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Adobe Acrobat Sign Release Notes


Adobe Acrobat Sign Guide

What's New

  1. Pre-Release Notes
  2. Release Notes
  3. Important Notifications

Get Started

  1. Quick start guide for administrators
  2. Quick start guide for users
  3. For Developers
  4. Video tutorial library
  5. FAQ


  1. Admin Console Overview
  2. User Management
    1. Add a User
    2. Add Users in Bulk
    3. Add Users from your Directory
    4. Add Users from MS Azure Active Directory
    5. Create function-focused users
      1. Technical accounts - API driven
      2. Service accounts - Manually driven
    6. Check for users with provisioning errors
    7. Change Name/Email Address
    8. Edit a user's group membership
    9. Edit a user's group membership through the group interface
    10. Promote a user to an admin role
    11. User Identity Types and SSO
    12. Switch User Identity
    13. Authenticate Users with MS Azure
    14. Authenticate Users with Google Federation
    15. Product Profiles
    16. Login Experience 
  3. Account/Group Settings
    1. Settings Overview
    2. Global Settings
      1. Account tier and ID
      2. Self Signing Workflows
      3. Send in Bulk
      4. Web Forms
      5. Custom Send Workflows
      6. Power Automate Workflows
      7. Library Documents
      8. Collect form data with agreements
      9. Limited Document Visibility
      10. Attach a PDF copy of the signed agreement 
      11. Include a link in the email
      12. Include an image in the email
      13. Files attached to email will be named as
      14. Attach audit reports to documents
      15. Merge multiple documents into one
      16. Upload a signed document
      17. Delegation for users in my account
      18. Allow external recipients to delegate
      19. Authority to sign
      20. Authority to send
      21. Power to add Electronic Seals
      22. Set a default time zone
      23. Set a default date format
      24. Users in Multiple Groups (UMG)
        1. Upgrade to use UMG
      25. Group Administrator Permissions
      26. Replace recipient
      27. Audit Report
        1. Overview
        2. Allow unauthenticated access on the transaction verification page
        3. Include reminders
        4. Include view events
        5. Include agreement page/attachment count
      28. In Product Messaging and Guidance
      29. Accessible PDFs
      30. New authoring experience
      31. Healthcare customer
    3. Account Setup
      1. Add logo
      2. Customize company Hostname/URL    
      3. Add company name
    4. Signature Preferences
      1. Well formatted signatures
      2. Allow recipients to sign by
      3. Signers can change their name
      4. Allow recipients to use their saved signature
      5. Custom Terms of Use and Consumer Disclosure
      6. Navigate recipients through form fields
      7. Decline to sign
      8. Allow Stamps workflows
      9. Require signers to provide their Title or Company
      10. Allow signers to print and place a written signature
      11. Show messages when e-signing
      12. Require signers to use a mobile device to create their signature
      13. Request IP address from signers
      14. Exclude company name and title from participation stamps
    5. Digital Signatures
      1. Overview
      2. Download and sign with Acrobat
      3. Sign with Cloud Signatures
      4. Include metadata for Identity Providers
      5. Restricted Cloud Signatures Providers
    6. Electronic Seals
    7. Digital Identity
      1. Digital Identity Gateway
      2. Identity Check policy
    8. Report Settings
      1. New report experience
      2. Classic report settings
    9. Security Settings
      1. Single Sign-on settings
      2. Remember-me settings
      3. Login password policy
      4. Login password strength
      5. Web session duration
      6. PDF encryption type
      7. API
      8. User and group info access
      9. Allowed IP Ranges
      10. Account Sharing
      11. Account sharing permissions
      12. Agreement sharing controls
      13. Signer identity verification
      14. Agreement signing password
      15. Document password strength
      16. Block signers by Geolocation
      17. Phone Authentication
      18. Knowledge-Based Authentication (KBA)
      19. Allow page extraction
      20. Document link expiration
      21. Upload a client certificate for webhooks/callbacks
      22. Timestamp
    10. Send settings
      1. Show Send page after login
      2. Require recipient name when sending
      3. Lock name values for known users
      4. Allowed recipient roles
      5. Recipient groups
      6. Required fields
      7. Attaching documents
      8. Field flattening
      9. Modify Agreements
      10. Agreement name
      11. Languages
      12. Private messages
      13. Allowed signature types
      14. Reminders
      15. Signed document password protection
      16. Signer identification options
        1. Overview
        2. Signing password
        3. One-Time Password via Email
        4. Acrobat Sign authentication
        5. Phone authentication
        6. Cloud-based digital signature
        7. Knowledge-based authentication
        8. Government ID
        9. Signer Identity reports
      17. Content Protection
      18. Enable Notarize transactions
      19. Document Expiration
      20. Preview, position signatures, and add fields
      21. Signing order
      22. Liquid mode
      23. Custom workflow controls
      24. Upload options for the e-sign page
      25. Post-sign confirmation URL redirect
    11. Message Templates
    12. Bio-Pharma Settings
      1. Overview
      2. Enforce identity authentication
      3. Signing reasons
    13. Workflow Integration
    14. Notarization Settings
    15. Payments Integration
    16. Signer Messaging
    17. SAML Settings
      1. SAML Configuration
      2. Install Microsoft Active Directory Federation Service
      3. Install Okta
      4. Install OneLogin
      5. Install Oracle Identity Federation
    18. Data Governance
    19. Time Stamp Settings
    20. External Archive
    21. Account Languages
    22. Email Settings
      1. Email header/footer images
      2. Permit individual user email footers
      3. Customize the Signature Requested email
      4. Customize the To and CC fields
      5. Custom email templates
      6. Enable Linkless Notifications
    23. Migrating from to
    24. Configure Options for Recipients
  4. Guidance for regulatory requirements
    1. Accessibility
      1. Accessibility Compliance
      2. Create accessible forms with Acrobat desktop
      3. Create accessible AcroForms
    2. HIPAA
    3. GDPR
      1. GDPR Overview
      2. Redact a user
      3. Redact a user's agreements    
    4. 21 CFR part 11 and EudraLex Annex 11
      1. 21 CRF part 11 validation pack
      2. 21 CFR and EudraLex Annex 11 handbook
      3. Analysis of shared responsibilities
    5. Healthcare customers
    6. IVES support
    7. eOriginal vaulting for chattel paper
    8. EU/UK considerations
      1. EU/UK Cross-border transactions and eIDAS
      2. HMLR requirements for deeds signed electronically
      3. The impact of Brexit on e-signature laws in the UK
  5. Download Agreements in Bulk
  6. Claim your domain 

