Last updated on
May 18, 2021
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Also applies to Enterprise & Teams
Sometimes, when installing packages created with Adobe Creative Cloud Packager, a Bootstrapper Process error code 42 is returned and the installation stops.
Environment
Windows
Cause
This error occurs when you do the following:
- Navigate to Group Policy Editor > Windows Settings > Security Settings > Public Key Policies > Certificate Path Validation Settings.
- In the Network Retrieval tab, select Define these policy settings.
- Deselect Automatically update certificates in the Microsoft Root Certificate Program (recommended).
Resolution
Do one of the following:
- Disable the group policy, the package installation should works fine.
- Download the certificate, and install it in the Trusted Root certification authority.