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Adobe Creative Cloud User Guide

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Applies to: Adobe Creative Cloud

在中国购买的 Creative Cloud 产品不含 CC 桌面应用程序中的 Creative Cloud 移动应用程序和在线服务及相关功能。

When you download your first app, the Adobe Creative Cloud desktop application (which you’ll use to manage future downloads) installs at the same time.

How to download your first Creative Cloud app

  1. Open the Creative Cloud website. (Sign in if prompted.)

    Navigate to Creative Cloud website

  2. Click Download next to the app you want to download. Your app begins to download.

    Looking for mobile apps? Click the Mobile apps tab at the top of the page. 

  3. On your desktop, double-click the downloaded file to launch the installer.

    macOS: The name of the downloaded file is _Installer.dmg. 

    Windows: The name of the downloaded file is _Set-Up.exe.

  4. Once the installer window opens, sign in to your Adobe account with your Adobe ID and password if you’re not already signed in.

  5.  Fill out the short questionnaire that opens on your screen and click Continue.

  6. Click Start Installing to install your app.

    Once installed, your app launches automatically.

How to download more apps from the Creative Cloud website

  1. Open the Creative Cloud website. (Sign in if prompted.)

    Navigate to Creative Cloud website

  2. Click Install next to the app you want to download. 

Looking for mobile apps? Click the Mobile apps tab at the top of the page. 

Frequently asked questions

For the complete system requirements for your Creative Cloud app, see System requirements | Creative Cloud.

You can download the Creative Cloud desktop app from the Creative Cloud website. 

To stop error messages indicating that you’re still in trial mode or that your trial has expired, see Stop Creative Cloud from showing trial mode after purchase. 

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