Issue deploying Creative Cloud package on MAC OS version 10.8 and earlier

If you create a package for CC 2014 or prior versions that are supported on MAC OS 10.8 and your users are deploying this package on computers running 10.8 or prior versions, the deployment of the package will fail.


Perform the following steps to resolve this issue:

  1. Create the package with the required products.

    If you have previously created a package to be deployed, you can use this package as well.

  2. Download the zip file from the following locations:

  3. Extract this zip archive, and replace the contents of the following folder with the contents of the archive:

    <package name>/Build/<pacakge name>_Install.pkg/Contents/Resources/ASU

  4. You can deploy this package on MAC OS version 10.8 and earlier.