From the menu bar on the desktop, click Go > Go to Folder.
Last updated on
May 18, 2021 11:36:53 AM GMT
|
Also Applies to Adobe Acrobat DC
Problem: Acrobat crashes on clicking the attach to email icon
When you try to attach a PDF to email using the Attach to Email icon in Acrobat DC on macOS Mojave, Acrobat crashes with the following error message: “Acrobat Pro DC quit unexpectedly”.
This usually happens due to one of the following reasons:
- Insufficient permission on the SendMail folder
- The SendMail folder is corrupted
Solution
To resolve the problem, try the following steps:
-
-
In the Go to Folder dialog box, enter /private/var in the text field, and then click GO.
-
Using the search box at the upper right corner of the dialog box, search for "SendMail". (Ensure that you select the “Var” folder, else it may not find it.)
-
Move the SendMail folder to Trash.
-
Now close Acrobat and relaunch it. (It'll re-create the SendMail folder, and that should fix the problem.)
Sign in to your account