From the menu bar on the desktop, click Go > Go to Folder.
Last updated on
Sep 30, 2022 02:26:48 PM GMT
Problem: Acrobat crashes on clicking the attach to email icon
When you try to attach a PDF to email using the Attach to Email icon in Acrobat on macOS Mojave, Acrobat crashes with the following error message: “Acrobat Pro quit unexpectedly”.
This usually happens due to one of the following reasons:
- Insufficient permission on the SendMail folder
- The SendMail folder is corrupted
Solution
To resolve the problem, try the following steps:
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In the Go to Folder dialog box, enter /private/var in the text field, and then click GO.
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Using the search box at the upper right corner of the dialog box, search for "SendMail". (Ensure that you select the “Var” folder, else it may not find it.)
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Move the SendMail folder to Trash.
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Now close Acrobat and relaunch it. (It'll re-create the SendMail folder, and that should fix the problem.)
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