Adobe Scan FAQ

Adobe Scan mobile app turns your mobile device into a powerful and intelligent scanning and text recognition tool that can scan anything into a high-quality PDF. It quickly captures and converts papers and whiteboards into searchable and editable PDFs.

See Adobe Scan for Android™ Help and Adobe Scan for iOS Help to learn how to use the app. The online Help docs are available in 19 languages and you can access them from your mobile device or on desktop using any browser.

The Adobe Scan app lets you turn images captured by your mobile device into searchable PDFs using automatic text recognition and Adobe Sensei's artificial intelligence. It allows you to convert documents, forms, whiteboards, receipts, and business cards into versatile PDFs for annotation, signing, filling, and more.

Yes. You can download the Android™ or iOS version of the mobile app from Google Play or the iTunes App Store.

Yes, when you save your scan, Adobe Scan automatically converts it to PDF and saves it to your Adobe cloud storage account.

The Adobe Scan mobile app is integrated with Adobe cloud storage to help you stay connected, productive, and collaborative from any location and any device.

With a free sign up to Adobe cloud storage, you can:

  • Store and access files in Adobe cloud storage with 2GB of free storage.
  • Sync your files to Adobe cloud storage and get instant access across desktop, mobile, and web.
  • Share your files with others without having to deal with messy email threads and attachments.

You can use Adobe Acrobat Reader to fill and sign a PDF that you create using Adobe Scan. To do so, open your scanned PDF, tap > Open in Acrobat. It opens the document in Acrobat Reader or prompts you to install the app if you don’t have the app installed on your mobile.

Once the PDF opens in Acrobat Reader, tap > Fill & Sign. It opens the fill and signs mode where you can fill a form and add signatures.

Adobe Acrobat Reader, using Adobe Sensei's form Field recognition, smartly identifies and recommends fields like name, address, signature, or checkboxes, expediting your form filling and signing process.

Yes, Adobe Scan lets you scan and automatically import business cards into your device contacts, without having to type them in. You can scan multiple business cards as a multi-page scan, and select the ones you want to import.

  1. Open your Contacts app.
  2. Select the contact that you want to add to Outlook.
  3. Select Share contact (iOS) or Share as vCard (Android™), and then choose Outlook.
  4. Open the attachment in your Outlook desktop app and then select Save and Close.

Yes, you can email contacts that you’ve uploaded with Adobe Scan from your native email app. To do so, you type in their name and select their information from the drop-down list.

No. Adobe Scan is a free, stand-alone app. However, with a subscription to Acrobat Pro, you can combine your scans with other documents into a single PDF file that can be edited from desktop, mobile, or web. Images and text from your scanned PDFs also become fully editable on desktop.

Adobe Acrobat Reader is a powerful tool designed to create, manipulate, manage, and print PDF files. You can use Acrobat Reader app to edit, fill, sign, annotate, highlight, and search text in PDFs that is created using Adobe Scan.

Subscribing to Adobe Acrobat, Adobe Export PDFAdobe Acrobat PDF Pack, or Adobe Acrobat Pro grants you access to premium features for enhanced PDF handling.


You can use a single tap to open your scans in Adobe Acrobat Reader where you can easily annotate, highlight, and search text from your scans.

By subscribing to Acrobat Pro, scanned images and text become fully editable on your desktop. Moreover, your files can be accessed from any location via Adobe cloud storage - be it desktop, mobile, or web.

By subscribing to Acrobat Pro, scanned images and text become fully editable and you can access your files from any location via Adobe cloud storage - be it desktop, mobile, or web.

Yes, Adobe Scan allows you to import photos of paper and whiteboards. Simply select the Images icon in the Recent or All Scans tab, and Adobe Scan will automatically identify and import document and form photos from your library.

Also, you can share images directly from your photo library to Adobe Scan by selecting the share icon while viewing your photos.

You can save your original image as a .jpg file by tapping Settings > Preferences and then turn on the Save originals to photos feature.

Optical character recognition or OCR is a smart technology that converts scanned images into editable and searchable data. Adobe Scan automatically applies OCR to your document and converts it to a fully editable copy of your PDF.

However, you may disable automatic text recognition (OCR) by tapping Settings > Preferences and then tap Run text recognition button to disable it.

Yes, you can change the language by tapping Settings > Preferences > Text recognition language, and then select your preferred language.

Yes, you can seek additional assistance by posting your question on the Adobe Scan support community. You can also review previously posted queries that might align with your concerns. Within the application, links to these forums are readily available.


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