For information on resetting preferences in Dreamweaver CS6 and Dreamweaver versions, click here.
Damaged preferences files can cause crashes, errors, and other unexpected behavior in Dreamweaver. Follow the instructions below to restore preferences to the default settings.
Disclaimer: Some of these procedures involve editing the Windows registry. Adobe doesn't provide support for editing the registry, which contains critical system and application information. Make sure to back up the registry before editing it. For more information about the registry, see the Windows documentation or contact Microsoft.
Windows users: Some of the procedure below require you to access hidden folders. By default, Windows does not display hidden folders or files. For instructions on showing these hidden folders, see Show hidden files and folders.
Mac OS 10.7 Lion users: Some of the procedure below require you to access your user Library folder. Beginning with Mac OS 10.7, Apple made this folder hidden. For instructions to access your user Library, see Can't see user library files in Mac OS 10.7 and later.
To remove existing preferences, follow the instructions below that are appropriate for your operating system and version of Dreamweaver:
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Rename the Dreamweaver preferences folder:
- Dreamweaver CS5.5: Rename the Dreamweaver CS5.5 folder to, for example, Old Dreamweaver CS5.5.
- Dreamweaver CS5: Rename the Dreamweaver CS5 folder to, for example, Old Dreamweaver CS5.
- Dreamweaver CS4: Rename the Dreamweaver CS4 folder to, for example, Old Dreamweaver CS4.
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Rename the Dreamweaver preferences file:
- Dreamweaver CS5.5: Rename the Adobe Dreamweaver CS5.5 Prefs file to, for example, Old Adobe Dreamweaver CS5.5 Prefs.
- Dreamweaver CS5: Rename the Adobe Dreamweaver CS5 Prefs file to, for example, Old Adobe Dreamweaver CS5 Prefs.
- Dreamweaver CS4: Rename the Adobe Dreamweaver CS4 Prefs file to, for example, Old Adobe Dreamweaver CS4 Prefs.
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Rename the Dreamweaver preferences folder:
- Dreamweaver CS5.5: Rename the Dreamweaver CS5.5 folder to, for example, Old Dreamweaver CS5.5.
- Dreamweaver CS5: Rename the Dreamweaver CS5 folder to, for example, Old Dreamweaver CS5.
- Dreamweaver CS4: Rename the Dreamweaver CS4 folder to, for example, Old Dreamweaver CS4.
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Rename the Dreamweaver preferences folder:
- Dreamweaver CS5.5: Rename the Dreamweaver CS5.5 folder to, for example, Old Dreamweaver CS5.5.
- Dreamweaver CS5: Rename the Dreamweaver CS5 folder to, for example, Old Dreamweaver CS5.
- Dreamweaver CS4: Rename the Dreamweaver CS4 folder to, for example, Old Dreamweaver CS4.
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After you have removed your existing preferences, restart Dreamweaver. The application creates new preferences files, folders, and registry entries, as applicable, using the default settings.
Then try to re-create the problem that you had before.
If the problem was resolved, then damaged preferences was the cause.
If the problem persists, then the preferences are not the cause and you can replace the original preferences.
To replace the original preferences: