Your Adobe ID is usually the email address you first used when you started your membership, or purchased an Adobe app or service—and it’s the key you’ll need to access your Adobe ID account.

You can access your Adobe ID account in two ways: online via Adobe.com or through your Creative Cloud desktop app.

Sign in via Adobe.com

Access your Adobe ID account online and sign in with your Adobe ID and password.

Sign in via your Creative Cloud desktop app

  1. Click the Creative Cloud icon , located in the taskbar (Windows) or Apple menu bar (macOS), to open the Creative Cloud desktop app.

  2. If prompted to sign in, enter your Adobe ID (usually your email) and password, and click Sign in.

    Sign-in Screen
  3. Click the Profile icon, and then click Adobe Account in the menu that appears. 

    Manage Adobe Account

    With your Adobe ID account, you can view your plans and products, change password, print invoice, download apps, and much more. For more information, see Account and membership help.

Resolve common issues related to Adobe ID access

To learn about some simple solutions to common Adobe ID account sign-in issues, see Adobe ID account and sign-in troubleshooting.

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