Send, Sign, and Manage Agreements

  1. Send Agreements  
    1. Send page overview
    2. Send an agreement only to yourself
    3. Send an agreement to others
    4. Written Signatures
    5. Recipient signing order
    6. Send in Bulk
      1. Overview of the Send in Bulk feature
      2. Send in Bulk - manual recipients
      3. Send in Bulk - CSV upload
      4. Cancel a Send in Bulk transaction
      5. Add reminders to Send in Bulk
      6. Reporting for Send in Bulk
  2. Authoring fields into documents
    1. In-app authoring environment
      1. Automatic field detection
      2. Drag and drop fields using the authoring environment
      3. Assign form fields to recipients
      4. The Prefill role
      5. Apply fields with a reusable field template
      6. Transfer fields to a new library template
      7. Updated authoring environment when sending agreements
    2. Create forms with text tags
    3. Create forms using Acrobat (AcroForms)
      1. AcroForm creation
      2. Creating accessible PDFs
    4. Fields
      1. Field types
        1. Common field types
        2. In-line Images
        3. Stamp Images
      2. Field content appearance
      3. Field validations
      4. Masked fields values
      5. Setting show/hide conditions
      6. Calculated fields 
  1. Authoring FAQ
  2. Sign Agreements
    1. Sign agreements sent to you
    2. Fill & Sign
    3. Self-signing
  3. Manage Agreements 
    1. Manage page overview
    2. Delegate agreements
    3. Replace Recipients
    4. Limit Document Visibility 
    5. Cancel an Agreement 
    6. Create new reminders
    7. Review reminders
    8. Cancel a reminder
    9. More Actions...
      1. How search works
      2. View an agreement
      3. Create a template from an agreement
      4. Hide/Unhide agreements from view
      5. Upload a signed agreement
      6. Modify a sent agreement's files and fields
      7. Edit a recipient's authentication method
      8. Add or modify an expiration date
      9. Add a Note to the agreement
      10. Share an individual agreement
      11. Unshare an agreement
      12. Download an individual agreement
      13. Download the individual files of an agreement
      14. Download the Audit Report of an agreement
      15. Download the field content of an agreement
  4. Audit Report
  5. Reporting and Data exports
    1. Overview
    2. Grant users access to reporting
    3. Report charts
      1. Create a new report
      2. Agreement Reports
      3. Transaction Reports
      4. Settings Activity Report
      5. Edit a report
    4. Data Exports 
      1. Create a new data export
      2. Edit a data export
      3. Refresh the data export content
      4. Download the data export
    5. Rename a report/export
    6. Duplicate a report/export
    7. Schedule a report/export
    8. Delete a report/export
    9. Check Transaction Usage

Advanced Agreement Capabilities and Workflows

  1. Webforms 
    1. Create a web form
    2. Edit a web form
    3. Disable/Enable a web form
    4. Hide/Unhide a web form
    5. Find the URL or script code 
    6. Prefill web form fields with URL parameters
    7. Save a web form to complete later
    8. Resize a web form
  2. Reusable Templates (Library templates) 
    1. US Government forms in the Acrobat Sign library
    2. Create a library template
    3. Change a library template's name
    4. Change a library template's type
    5. Change a library template's permission level
    6. Copy, edit, and save a shared template
    7. Download the aggregate field data for a library template
  3. Transfer ownership of web forms and library templates
  4. Power Automate Workflows 
    1. Overview of the Power Automate integration and included entitlements
    2. Enable the Power Automate integration
    3. Track Power Automate usage
    4. Create a new flow (Examples)
    5. Triggers used for flows
    6. Importing flows from outside Acrobat Sign
    7. Manage flows
    8. Edit flows
    9. Share flows
    10. Disable or Enable flows
    11. Delete flows
    12. Useful Templates
      1. Administrator only
        1. Save all completed documents to SharePoint
        2. Save all completed documents to OneDrive for Business
        3. Save all completed documents to Google Drive
        4. Save all completed documents to DropBox
        5. Save all completed documents to Box
      2. Agreement archival
        1. Save your completed documents to SharePoint
        2. Save your completed documents to One Drive for Business
        3. Save your completed documents to Google Drive
        4. Save your completed documents to DropBox
        5. Save your completed documents to Box
      3. Webform agreement archival
        1. Save completed web form documents to SharePoint Library
        2. Save completed web form documents to OneDrive for Business
        3. Save completed   documents to Google Drive
        4. Save completed web form documents to Box
      4. Agreement data extraction
        1. Extract form field data from your signed document and update Excel sheet
      5. Agreement notifications
        1. Send custom email notifications with your agreement contents and signed agreement
        2. Get your Adobe Acrobat Sign notifications in a Teams Channel
        3. Get your Adobe Acrobat Sign notifications in Slack
        4. Get your Adobe Acrobat Sign notifications in Webex
      6. Agreement generation
        1. Generate document from Power App form and Word template, send for signature
        2. Generate agreement from Word template in OneDrive, and get signature
        3. Generate agreement for selected Excel row, send for review and signature
  5. Custom Send workflows
    1. Custom Send Workflow Overview
    2. Creating a new Send Workflow
    3. Edit a Send Workflow
    4. Activate or Deactivate a Send Workflow
    5. Send an agreement with a Send Workflow
  6. Share users and agreements
    1. Share a user
    2. Share agreements

Integrate with other products

  1.  Acrobat Sign integrations overview 
  2. Acrobat Sign for Salesforce
  3. Acrobat Sign for Microsoft
    1. Acrobat Sign for Microsoft 365
    2. Acrobat Sign for Outlook
    3. Acrobat Sign for Word/PowerPoint
    4. Acrobat Sign for Teams
    5. Acrobat Sign for Microsoft PowerApps and Power Automate
    6. Acrobat Sign Connector for Microsoft Search
    7. Acrobat Sign for Microsoft Dynamics 
    8. Acrobat Sign for Microsoft SharePoint 
  4. Other Integrations
    1. Acrobat Sign for ServiceNow
    2. Acrobat Sign for HR ServiceNow
    3. Acrobat Sign for SAP SuccessFactors
    4. Acrobat Sign for Workday
    5. Acrobat Sign for NetSuite
    6. Acrobat Sign for VeevaVault
    7. Acrobat Sign for Coupa BSM Suite
  5. Partner managed integrations
  6. How to obtain an integration key

Acrobat Sign Developer

  1. REST APIs 
    1. Methods documentation
    2. SDK/Developer Guide
    3. API FAQ    
  2. Webhooks 
    1. Webhook overview
    2. Configure a new webhook
    3. View or edit a webhook
    4. Deactivate or reactivate a webhook
    5. Delete a webhook
    6. Two-way SSL certificates
    7. Webhooks in the API

Support and Troubleshooting

  1. Customer Support Resources 
  2. Enterprise Customer Success Resources 

This document highlights the new features,  experience changes, and resolved issues in the customer-facing application for the most recent release.

Developer-centric updates to the API and Webhooks are documented in the Acrobat Sign developer guide.

Not all features/changes are guaranteed to be enabled on the date of the release.

Production deployment: March 12, 2024

GovCloud deployment: March 19, 2024

Improved Functionality

  • The new Request Signature experience updated with additional feature support - The new Request Signature experience takes a big step towards parity with the classic experience by adding support for:
    • Seamless authoring experience (navigate back to the agreement configuration from the authoring environment)
    • Organizational contacts in the address book
    • Recipient groups, both ad-hoc and reusable
    • Modifying agreements in flight
    • OneDrive file upload

Available environments: Sandbox, Commercial | Available tiers of service: Individual, Teams, Enterprise | Configuration scope: Not configurable

  • Recipient identity check - Administrators can configure their account (or group) to require a check of the recipient's email address to match the expected value (as defined when the agreement is composed) when the recipient authenticates using the Digitial Identity Gateway.

Available environments: Sandbox, Commercial, Government | Available tiers of service: Individual, Teams, Enterprise | Configuration scope: Group, Account

  • Scope improved for the Block recipients by geolocation feature - The feature to block recipients by geolocation has had its scope improved to allow group-level configuration.

Available environments: Sandbox, Commercial | Available tiers of service: Enterprise | Configuration scope: Not configurable

  • User-led provisioning for Microsoft Power Automate within Acrobat Sign – Users who wish to create workflows within Acrobat Sign using the Power Automate integration can now provision access on behalf of their organization.
    When a user selects to create a new workflow, they will be presented with the Adobe Terms of Included Entitlement, Limits on Use Capacity, and the Microsoft terms and conditions, which they must agree to in order to enable the Power Automate integration.
    Administrators who would like to manage access to user-led provisioning can do so by navigating to Global Settings > Power Automate Workflows.

Available environments: Sandbox, Commercial | Available tiers of service: Enterprise | Configuration scope: Group, Account

  • Send agreement links via SMS to the recipient's phone number - Senders can optionally configure their agreement to send the agreement links directly to the recipient's phone number (in addition to the email address), allowing the recipient to review and sign the document directly on their smartphone without going through email first.

Available environments: Sandbox, Commercial | Available tiers of service: Enterprise | Configuration scope: Group, Account

Available environments: Sandbox, Commercial, Government | Available tiers of service: Enterprise | Configuration scope: Group, Account

  • Flatten uploaded files to embed default field values before authoring - Customers who build forms and templates that have fields containing default values can enable this feature to "flatten" the document after upload, embedding any default values into the source document before opening the authoring environment. This ensures that users cannot mistakenly alter the default values of the uploaded file during the authoring experience.

Available environments: Sandbox, Commercial, Government | Available tiers of service: Enterprise | Configuration scope: Group, Account

  • Private message support for CC'd parties on web forms - The CC'd participants on a web form can now have a private message configured that will be included in the email notification they receive when the agreement is completed.

Available environments: Sandbox, Commercial, Government | Available tiers of service: Enterprise | Configuration scope: Not configurable

  • Agreement metadata for Cloud Signatures - When creating digital signatures via third-party Trust Service Provider (TSP), Acrobat Sign can now optionally send additional metadata to the TSP. The included data is:
    • Account ID - For identifying the customer account and processing transactions enabled at the account level.
    • Group ID - For identifying the customer's group when a group has enabled a specific TSP for signature processing.
    • Transaction ID - To provide additional support in validating transaction processing per transaction. Useful in understanding the customer's consumption and billing with the vendor.

Available environments: Sandbox, Commercial | Available tiers of service: Individual, Teams, Enterprise | Configuration scope: Group, Account

Experience Changes

  • The classic Send page environment is changing the Email authentication type to None - In the list of authentication types on the classic Send page, the Email auth type has been changed to read None. The functionality has not changed. Agreements are still sent to the email address of the recipient provided Email is one of the types of delivery selected.
    The new Request Signature environment continues to use the term Email for now and will be updated to use None in a future release.
The classic Send page, highlighting the None authentication method

  • The format of email headers has changed to alter the From property for recipient emails, such as the initial "Please Sign" and Reminder templates. The previous format of "Adobe Acrobat Sign on behalf of <SomeUser>" has been changed to "<SomeUser> via Adobe Sign". The shorter format will ensure that the sender's name is not truncated.
Two email headers, one highlighting the legacy header, and the other highlighting the new header

  • The footer text that prefaces the Click to Sign banner has been updated from "By signing, I agree to this agreement, the Consumer Disclosure, and to do business with <Sender>" to "By signing, I agree to this document, the Consumer Disclosure and to utilize electronic signatures."
Both the legacy and new Click to Sign banners

  • VIP customer access to the new Chatbot experience has been suspended - The new Chatbot has been suspended until the next release in April 2024. 

Integration Updates

  • Support for secondary authentication methods in Microsoft integrations - Obtaining a signature through the Microsoft Teams, Outlook, and Word/PowerPoint integrations now supports using secondary authentication methods like Phone (SMS) authentication.

  • Acrobat Sign for Veeva Vault updated to v1.3.0 
    • Veeva Vault Library Upgrade - The application has been updated to a more modern and efficient Vault API library (VAPIL) for enhanced integration.
    • Veeva Vault API version Upgrade - The Veeva Vault API version has been upgraded to v23.1
    • The Integration deployment package has been enhanced to ensure no requirements are imposed on customers to use the latest document version.

Update your Veeva Vault integration >

REST API/Webhook Updates

API and webhook updates for this release can be found in the Acrobat Sign API documentation.

