When working with cloud documents in Photoshop desktop, you may encounter the following issues or errors:
- Unable to create or save a cloud document.
- The home screen shows an empty list of recent
documents,or a 'Something went wrong'message appears.
- A dialog with 'Cloud document is not available' or a dialog that says 'Your version of CoreSync is incompatible with this version of Photoshop' appears.
If you are still having issues and you have the administrator access to your machine, the following steps may address the issue: