The following is a list of issues resolved in RoboHelp (2019 release) and subsequent patch releases.
Check the RoboHelp forum for solutions, workarounds, or any late-breaking information.
RoboHelp (2019 release) Update 5 - February 7, 2019
A most-requested feature in RoboHelp Classic is now a part of RoboHelp 2019. You can select multiple files in the Contents and Table Of Contents panels and move files and folders in the hierarchy, delete, set properties, and use drag-and-drop.
You can now easily publish Responsive HTML5 and WebHelp output to SharePoint Online in the native ASPX format. You can use relevant publish options from all output presets. You can easily view the result in a browser for RoboHelp Server and SharePoint Online.
The topic list header row is now fixed and visible while scrolling through the list. You can resize all columns in the list. The topic list view is live now so changes in the project are automatically reflected in the topic list, without having to refresh the list manually. You can clear all filters and also view new columns for Master Page and See Also. You can launch Topic List from the Reports panel or from the View menu. It is removed from the Author toolbar.
You can now create borders with rounded corners and use the radius capability in border styles.
For list styles, you can define the styling of the prefix (such as rounded borders) and the contents of a list separately. You can also set a different style for each level in a list.
The spell checker is now available through the F7 key and the Edit > Spell Check menu option. You can see indicators of misspelled words and implement, ignore, or add suggestions to dictionary.
You can associate external applications with a file type for opening and editing. From RoboHelp, you can double-click a file or click Edit to open it in an associated application.
You can now import multi-level lists and use enhanced list numbering formats. Table import is improved to import width and border styles without issues. Inline styles are a part of the HTML file in style attribute.
You can now use additional formats available for Date, Time, Title, and other fields. Values of fields are visible according to your project language. You can edit and add new fields, and choose to automatically update its values.
Header and footer definitions from master page now get converted to page header/footer in PDF. Support for the page number variable is added. In PDF preset Layout tab, the master page user interface is improved. The broken links issue that caused PDF generation failures is fixed; RoboHelp generates a PDF and displays a warning in the log.
The drag-and-drop experience in Table of Contents is improved, drop-over-an-item to overwrite is removed. In the Table of Contents properties, an indicator displays if the title is overridden.
Table Of Contents and Merged Project placeholder properties are corrected, irrelevant options are removed. Edit option is added to the drill-down view.
You can now press F2 to rename a topic or a folder from the Contents Panel and other areas. You can now duplicate a skin in the Skins panel.
- Topics with .html extension in RoboHelp Classic projects do not upgrade properly.
(Ref - 3732)
- Some formats of field variables from RoboHelp Classic projects are not upgraded properly.
(Ref - 3699)
- The project title is not updated in the Application title bar if you change from Project Settings.
(Ref - 3726)
- I cannot add root folder if the Contents panel does not have an empty space.
(Ref - 3719)
- Sync menu options for linked documents are shown for non-linked files also.
(Ref - 3752)
- The last tab becomes blank when other tabs are closed.
(Ref - 3691, 3628)
- Cannot check in a modified file to SharePoint.
(Ref - 3127)
- If you select multiple files from Topic List and try to bulk update the style sheet file using the Properties dialog box, the relative path of the CSS file is not resolved correctly.
(Ref - 3725)
- I cannot switch back to Author view even after correcting the error in Source view.
(Ref - 3751)
- Context-sensitive help map number specified in hexadecimal format is not upgrading properly.
(Ref - 3757)
- Drag-and-drop of Table Of Contents is erratic, all folders expand too fast.
(Ref - 3692)
- Cannot type before the variable if it is the first item in the topic.
(Ref - 3720)
- Find text box does not work properly in Source view when you type fast.
(Ref - 3766)
- End of paragraph marker is not there for list items.
(Ref - 3706)
- Tool tips for glossary term, conditions text, and hyperlinks are not there in the Author view.
(Ref - 3690)
- Inserting Title field in the topic does not work.
(Ref - 3683)
- Deleting text from the selected row deletes the row instead. Selecting all the rows and pressing Delete deletes the table itself.
(Ref - 3594)
- Context-sensitive help not working for generated CHM file.
(Ref - 3756)
- Azure Blue - the 'Open by Default' option under sidebars is not working.
