, and a .ccp file. The Build folder and the Exceptions folder must be used to fully install the product.
Performing a silent or deployed installation
All the following steps should be performed using a deployment tool or an elevated command line. On Windows, you can right-click the command prompt and choose Run as Admin. On Mac OS, you can run these commands with sudo. See Deploy packages for additional information.
The Customization Wizard prepares an Acrobat installation folder for installation in a deployed environment. The Acrobat Professional and Standard installation files called be run without customization with this tool and will accept your Acrobat enterprise serial number. You must download the Acrobat installer, Customization Wizard, and serial number on the platform you want to package for installation. Acrobat has a separate serial number for Windows and Mac; unlike the Creative Cloud products.
Acrobat for Windows use a Microsoft Windows Installer (MSI) and supports the standard MSI commands. The Customization Wizard for Windows allows you to create an MST that customizes the Acrobat installation files. This tool provides extensive customization of the installation package and preferences when installing Acrobat. The Customization Wizard version number must be the same as the version of Acrobat. The information below is a quick reference guide to prepare your software for installation.
Important: The packaging tool, packaging machine, serial number, and product install must use the same platform.
This tool supports the following products:
Download and install the Customization Wizard.
Important: The Customization Wizard version number must match the product being installed.
Download the Adobe Acrobat Professional or Standard software for the correct platform.
Obtain your Acrobat Professional or Standard serial number from the licensing website.
Launch the Customization Wizard.
Using the Customization Wizard, apply your changes to your package.
Important: The packaging tool, packaging machine, serial number, and product installer must use the same platform. The steps below guide you through selecting your package and saving the changes. Select the package you downloaded and extracted previously. Apply any additional changes you desire.
Important: Customers using Administrative Installation Points (AIP) or pure MSI command, choose Transform > Generate Transform. This creates a transform but not update the Setup.ini file to use the setup.exe. Choosing File > Save Package with a AIP generates an error as a transform must be used for installation.
Using the installer created by the Customization Wizard, deploy the product.
Performing a UI or Desktop installation
Performing a silent or deployed installation
Note: Products marked as exceptions do not use the Creative Cloud installer, which creates special considerations. These are addressed in the Creative Cloud products section. Many places refer to this product as Non-Creative product.
The Creative Cloud Packager is used to prepare the Technical Communication Suite 5 for installation on Windows. There is no Mac version of this software available for installation. The steps below outline the differences from packaging the Creative Cloud products. Illustrator and Photoshop can be integrated with some of the Technical Communication Suite products. They are not included with your license and must be purchased and installed separately. Once installed the additional functionality will be enabled.
Important: The steps below match up with the steps from the Creative Cloud products section. Use the information below to package this product rather than a Creative Cloud product. Click Deployment method for Creative Cloud for enterprise ETLA products to open a second copy to have the Creative Cloud products and Technical Communications Suite sections expanded.
Download and install the Creative Cloud Packager.
For serialized deployments, you need your Technical Communications Suite (TCS) serial number from the licensing website. There is no named licensing option for this product.
Accessing the serial number on the Licensing website
Launch the Creative Cloud Packager and follow the onscreen instructions to prepare your software for installation.
Use the folder created by the Creative Cloud Packager to install the software in your environment.
Note: Products marked as exceptions do not use the Creative Cloud installer, which creates special considerations. These are addressed in the Creative Cloud products section. Many places refer to this product as Non-Creative product.
You must create a package for all three serial number types then install them to complete the installation process.
Important: The steps below match up with the steps from the Creative Cloud products section. Use the information below to package this product rather than a Creative Cloud product. Click Deployment method for Creative Cloud for enterprise ETLA products to open a second copy to have the Creative Cloud products and eLearning Suite sections expanded.
Download and install the Creative Cloud Packager.
For serialized deployments, you will need your Creative Cloud ENT serial number from the licensing website. There is no named licensing option for this product.
Accessing the serial number on the Licensing website
Launch the Creative Cloud Packager and follow the onscreen instructions to prepare your software for installation.
Use the folder created by the Creative Cloud Packager to install the software in your environment.
Download and install the Creative Cloud Packager.
For serialized deployments, you will need your Captivate serial number from the licensing website. There is no named licensing option for this product.
Accessing the serial number on the Licensing website
Launch the Creative Cloud Packager and follow the onscreen instructions to prepare your software for installation.
Use the folder created by the Creative Cloud Packager to install the software in your environment.
Download and install the Creative Cloud Packager.
For serialized deployments, you need your Presenter Licensed serial number from the licensing website. There is no named licensing option for this product.