Resolved Issues

Issue Description
Summary: The user guide within the application is not opening localized user guide pages.
Fix: The localization code for how the user guide URL is mapped was corrected.
Summary: Accessing any agreement, template, or web form from the Manage tab is throwing an error on the console.
Fix: A deprecated library was removed to eliminate this error.
Summary: Obtaining a written signature on an iPad causes a reload cycle when popups are disabled on a mobile device.
Fix: Pop-up detection added and an error dialog has been added to allow the user to explicitly allow the pop-up.
Summary: The "Click to sign" button doesn't work when the Email is selected from autofill in MS Edge when signing a Webform.
Fix: Added a new "confirm email field" in the reset fields method.
Summary: Completed agreements sent using a workflow do not email the sharee.
Fix: The XML related to sharing agreements has been added to the workflow templates. New workflows updated or created after the March 2024 release will now include the share notification process.
Summary: When a singer has two or more initial fields that have a showIf condition applied to appear with the first initials field is filled, the second field is not exposed.
Fix: The field mapping values have been corrected to allow for the proper actions regarding showIf conditions.
Summary: When senders add an alternate participant, existing unexpired reminders do not have the new recipient added when the sender's choice option is enabled.
Fix: The code has been fixed to allow the new recipient to be added.
Summary: Navigation panels don't have the appropriate contrast ratio of 3:1 for a focus indicator
Fix: The identified side menus and body tables have been updated to have blue indicators with the appropriate contrast ratio.
Summary: When there is a recipient group or delegation. The 'on behalf' mail always shows the signer in the 'header' when the option to hide the recipient email is set to true.
Fix: Modified the header to set the right recipient address.
Summary: Recipient order in a data export CSV, "Number of Remaining Recipients" or "Number of Complete Recipients" is incorrect.
Fix: The impacted functions have been updated to produce the expected result.
Summary: Sandbox - Error seen while customizing the "Company" field using the new authoring experience and using a template created in the classic authoring environment.
Fix: The API has been updated to properly identify and make available the fields.
Summary: Inconsistent delegation for recipients that are already participants in an agreement depending on the recipient's status in the Acrobnat Sign system.
Fix: The impacted functions have all been corrected to provide a consistent experience (Participants already in the agreement cannot be delegated to)
Summary: The Phone authentication default is not working for group-level workflows.
Fix: Updates to the workflow designer have corrected this issue.
Summary: Sharing status - Deleted groups are visible when a group is deleted, and an existing share is still active. If a user creates a group with the same name again, then two groups with the same name are displayed.
Fix: Deleted groups have appended a [Deleted] string next to the group name.
Summary: When sending an agreement with a 'completion deadline' on the authoring page, a duplicate agreement expiration event is created for scheduling. This results in expiry events/emails getting triggered twice.
Fix: A status check was added to identify and prevent duplicate messaging.
Summary: Text fields don't appear on the signable document if the field name is only a special character as the name is then stored as a decoded character.
Fix: Encoding of special characters in form field names when saving the updated fields on the Authoring page has been added.
Summary:  Recipient fields are moving up in the document when sending from workflow and previewing before sending.
Fix: Fixed a function issue for a function TypeError exception which prevents proper text banner for default warning.
Summary: On Bulk Send, while selecting the group from the drop-down, the logo does not change.
Fix: Added the required attributes to the bulk send model.
Summary: Filter to show only Admins isn't working as expected. Returning an error of too many users.
Fix: The filter to show only admins has been corrected, resulting in only admins returning.
Summary: If externalId is passed when an agreement is created using the Workflow in 'Draft' state utilizing the POST agreements API endpoint, then the externalId is persisted in draft_resource table. When the Send button is pressed to send the agreement, then PUT agreements/{AgreementID} call is made. As part of this call externalId is not passed from UI.
Fix: Added call to load externalId from agreementInfo object to agreement object for custom compose flow.
Summary: HTML code is observable in an error message due to HTML not being supported in the error message object.
Fix: HTML removed from the error message.
Summary: The signature field is missing in an agreement when the signer opens the agreement in two different browsers at the same time and e-signs one while attempting to print, sign, and upload in the other.
Fix: An error is delivered indicating the user should reload the page to get the refreshed page with the signature field exposed.
Summary: When the KBA authentication mandates the inclusion of both first and last names, on the custom compose page, there is a possibility of submitting the agreement without entering the necessary data.
Fix: Validation has been implemented. If the setting requires name information, an error will be displayed when the KBA first name and last name are left unfulfilled.
Summary: Update users in bulk fails for the group containing special characters.
Fix: The group name is encoded when verifying if the group already exists to align with the database entry. Special characters are encoded in the database.
Summary: Vaulting does not apply to workflows. 'Vault this agreement' is unchecked if the vaulting setting is set to On.
Fix:  If we do not have the vaulting Info value set by the user, the VAULT_BY_AGREEMENT setting is checked.
Summary: Workflows may take 4-5 minutes on average to open for some accounts.
Fix: The database calls have been streamlined to reduce overall processing time.
Summary: The attached files are removed when switching the view on the Send page.
Fix: Code improved to preserve all parameters when switching between environments.
Summary: Agreement sharing with users is not functioning for agreements sent using a workflow and signed by the sender only..
Fix: The self-sign workflow code has been improved to accommodate sharing the agreement.
Summary: POST /webhooks sometimes take more than 15 seconds to respond (or times outs) when called immediately after creating a new account.
Fix: Syncing for new account creation has been streamlined to reduce processing time.
Summary: Government ID fails if the first name of the document is empty
Fix: A check has been implemented to manage the event when a first name is blank.
Summary: Regardless of the value of the "show link in email" setting, when sharing a completed agreement, the link to view the document online always appears in the email.
Fix: Created a new template that displays the link for viewing online, depending on the value of the show link in email setting. Modified the original template to include a check for whether the agreement is signed, and added logic to display the proper template based on settings.
Summary: Agreements will fail to send if there are text tags assigned to the sender and the sender isn't a participant in the agreement.
Fix: When the source document has text tag fields assigned to the "sender" role, they are deleted if the sender isn't participating in the agreement.
Summary: When changing the authentication method of a previously saved Draft agreement, the authentication method isn't updated.
Fix: When processing a recipient for the first time, the default auth method from their per-recipient settings is used.
Summary: The GET /agreement/id/formFields endpoint throws an NPE due to a PDFLink with an empty location.
Fix: Code has been added to manage the NPE issue. PDF links with no location are now omitted.
Summary: Acrobat Sign will continue to attempt to thumbnail an abandoned document if the document is large enough, resulting in a timeout error.
Fix: Code update to allow abandoned thumbnails to be completed, regardless of the abandoned status.
Summary: Web forms can fail in a way that prevents them from being able to be opened.
Fix: The logic around how web forms are processed has been updated to unblock a form that is failing to properly apply validation checks.
Summary: Workday - Documents with invalid annotations throw exceptions, causing the agreement to be canceled.
Fix: Annotations with no subtype are now ignored.
Summary: The Sender group column is missing on CSV export.
Fix: The column has been added to the export.
Summary: Web forms can be automatically canceled due to a null pointer error due to unknown participants.
Fix: Code has been added to properly manage the unknown participants.
4466885 / 4467126