(Ref - 3615)
- When Publishing a RoboHelp project, imported CSS is not copied to the output.
(Ref - 3093)
- Not all files are added to SharePoint.
(Ref - 2639)
RoboHelp (2019 release) Update 4 - January 10, 2019
You can now import and link FrameMaker files (.fm, .mif, and .book) in Robohelp. You can map styles from FrameMaker documents using a custom CSS file during import. You can save and reuse import settings.
FrameMaker 2019 Update 2 or later is required for this feature to work.
For more information, see Import FrameMaker documents into a project.
You can now publish WebHelp and Responsive HTML5 outputs to Robohelp Server 10. You can also easily manage information about multiple servers across projects.
For more information, see Publish to a RoboHelp Server.
You can now publish WebHelp and Responsive HTML5 outputs on any FTP or Secure FTP server. You can also publish to a local or a shared folder. Easily manage and share all publish locations across projects.
For more information, see Publish to an FTP server, a Secure FTP server, or a File System.
You can now use the new output preset for XML to generate topics in the XHTML5 format and all other files in the XML format.
You can now work with new and modern See Also and Related Topics in RoboHelp.
You can manage See Also keywords, associated topics, and which topics to use them in, in a single location. You can control the styling of See Also using CSS classes. You can access See Also in author view from the Author toolbar. You can add See Also keywords to topics from topic properties.
You can use Related Topics in a similar way, but the information is limited to a topic only.
During a project upgrade from RoboHelp Classic, RoboHelp migrates the controls for See Also and Related Topics to the new structure.
You can now access topic lists in author view from the Author toolbar. You can filter topic information as required, create duplicate topics, and more in the topic list. You can also drag-and-drop from the Table of Contents panel to the topic list. The Properties panel shows the number of topics present in the Topic list; you can use this information while filtering specific topics. RoboHelp remembers all filtering and column selections across sessions.
You can now fix broken links in open topics through a dialog box that displays the list of broken links and their locations. You can point broken links to other topics or create a topic. You can also fix broken links from the Broken Links report using context menu options.
You can now easily check in all files, as all files are selected by default, and optionally enter check-in comments. Internal files are not visible during check-in.
You need not select a topic name pattern now as <$paratext> is the default topic name pattern. "User-defined HTML tag" is merged in the paragraph style mapping list, which also has an option to map to "pre". List import now supports auto-number and complex multi-level lists.
Topic TOC is renamed as Mini TOC to maintain consistency with Adobe products. You can use a new option to collapse the Mini TOC from the General tab of the Properties panel. You can control all aspects of Mini TOC styling in a new project by copying new classes from default.css.
You can now simply select text and clear formatting of any text within that selection. After selecting text, you can use an option to remove formatting in the General tab of the Properties panel.
You can now press Backspace or use a context menu option to delete a variable or a field. If a variable is used in a topic, snippet, or master page, a warning dialog box appears with three options–delete a variable and its references; delete a variable only; and delete a variable and replace it with content.
You can now choose to create dynamic filters without or without a group. You can define dynamic filters without tag groups and drag-and-drop condition tags without associating those to tag groups. You can also change previously defined filters to remove tag groups or add to tag groups.
If an output preset is open for editing, you can now use the new toolbar at the top to generate preset, view output, and publish.
- A style is not applied to a selection of multiple paragraphs in one go.
(Ref - 3417)
- Complete filenames are not visible when inserting images or links. Size is not remembered if the insert dialog is resized.
(Ref - 3300)
- Unexpected behavior in style sheets and properties panels when decimal values are used.
(Ref - 3198)
- A table style with an undefined class name is getting created.
(Ref - 3424)
- Styles tab in the Topic Properties panel does not remember the last selected state.
(Ref - 3410)
- For the elements that have the ID attribute, green text is visible while authoring.
(Ref - 3401)
- In the new topic creation dialog box, the default topic title text is not removed automatically when trying to type new text.
(Ref - 3302)
- An inserted snippet does not open for editing on double-click.
(Ref - 2068)
- Adding a book without a link to the TOC creates an application error.
(Ref - 3392)
- In the browse sequence editor, undo and redo do not work using Ctrl+Z and Ctrl+Y keys.
