Troubleshooting & help

Download & install

You can download your app from the Creative Cloud website. If prompted, sign in to your Adobe account, then click either Download or Install for your app. For more information, see Download your Creative Cloud apps.

For solutions to a "failed to install" error, see Error: "Failed to install" Creative Cloud desktop app. To resolve other download, installation, and update issues, see this download and install troubleshooting guide.

Yes! You can download trial versions of any Creative Cloud app from the Creative Cloud apps catalog. You'll need to sign in with an Adobe ID and password to download a trial. For detailed instructions, see Download and install a Creative Cloud trial.

You can install Audition and other Creative Cloud apps on up to two computers. If you want to install it on a third computer, you need to deactivate it on one of your previous machines. Learn more about activating and deactivating Creative Cloud apps.

Account management

Sign in to your Adobe account. Then click Change for Current password and follow the onscreen instructions. Forgot your password? Learn how to reset and change it.

Read these simple solutions to common Adobe ID and sign in issues to regain access to your account.

Switching Creative Cloud plans is easy. Follow these step-by-step instructions to upgrade or change your plan.

Converting your trial to a paid membership is easy. Follow these step-by-step instructions to upgrade and start your membership.

If you cancel your membership, you still have access to Creative Cloud member free benefits and any files you saved to your device. You won't have access to apps or most services and your cloud storage will be reduced to 2 GB. Learn how to Cancel your Creative Cloud membership and understand the Adobe subscription terms.

Record and import audio

Follow the steps in this article to learn how to connect to audio hardware in Audition.

Watch this video to learn how to record an audio file, including how to adjust recording levels and use playback controls.

Watch this tutorial and explore ways to import audio files and browse media.

Different factors can cause recording problems. Try the tips in this article to troubleshoot recording, playback, and monitoring issues.

Fix audio

Select the clips and choose Clip > Match Clip Volume. For more information, see How to match, fade, and mix clip volume.

Yes. Learn how in this video tutorial on manually adjusting audio levels.

Watch this video to learn how to use the Click/Pop Eliminator and DeClicker effects.

Follow this video series to learn how to remove noise from audio files, such as rings and beeps.

Yes. Learn how in this video, Clean up background noise and reduce hiss.

Techniques

Follow the steps in this article to learn how to arrange and edit multitrack clips.

You can add various kinds of fades in Audition. Learn how in this video, Add fades to audio with the Audition waveform display.

Follow the easy steps in this article to learn how to copy, cut, paste, and delete audio.

Give singers perfect pitch using the automatic pitch correction tools in Audition. Learn how in this tutorial, Correct pitch automatically.

Follow this tutorial to learn how to use the Stereo Expander effect to give your audio a wider stereo presence.