Use integration guides

Version numbers:

The package version uses a three-part numbering system to identify the sequential build number of the released version and the relative import of the upgrade in terms of new or changing content. The number follows this pattern:
N.m.p 

Where N = Major version; m = Minor version; p = Patched version.

For example, an integration package version 23.2.1 indicates a release status of:

• Major version: 23
• Minor version: 2
• Patch version: 1

As engineers develop new “builds” of the package, they will increment the version number according to the nature of the updates to the code.

• Major version changes denote a significant addition in features or an important change to core systems
• Minor version updates typically include smaller feature updates and security patches. Acrobat Sign may require an upgrade to the latest patched version in case of security or to address a reported item
  
• Patch versions are almost exclusively bug fixes and UI adjustments

It is strongly recommended that admins keep their version up-to-date to ensure that the account has full access to all features and all known security issues are patched.

Acrobat Sign may require an upgrade to the latest patched version in the case of sufficient security concern or to address a critical system issue.

The version support life cycle

The version support life cycle of an Acrobat Sign integration product is defined based on the major version of the package, and indicates the time frame that Acrobat Sign is actively supporting the individual verion of the integration.

Acrobat Sign supports the current verison of a package, and the previous two major versions (inclusive with all related minor and patch updates). Major versions are expressed as follows:

• Current version (N): The latest major version of the package
• Previous version (N-1): One major version behind the latest version
• Last supported version (N-2): Two major versions behind the current version

For example, if the current available version of the package is 23.2.1, then:

• Current major version (N) is 23
• Previous major version (N-1) of this package is 22
• Last supported major version (N-2) of this package is 21
• Every version older than 21.0.0 is unsupported

The version service life cycle

The version service life cycle defines the full scope of when the service is usable. The timeline matches the version support life cycle with the addition of a 90-day grace period that allows customers to complete their upgrade.

• During the grace period of an unsupported version, support is only provided to upgrade to a newer version, not to maintain an unsupported version.
  
• After the grace period, the version falls out of service.
  • Acrobat Sign will not accept requests from versions that are out of service.
  • Once the integration is upgraded to the current version, communications between Acrobat Sign and the integration will resume normally.
    

Contact your reseller or customer support if you have any questions.