(Ref - 3336)
- In the Word Import Settings dialog box, the Character and Paragraph drop-downs are empty.
(Ref - 3403)
- Could not create a project at locations other than the "Documents" folder.
(Ref - 3521)
- The "Project already exists" error appears on creating a project in an empty folder.
(Ref - 3414)
- Unable to create Team Foundation Server connection on French, German, and Japanese OS.
(Ref - 3075)
- In the generated output, there's no space between a glossary term and definition.
(Ref - 3373)
- Inter-topic links are not working in EPUB output.
(Ref - 3442)
- Extra numbers are added to the URL in the TOC of the Responsive HTML5 output.
(Ref - 1192)
- Output generation fails if a merged project is present in the Table of Contents.
(Ref - 3396)
- Email link is broken in the generated HTML5 output.
(Ref - 3426)
RoboHelp (2019 release) Update 3 - November 30, 2018
For more information, see Insert a variable.
You can now toggle between Author, Source, and Preview modes using Ctrl + e, Ctrl + r, and Ctrl + w keys. You can also switch tabs in Author and Output views using Ctrl + Page Up and Ctrl + Page Down keys.
For more information, see RoboHelp keyboard shortcuts.
The editor now provides an easy way to remove list styles from content. New context menu options are added, pseudo classes are grouped to reduce clutter, hyperlink states such as 'hover' and 'visited' are added by default. Unordered list styling is enhanced to create multi-level lists easily. Table editor is enhanced to handle the editing of upgraded tables from RoboHelp Classic projects.
You can now drag-and-drop index keywords in a topic or use bookmarks in the Index panel to create content-level index terms.
Now you can resize and move hotspot areas while creating image maps. RoboHelp displays tool tips with links and areas are numbered. You can also control the layering of overlapped areas.
In expanded view of a glossary file, you can now access options for each term by right-clicking or clicking . You can also drag-and-drop a glossary term on selected text, create a glossary term out of highlighted text, and remove glossary by right-clicking a glossary hotspot.
A bookmark created on selected text is inserted at the beginning of the selection. The bookmarks symbol is now displayed if there is selected text also. In the Bookmark dialog box, you can see the list of bookmarks with associated paragraph text.
You can now use Ctrl+G to quickly insert an image. The Insert Image dialog box is improved–the Recent Files tab is moved below the Contents tab, and the last used paths and tabs are remembered.
In the Topic Properties dialog box/panel, RoboHelp now remembers master page usage information for subsequent use. The default options for Language, Status, and Master Pages are streamlined. All drop-down sections are closed by default and their previous state is remembered.
You can now sync individual or all linked files from source location to project and conversely if files are modified in RoboHelp. You can see the source location and other information about each linked file through the new Properties option.
The styling of topic TOC is now enhanced. You can easily control the formatting, show/hide behavior, caption removal, and more.
A new skin named Coffee, which is based on the Indigo layout, is added to the Learn a Latte sample project.
- If a number is specified in the Start From field during list editing, the list starts from one number higher than the specified number.
(Ref - 3206)
- On linking an index keyword to a bookmark in a topic, the index keyword disappears from the list of index keywords.
(Ref - 3176).
- If style sheets or inline styles use an Adobe-unapproved unit, it does not appear in the style sheet or the Properties panel.
(Ref - 3199)
- Clear formatting does not work for selections.
(Ref - 3200)
- Background image selections are not remembered on closing and reopening a style sheet.
(Ref - 3151)
- On trying to exit from RoboHelp if there's an unsaved file and you click Cancel in the prompt, RoboHelp closes without saving the file.
(Ref - 3204)
- Deletion of an empty folder requires restarting RoboHelp.
(Ref - 3205).
- Topic TOC entries show truncated text.
(Ref - 3185, 3192)
- Multiple topic TOC issues.
(Ref - 3115)
- Cannot remove background color without manually editing the CSS code.
(Ref - 3108)
- Clicking in a style sheet can accidentally select large chunks of the interface.
(Ref - 3109)
- The image map dialog boxes do not show the current link destination for image map areas.
(Ref - 3111)
- When a bookmark is created in a topic and inserted in another topic, it displays the filename not the topic title.