Accessing the serial number on the Licensing website
Launch the Creative Cloud Packager and follow the onscreen instructions to prepare your software for installation.
Use the folder created by the Creative Cloud Packager to install the software in your environment.
Note: Captivate is an exception product and does not use the Creative Cloud installer. Creative Cloud products section addresses exceptions products, but our documentation refers to this product as Non-Creative product.
Important: The steps below match up with the steps from the Creative Cloud products section. Use the information below to package this product rather than a Creative Cloud product. Click Deployment method for Creative Cloud for enterprise ETLA products to open a second copy to have the Creative Cloud products and Captivate sections expanded.
Download and install the Creative Cloud Packager.
For serialized deployments, you will need your Captivate serial number from the licensing website. There is no named licensing option for this product.
Accessing the serial number on the Licensing website
Launch the Creative Cloud Packager and follow the onscreen instructions to prepare your software for installation.
Use the folder created by the Creative Cloud Packager to install the software in your environment.
Note: FrameMaker is an exception product and does not use the Creative Cloud installer. Creative Cloud products section addresses exceptions, products but our documentation refers to this product as Non-Creative product.
Important: The steps below match up with the steps from the Creative Cloud products section. Use the information below to package this product rather than a Creative Cloud product. Click Deployment method for Creative Cloud for enterprise ETLA products to open a second copy to have the Creative Cloud products and FrameMaker sections expanded.
Download and install the Creative Cloud Packager.
For serialized deployments, you need your FrameMaker serial number from the licensing website. There is no named licensing option for this product.
Accessing the serial number on the Licensing website
Launch the Creative Cloud Packager and follow the onscreen instructions to prepare your software for installation.
Use the folder created by the Creative Cloud Packager to install the software in your environment.
Note: Presenter is an exception product and does not use the Creative Cloud installer. Creative Cloud products section addresses exceptions products but our documentation refers to this product as Non-Creative product.
Important: The steps below match up with the steps from the Creative Cloud products section. Use the information below to package this product rather than a Creative Cloud product. Click Deployment method for Creative Cloud for enterprise ETLA products to open a second copy to have the Creative Cloud products and Presenter sections expanded.
Download and install the Creative Cloud Packager.
For serialized deployments, you will need your Presenter serial number from the licensing website. There is no named licensing option for this product.
Accessing the serial number on the Licensing website
Launch the Creative Cloud Packager and follow the onscreen instructions to prepare your software for installation.
Use the folder created by the Creative Cloud Packager to install the software in your environment.
Important: The steps below match up with the steps from the Creative Cloud products section. Use the information below to package this product rather than a Creative Cloud product. Click Deployment method for Creative Cloud for enterprise ETLA products to open a second copy to have the Creative Cloud products and Presenter sections expanded.
Download and install the Creative Cloud Packager.
For serialized deployments, you will need your Photoshop or Premiere Elements 13 serial number from the licensing website. There is no named licensing option for this product.
Accessing the serial number on the Licensing website
Launch the Creative Cloud Packager and follow the onscreen instructions to prepare your software for installation.
Use the folder created by the Creative Cloud Packager to install the software in your environment.
Note: Photoshop and Premiere Elements 12 required preparation to deploy on Windows and Macintosh. Follow the steps below to obtain the software, serial number, and prepare the software for installation. Unlike the other three products referred to here, Premiere Elements 12 for Windows should be prepared using the Creative Cloud Packager. See the section Premiere and Photoshop Elements 13 for information.
Download the software.
Accessing the software on the licensing website.
Obtain your serial number.
Accessing serial number on the Licensing website
Prepare your software for installation.
Running a UI or Desktop installation
Important: End users can use the installer downloaded to run a UI installation although the serial number and options will be selected by the end user. End users must have administrative privileges.
Performing a silent or deployed installation
Use the software obtained in step one and the serial number obtained in step two to package the software using the following documentation.
Note: Premiere Elements 12 for Windows should be prepared using the Creative Cloud Packager. See the section Premiere and Photoshop Elements 13 for additional information.
Important: The steps below match up with the steps from the Creative Cloud products section. Use the information below to package this product rather than a Creative Cloud product. Click Deployment method for Creative Cloud for enterprise ETLA products to open a second copy to have the Creative Cloud products and Presenter sections expanded.
Download and install the Creative Cloud Packager.
For serialized deployments, you will need your Flash Builder Premium serial number from the licensing website. There is no named licensing option for this product.
Accessing the serial number on the Licensing website
Launch the Creative Cloud Packager and follow the onscreen instructions to prepare your software for installation.
Use the folder created by the Creative Cloud Packager to install the software in your environment.
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