Find answers to frequently asked questions on Adobe XD on mobile. Learn about the supported devices and platforms, how to download, and use Adobe XD on mobile.

The Adobe XD mobile app enables you to preview your designs on iOS and Android devices.

Edit your design using XD on the desktop and see them reflected in real time on mobile devices connected through USB.

You can save XD documents as cloud documents (a new native file type that is accessible online or offline directly from inside the XD app) from within XD and retrieve them from Cloud Documents section in assets.adobe.com.

General information

What is Adobe XD on mobile?

Adobe XD on mobile is a companion app that lets you preview your designs and prototypes on iOS and Android devices using the following modes:

  • Real-time Preview via USB (available on macOS and Windows 10 on iOS and only on macOS on Android): You can connect multiple devices via USB to your computer running Adobe XD, edit your designs and prototypes on the desktop, and preview them in real time on all the connected mobile devices. For previewing using an USB on Win 10, ensure that you install the latest version of iTunes on Win 10.
  • Loading Adobe XD Cloud Documents (available for documents created in Adobe XD on macOS or Windows 10): If you have XD documents saved as cloud documents on your desktop, you can load them onto your devices using Adobe XD on mobile. 

How can I get Adobe XD on mobile?

You can download Adobe XD for free from iTunes App Store or Google Play Store.

Should I use Adobe XD on mobile along with Adobe XD on desktop?

  • Yes, for Real-time Preview via USB (available on Adobe XD Desktop for macOS and Windows 10): Adobe XD on desktop sends data from the computer to the mobile device. All changes you make to your designs or prototypes are reflected on all USB-connected mobile devices. When you disconnect the USB cable, the process stops. To see your work again on your mobile devices, you must connect the devices to the computer running the desktop app of Adobe XD.

Can I download Adobe XD on mobile for free?

Yes. On your mobile device, you can download Adobe XD for free from iTunes App Store for iOS (iPhones and iPads) or Google Play Store (Android phones and tablets).

Do I need Creative Cloud account to use Adobe XD on mobile?

You need a Creative Cloud account to download XD desktop but you need not be logged into Creative Cloud to use the mobile application.

In which countries is Adobe XD on mobile available?

Adobe XD on mobile is available in all countries supported by the app stores.

Using Adobe XD on mobile

How do I learn to use Adobe XD on mobile? Where do I go for help and support?

For more help, see Preview on mobile devices.

If you do not find what you need, email us at xdmobilefeedback@adobe.com.

What are the steps to follow for previewing my work using Adobe XD on mobile using USB?

Preview using Adobe XD on mobile using USB is available for documents open in Adobe XD on macOS and Windows 10. For more information, see Preview prototypes in real time on mobile devices.

What changes were made in XD 14 that affect how I save and access my documents in XD mobile?

  • On the XD mobile app, XD Documents screen is now renamed as Cloud Documents.
  • On the XD desktop app, all new XD documents you create are auto-saved to Creative Cloud as cloud documents to prevent loss of your work.  However, you have the option to save the document to your desktop as a non-cloud document, but the document will not auto-save.
  • Older XD documents created prior to XD version 14 must be Saved As cloud documents to be visible on the XD mobile app. You cannot move the documents to the Creative Cloud Sync folder on your desktop and convert them to new cloud documents. Instead, you must open the document in XD and Save As a cloud document.

For more information on working with cloud documents in XD, see Cloud documents in XD and Manage and work with cloud documents in XD.

To learn more about the mobile experience when working with cloud documents, check out this video.


Can I unplug my USB cable or go offline on Adobe XD mobile? Can I still see my work created with Adobe XD?

(USB connection is available on Adobe XD on macOS and Windows 10) 

Yes. The latest previewed XD document is cached on your mobile device, so you can unplug the USB and continue working on the previewed prototype. When relaunching the XD app, switch to Live Preview and see the latest prototype.

Large documents take some time to cache after unplugging. If you are previewing a large document and unplug your phone, killing the XD app right away prevents it from properly caching the document. To preview this document later, do not kill the app immediately.