(Ref - 3174)
- A few keyboard shortcuts are missing.
(Ref - 3147)
- FrameMaker topic alias markers are not converted correctly after importing to RoboHelp.
(Ref - 619)
- After upgrading a RoboHelp Classic project to RoboHelp 2019, some table styles are missing.
(Ref - 3154)
- Favicon images do not appear in upgraded projects.
(Ref - 2613)
- Multiscreen HTML5 SSL is not a part of upgraded projects; it should come as Responsive HTML5 with all settings preserved.
(Ref – 3183)
- The option New in some project component panels does not automatically open files for editing.
(Ref – 3150)
- Text selected in Author mode displays incorrectly in Source mode.
(Ref - 3164)
- When a duplicate topic is created, its title does not change.
(Ref - 2732)
- When generating a mobile app output if you change the default icon, after output generation, the new icon path should be saved.
(Ref - 1195)
- Issues with the Splashscreen field <Application Details> while generating mobile app output.
(Ref - 1252)
- A twisty image does not twist when a drop-down is opened with search highlight.
(Ref - 1229)
- On clicking the Search icon at the left in Responsive HTML 5 output (Azure Blue and Charcoal Grey), the search box does not get automatic focus.
(Ref - 864)
- TOC updates are not synced with the expanded TOC in the Table of Contents panel unless it is collapsed and expanded again.
(Ref - 3097)
- Umlaut characters in TOC/Glossary do not load correctly in Microsoft HTML Help output.
(Ref - 3156)
- In an Indigo skin, there are no spaces or separators between breadcrumb elements.
(Ref - 3094)
- Search sidebar does not open when a search is run in Azure Blue layout.
(Ref - 1831)
- Images embedded in snippets display absolute path, instead of relative path, in the Responsive HTML output and the snippet directory is not included in the output.
(Ref - 3197)
- Search results are not highlighted in single and merged projects, and in all browsers.
(Ref - 2703)
- Multi-level list is corrupted.
(Ref - 3210, 3240)
Workaround: After installing Update 3, save the affected topics and reapply the multi-level list style.
- On clicking the Search icon at the left in Responsive HTML 5 output (Azure Blue and Charcoal Grey), the search box does not get automatic focus.
(Ref - 864)
- If side bar is collapsed, search sidebar does not open when a search is run from top bar in Azure Blue and Charcoal Grey layouts.
(Ref - 1831)
RoboHelp (2019 release) Update 2 - October 18, 2018
Topic titles in the Table of Contents panel now automatically sync with changes in actual topic titles. You can now detect broken links in TOC through red x marks against topics. On auto-creating a TOC, a prompt lets you decide if you want to delete the content of the current TOC first.
You can use TFS version 2018 for version control from RoboHelp. You can check in, check out, view differences between versions, resolve merge conflicts, and sync files using TFS.
For more information, see Collaborate using Team Foundation Server.
Multi-level lists from RoboHelp Classic projects are now seamlessly upgraded in both topics and style sheets in RoboHelp 2019 projects. You can now use templates in the numbered and bulleted formats to easily insert a multi-level list from the standard toolbar.
For more information, see Work with lists.
You can now toggle the display of bookmarks in the Contents panel and in topics. You can easily create hyperlinks in topics by dragging bookmarks from the Contents panel. You can also create TOC entries for bookmarks, and use bookmarks in context-sensitive help (CSH) map files.
You can now use the inbuilt style sheet editor to add twisty images to Hyperlink Style and apply the style to expanding and drop-down texts.
For more information, see Add or edit twisty images.
You can now have separate text for titles in expanded and collapsed states. You can also provide a more meaningful title for collapsing an expanding or drop-down text.
Now, all open project components that are launched from the Author toolbar are visible and accessible only in Author view. If you want to switch to Output view, RoboHelp first prompts to save open components, and then launches Output view. The same behavior is applicable to components launched from the Output toolbar and when you switch from Output to Author view.
You can now create, edit, and publish image maps. Image maps defined in RoboHelp Classic projects are also upgraded to the RoboHelp 2019 project structure.
Selection of rows, columns, or cells in a table is now prominent and easily distinguishable. You can now select an entire row or a column in a single click.
