Troubleshooting & help
Download & install
Converting a Creative Cloud trial to a paid membership is easy. Follow these step-by-step instructions to upgrade and start your membership. To convert a Story CC trial to a paid subscription, simply click Upgrade Now in the upper-right corner of the Story screen.
If you cancel your membership, you still have access to Creative Cloud member free benefits and any files you saved to your device. However, you don't have access to apps or most services and your cloud storage is reduced to 2 GB. Learn how to cancel different types of Creative Cloud memberships and understand the Adobe subscription terms.
Existing CC (Classic) version users are navigated to the same version and new users are navigated to the CC version. For more information, see Adobe Story CC and Adobe Story CC (Classic) / Common Questions.