Can I access and use my prototypes with Adobe XD on mobile while being offline?

Yes. If you save your XD documents to Creative Cloud, you can download them for viewing later when offline.

  1. Open Adobe XD on your mobile device.

  2. In the XD Documents section, find the document you want to use offline and tap the ellipses (...) icon.

  3. Enable the Available Offline option.

    This option downloads the file locally and makes it accessible without an Internet connection.

How do I browse the artboards of the current document I'm seeing using Adobe XD on mobile?

When viewing a document with many artboards, after a three finger tap, choose Browse Artboards to see all artboards as thumbnails for quick access. You can also search by artboard name to filter the results. Search and tap on the artboard you want to view.

How do I share the current screen I'm viewing as an image using Adobe XD on mobile?

From any screen, use three finger tap and choose Share this Screen as Image. Adobe XD on mobile creates an image and calls the share sheet on your device, so that you can share the image using any sharing service.

How do I enable or disable hotspot hints using Adobe XD on mobile?

Guiding the user with hotspot hints can be beneficial when testing a prototype. After using the three finger tap, you can activate and deactivate hotspot hints. If hotspots are enabled, when the user taps on a non-interactive area, all the interactive areas (like buttons) are highlighted in blue, to show the areas that can be tapped.

Which versions of iOS does Adobe XD support?

Adobe XD for iOS works with 64-bit devices, with iOS version 11.0 or later installed. Here is a list of supported 64-bit Apple devices:

  • iPhone: XR, XS, XS Max, X, 8, 8 Plus, 7, 7 Plus, 6, 6 Plus, 6S, 6S Plus, SE, iPhone 5S
  • iPad: iPad (2018 and 2017), Air, Air2, mini 2, mini 3, mini 4, and iPad Pro (generations 1, 2, 3)

Which versions of Android do Adobe XD support?

Adobe XD for Android works with devices that support Open GL ES 2.0, with Android 6.0 or later installed.
Adobe has tested the Adobe XD app on the following Android devices:

  • Samsung Galaxy S6, S7, S9
  • HTC One M9
  • LG G4
  • Nexus 5X
  • Nexus 6P

How many devices can I connect to Adobe XD on the desktop simultaneously using USB?

(USB connection is available only on Adobe XD on macOS and Windows 10)

There's no specific limit on the number of devices you can connect. If you decide to use a USB hub, Adobe cannot guarantee it's going to work, mainly because these hubs manage connections themselves.

How do I connect using a USB connection?

(USB connection is available only on Adobe XD on macOS and Windows 10; do note that android and windows are not compatible)

Plug your mobile device using a USB cable that transfers data, launch Adobe XD on desktop and on your mobile device, and then open a project with at least one artboard.

הערה:

Real-time preview via USB is available only for users using Adobe XD on macOS and Windows 10.

Can I connect wirelessly?

Currently, you cannot connect to Adobe XD on mobile wirelessly.

Can I swipe to navigate the artboards on my device?

Yes, you can swipe regardless of interactions.

Tip: On desktop, to see all the wires at once, go to Prototype Mode and press Cmd + A (on Mac) or Ctrl + A (on Windows).

Tip: On desktop, in order to see all the wires at once, go to Prototype Mode and press Cmd A.

What should I do if the three-finger tap does not display the menu options?

If zoom accessibility is enabled, you can use two-fingers to double-tap instead of the standard three fingers tap.

Does Adobe XD on mobile support portrait and landscape orientations?

Yes, it does.

How can I set up Android devices to preview Adobe XD projects?

Make sure that your Android device is set to transfer data through the USB port, not transfer power (charging mode). To do so, set "USB configuration" on your device to "MTP (Media Transfer Protocol)" using the following steps:

  1. Open an Adobe XD project on your computer and launch Adobe XD on your Android phone (make sure that your device is supported).