While using context-sensitive help, you can now map topics or bookmarks to unique map IDs. You can also import map files, edit and create mappings with unassigned topics, and see the list of topics with bookmarks during mapping. Also, you can export mappings in a .h file, and publish mappings in WebHelp, Responsive HTML5, and Microsoft HTML Help output types.
For more information, see Work with context-sensitive help.
You can now apply auto-numbering to all paragraph and heading styles in your topic by editing the associated style sheets. Also, after you install the Update 2 release and open topics, old auto-numbering is automatically upgraded in style sheets and topics.
You can now define and preselect a dynamic content filter for your WebHelp and Responsive HTML5 outputs. Content tagged with the preselected filter gets displayed in the output by default.
Now, the default style of a topic TOC is not a numbered list. You can also show and hide the display of a topic TOC.
You can now customize and publish Windows settings for the Microsoft HTML Help output type. Custom settings from previous versions of RoboHelp are retained during upgradation to RoboHelp 2019.
You can now select multiple paragraphs in your topic and use drag-and-drop to apply condition tags. The color of the tag is visible in the Author view and preview.
While importing a Word document, you can now specify table style settings in the import Word dialog box.
For more information, see Collaborate using Git.
The appearance of the context menu in a topic in Author view now matches other context menus and the menu options are reorganized.
You can now use keyboard shortcuts to insert variables, snippets, and fields that are displayed on clicking the Insert Variables/Snippet/Fields icon in the standard toolbar.
- Skin preview does not reflect changes in layout settings.
(Ref - 2863)
- Expanding and drop-down texts are displayed in
expandedform in Microsoft HTML Help output.
(Ref - 2839).
- The Properties > Styles panel in an open topic does not reflect updates made to style sheets.
(Ref - 2767)
- The TOC in Responsive HTML5 output does not sync when navigating using a browse sequence.
(Ref - 2716)
- Search for favicon files is restricted to the assets > images folder instead of all system folders.
(Ref - 2673)
- Images do not appear in skin editor preview if RoboHelp is installed and the project is saved in different drives in your computer.
(Ref - 2464)
- Cannot customize the Indigo layout to only use the Topic page instead of the default home page.
(Ref - 2403)
- On clicking a duplicate topic, the filename is displayed without an extension.
(Ref - 2301).
- Empty paragraphs between content do not appear in topic preview and output.
(Ref - 2073)
- All project component (such as conditional tags, variables, and topics) creation dialog boxes require clicking fields to be able to type; the Enter key does not work.
(Ref - 1846)
ResponsiveHTML5 skin editor, the tablet/phone view menu button is incorrectly labeled as Close.
(Ref - 1833)
- Dynamic content filters do not load if
stand alonechild or parent projects are generated.
(Ref - 708)
- Multi-level lists with dynamic content filters do not work as expected in the output.
(Ref - 693)
- Multi-level lists inside drop-down text do not work.
(Ref - 688)
- Numbered lists lose numbers inside DHTML drop-down boxes.
(Ref - 338)
- Rename Hyperlink Popover verbiage to Popup.
(Ref - 2859)
- Coding CSS Cursor Property does not work in Rh11 Preview Topic pane or CHM browser.
(Ref - 961)
- Topic search is not working on files with an uppercase extension.
(Ref - 531)
RoboHelp (2019 release) Update 1 - September 17, 2018
In RoboHelp 2019 release, Author and Output views opened as two separate windows.
Now, Author and Output views are merged and accessible through respective tabs in the standard toolbar in RoboHelp workspace.
For more information, see Get to know the RoboHelp workspace.
You can now collapse or expand an individual or all the expanding/drop-down texts in your topic in Author view and topic preview. You can also toggle the display of the expanding/drop-down text boundary.
You can now access master pages through the Author toolbar in Author view instead of Output view.
You can also apply a master page to a topic during topic creation. Topic preview also displays the master page applied to the topic.
For more information, see Work with master pages.
You can now add, edit, and delete browse sequences. In a browse sequence, you can drag-and-drop topics from the Contents panel and TOC, change the sequence of topics, and delete topics.
For more information, see Create and manage browse sequences.
For more information, see Insert and customize a topic TOC.
