Cannot open RoboHelp for Word in MS Word 2007, 2010

Can't open RoboHelp for Word | Microsoft Word 2010, 2007

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Applies to: RoboHelp Office

RoboHelp for Word doesn't open with Microsoft Word 2010 or Microsoft Word 2007.

Delete the following RoboHelp for Word templates from /Appdata/Microsoft/Templates:

Restart RoboHelp for Word.

Additional information

This issue occurs when you've upgraded either RoboHelp for Word or Microsoft Word and have old RoboHelp for Word templates installed.

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Can't open RoboHelp for Word | Microsoft Word 2010, 2007