  2. Connect your phone to the computer using a USB cable that transfers data; some USB cables only charge your phone.

  3. On your Android device, tap the topmost part of the screen and slide down to open the notification panel.

  4. Tap Connected as a media device or Connected as a Camera.

  5. Select Media device (MTP).

    You can change the setting at a later point in time by opening Settings > Developer Options (see how to enable Developer Options) > Networking > Select USB Configuration > MTP (Media Transfer Protocol).

What is this window I see every time I connect my Android device to my desktop, saying "Open Adobe XD when this USB accessory is connected"?

When you open Adobe XD on Android for the first time and connect your device through USB, you see a pop-up window with the message Open Adobe XD when this USB accessory is connected. Tap OK for the connection to work. If you tap CANCEL, the connection does not work and you have to reinstall the app on Android or change permissions.

Does Adobe XD on mobile support text transformations and text strikethrough?

Yes, you can view the text transformations (uppercase, lowercase and title case), and the text strikethrough features when you preview a prototype on mobile.

How can I preview a prototype with keyboard shortcuts or gamepad keys in mobile?

Keyboard and gamepad shortcuts are not supported on XD mobile. When you preview a prototype with keyboard or gamepad keys on mobile, XD shows a dialog box showing that the keys are not supported on mobile, and you can tap to navigate through the prototype.

Mobile preview of prototype with keyboard and gamepad keys
Mobile preview of prototype with keyboard and gamepad keys

Working with cloud documents

Will cloud documents change how I access XD documents through the XD mobile app and the Creative Cloud mobile app?

Yes. The XD mobile app retrieves cloud documents from a destination called Cloud Documents hosted on Creative Cloud. To access your XD documents, open your XD files from the XD desktop app and save them as cloud documents. Your files appear in the XD mobile app in the Cloud Documents section. The Creative Cloud mobile app currently does not support cloud documents.

For more information, see Manage and work with cloud documents.

Will XD display my documents saved in Creative Cloud file format?

Adobe XD has changed the cloud sync workflow from Creative Cloud Files to Cloud Documents. The mobile app will no longer display documents saved as Creative Cloud Files.

To view cloud based documents on mobile, open those documents on Mac or Win XD 14.0 and re-save them as Cloud Documents. You can use the Shared with You tab to view the documents that have been shared with you.

For more information on Cloud Documents, see Cloud documents in XD

How do I save my existing XD documents as cloud documents?

Designers need to open documents from XD desktop and save them as cloud documents. For more information, see Cloud documents in XD.

Windows 10

Does Real-time Preview via USB work on Windows 10?

Yes; but not with Android devices.

Troubleshooting

Why some of my fonts are not being transferred to the mobile device?

Fonts are not transferred to your device because of any of the following reasons:

  • The font is missing on desktop.
  • Certain font vendors do not allow for the transfer, display, and distribution of their fonts.
  • Adobe XD on mobile does not support the format (for example, PostScript type 1 fonts).

You are responsible for ensuring that you respect the font license agreement between you and the font vendor.

Why am I getting the message "The downloaded file has no artboards. Please add an artboard on desktop XD” when I attempt to open certain files on mobile (iOS)?

Adobe has released an improved XD file format that is incompatible with older XD versions (1.2.2 and below). Update to the latest XD for iOS version (1.2.3 or above) to open all files.

Why am I unable to open certain files on mobile (Android)?

The latest XD file format is incompatible with older XD versions (1.2.2 and below). Update to the latest XD for Android version (1.2.3 or above) to open all files.

Feedback

How do I provide feedback regarding Adobe XD on mobile?

You can provide feedback to us in the following ways:

How do I suggest a feature request?

You can influence the future of Adobe XD on desktop and on mobile! At anytime, you can suggest a feature request using the Adobe XD site on UserVoice, or upvote on existing ones. When Adobe updates the status of the feature (for example, "feature-completed"), you get an email with the update.

How do I file a bug?

You can file bugs on the Adobe XD site on UserVoice, or upvote on existing ones. When Adobe updates the status of the bug (for example, "bug-fixed"), you get an email with the update.

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