For more information, see Insert breadcrumbs.
You can now edit and delete language-specific labels, and undo or redo the edits. You can also export languagewise labels as XML for localization, and import a translated copy for a specific language.
For more information, see Work with labels.
While working with Table of Contents (TOC) in your project, you can now expand only one TOC at a time. You can also undo or redo changes, and use the Delete key to delete a TOC, book, or page.
For more information, see Upgrade a skin.
For more information, see Rename an output preset.
For more information, see Add content to or edit a topic.
In the Glossary panel, you can now expand only one glossary at a time. In the expanded view, you can use context menus against each glossary and glossary term.
For more information, see Create and manage a glossary.
When you add a topic in your project and type the topic name, RoboHelp automatically converts the spaces in the filename to underscores. You can change this setting if necessary.
For more information, see General tab in Topic Properties.
If multiple topics are open, use a topic tab's context menu to close a topic, close other topics except for the current topic, and close all topics. While closing multiple topics, you can save the changes in a specific topic.
For more information, see Topic tab context menu options.
From the Quick Generate panel, you can now select and open an output preset to edit it, instead of having to search for the output preset in the Output Settings window. You can select and edit multiple output presets.
You can now cross-reference an index keyword or a subkeyword to another keyword and publish the cross-references. You can also add project variables while creating or editing index keywords. You can use index keywords associated with topics in search. Index keywords have the same ranking as search keywords.
For more information, see Create and manage an index.
You can now use the context menu in the Contents panel to view all the TOCs linked to a topic and locate the topic in a specific TOC.
For more information, see Locate a topic in a TOC.
- RoboHelp does not support Internet Explorer 11.
(Ref - 2551)
- An error appears on connecting to Git for the first time after creating the SSH key.
(Ref - 2507)
- While importing a Word file with tables and lists, the List and Table tabs in the Word Import Settings dialog box are disabled.
(Ref - 2612)
- Sync issues between the files/folders on your computer and in the Contents panel, especially after renaming.
(Ref - 2332)
- Images are not displayed in skin editor preview.
(Ref - 2464)
- In an open topic, in the Properties panel > Styles tab, the (none) option in all the styles had the Edit icon.
(Ref - 2532)
- An application error message appears on trying to view the log file during output generation or after output generation failure.
(Ref - 2442)
- While duplicating a topic with unsaved changes, RoboHelp does not prompt to save the document and creates the duplicate copy without the unsaved changes.
(Ref - 2567)
- In merged projects, RoboHelp search returns results only from some child projects instead of all projects.
(Ref - 831)
- While working with condition expressions, stop words, synonyms, and skins, the asterisk (*) that indicates unsaved changes does not appear in the respective tabs.
(Ref - 2090)
- RoboHelp does not remember the modified position or size of the application window and does not allow resizing or minimizing the Output Settings screen.
(Ref - 2399)
- An incomplete index is visible in the output and filter keywords does not work.
(Ref - 2398)
- Favicon files selected in output settings do not appear in the output.
(Ref - 2397)
- Tool tips for glossary terms do not work in the output.
(Ref - 2400)
(Ref - 2278)
- Operations such as image and multimedia insertion, and copy paste happen multiple times.
(Ref - 2314)
- While resizing an image using the General tab in the Properties panel, its aspect ratio is not maintained if the unit is %.
(Ref - 2312)
- While generating a Mobile App output, there's a Splashscreen image issue.
(Ref - 1252)
- Non-minified versions of core JS files (rh.js, layout.js, topic.js, and common.js) are included in HTML5 output.
(Ref - 2357)
- Browse sequences and glossary are not working in CHM output.
(Ref - 2295)
- On upgrading a RoboHelp 2017 or 2019 Classic project with baggage files in the TOC to RoboHelp 2019, links in the TOC are not updated correctly.
(Ref - 2446)
- Output generation fails without displaying any error message if the TOC has broken links.
(Ref - 2445)
- While generating output using the Quick Generate window, unselected presets get generated and incorrect status is displayed.
(Ref - 2605)
- In multiple open topics, the tabs bar occupies more than one line.
(Ref - 2496)
- RoboHelp search does not work for content in some languages.
(Ref - 1873)