It can take up to one hour for your purchase to process. Until it is processed, the apps continue to show the options for a free membership. You may need to wait a little longer if you completed your purchase within the past hour.
Clear your browser cache and cookies
Make sure your subscription is active
On Adobe.com, sign in to your Adobe account with your Adobe ID (usually your email) and password.
If you’re already signed in, click your profile image in the top navigation bar.
If you have more than one Adobe ID, check that you are logged into your account with the correct ID.
Check for Creative Cloud desktop app updates
Remove Adobe-related entries in the hosts file
If the previous solutions do not work, your computer could have trouble connecting to Adobe's activation servers. This could be because of an incorrectly configured Operating System hosts file (Operating system hosts files map host names to IP addresses).
To solve this issue, try removing Adobe-related entires from the hosts file. You can remove the Adobe-related entires from the hosts file in two ways:
Automatically repair the hosts file using the Limited Access Repair tool Repair the hosts file using the Limited Access Repair tool. With this method, you do not have to manually edit the hosts file -- the tool automatically repairs the file.
Reset the hosts file manually If the issue is not fixed even after you run the Limited Access Repair tool, reset the hosts file manually.