Summary: UMG-enabled accounts send all of their groupIds in the header when sending a Bulk Send, which can be more than the max header size the microservice accepts.
Fix: The max header size has been increased.
Summary: Unable to sync Custom Workflows from Sandbox to Production due to faulty user encoding.
Fix: User encoding has been corrected for the syncing process.
Summary: The KBA verification will validate only the first member of the group of recipients and let you send the agreement even if the other members have a KBA auth and name info left empty.
Fix: The compose page now loads with a null recipient order, forcing a name check.
Summary: In the sandbox environment, the e-sign page has an extra space between the header and the sandbox blue bar
Fix: The header has been modified to allow a full view of the text.
Summary: In the e-Sign page's Option and Help menu, keyboard users are unable to navigate away from the expanded dropdown menu using the Tab key.
Fix: The Tab key can now close the menu. The focus shifts back to the dropdown trigger button after the menu is closed.
Summary: Even when set to 'Not Allowed' in the new experience, the agreement name can still be changed.
Fix: Editing has been restricted based on the workflow configuration.
Summary: CC info is not seen on the Manage page, the CC recipient does not receive the final signed filed email, and CC info does not appear in the Email body if the sender does not press "Enter" after entering the information.
Fix:  The information for the CC'd parties has been added to the agreement when the field loses focus.
Summary:  Required hyperlinks from library templates are duplicated on the e-Sign page resulting in unsignable agreements.
Fix:  How fields are transferred to child agreements form templates have been updated to ensure only one field is present.
4472895 Summary: If a sender uses the same email address as a Sealer recipient, but the case used in the email is different, an error will be triggered due to case sensitivity.
Fix: Case sensitivity has been removed when assessing the strings in this use case.
4472954 Summary: Sync speed for workflows between the Sandbox and Production environments is very slow.
Fix: Improvements to the query and code have improved sync time.
4474353 Summary: Connecting a Salesforce application to the Acrobat Sign Sandbox fails to redirect the user to the correct page due to the target URL not being set properly.
Fix: The code has been improved to set the target URL correctly and facilitate the user redirection.
4474581 Summary: The Sandbox stopped pushing webhook notifications after a rebuild of the Sandbox environment.
Fix: The Sandbox was redeployed, and the problem was resolved.


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