How the Updated Adobe General Terms of Use Affects Adobe Stock Users

All Adobe users will need to accept the new Terms of Use on April 16, 2020, to continue using their Adobe products. The following information pertains to how Adobe’s new Terms of Use (TOU) will affect Adobe Stock users.

Under the new TOU, we have introduced business profiles for customers who have Creative Cloud for Teams or Enterprise (i.e., business) accounts. If you have a Stock for Teams or Enterprise subscription or credit pack along with your Creative Cloud for Teams or Enterprise account, no further action is required. You will continue to share your available quota and license history with your business.

If you use the same Adobe ID for your (1) personal Adobe Stock subscription or Credit Pack and (2) business account:

  • You will be given the option to move your Creative Cloud (CC) content to your business profile. If you do so, your personal Stock assets saved in your CC libraries will also move and will be visible to your business Admin. If you do not want your personal Stock assets to move to your business profile, you must delete them from your personal CC libraries before you move your CC content to your business profile.
    • If you have not saved any assets to your personal CC libraries, you do not need to take any action at this time.
  • Even if you move your personal CC content to your business profile, you will still be able to access your licensed Stock assets on stock.adobe.com, and you can download your Stock assets as long as you have an active account.
  • Later this year, you will be given the option to move your licensed Stock assets and any balance of your personal subscription or Credit Packs to your business profile. In addition, you will be able to continue to keep in-app integration. If you do not want to move your Stock assets to your business, please follow the instructions below to download assets to your computer or alternate storage application. Note that Adobe Stock quota refers to the asset count available to license Adobe Stock assets in your account.

Details below:

 

I am a Creative Cloud business customer that:

(1) has previously licensed Adobe Stock assets as an individual and

(2) does not have an active individual subscription or credit pack

I am a Creative Cloud business customer:

(1) that has an active personal Adobe Stock subscription or Credit Pack and

(2) I choose not to move my quota and license history to business or take no action s

I am a Creative Cloud business customer:

(1) that has an active personal Adobe Stock subscription or Credit Pack and

(2) I choose to move my quota and license history to my business

What will happen to my license history/ licensed Content? 

You can  view your previously licensed content on stock.adobe.com so long as your account is active.

In case you choose to move your Stock license history (option available later this year on stock.adobe.com), your license history will also be available to your business 

You can view your previously licensed content on stock.adobe.com so long as your account is active. This will only be visible to you.
Your business will now be able to view your previously personal license history and content. 
What will happen to my remaining quota and/or credits? 
N/A 
Only you can use your remaining quota or credits 
Your business will now have access to your remaining quota and/or credits 
What will happen to Stock assets saved to my CC libraries? 

In case you choose to move your CC assets, your personal CC libraries will also move to your business profile. If you have saved any Stock assets in your personal CC libraries, you might see them with watermark after you have moved them, since you licensed them in your personal profile. However, you can still download the licensed assets from the license history page on the Adobe Stock website.

In case you do not choose to move your CC assets, your personal CC libraries will not be accessible within your CC apps, which is for business users only.

Your Stock quota, and license history will belong to your personal profile. You will not be unable to access your Stock quota from within your CC apps, which is for business users only. The CC libraries created in your personal profile will not be able to accessible in CC apps.

You can still log into the Adobe Stock website using personal profile and use your Stock quota. You have to download the Stock asset to your desktop and use in your CC apps. 

You must select your business profile when you log into the Adobe Stock website. You can  save licensed Stock assets to your CC library so long as your account is active. And you will be able to access the CC library in CC apps. You can also access Stock quota from within CC apps after you have moved your CC libraries.

Please note that users in this category will be able to move assets and Images and Credits later in 2020. 

How will this affect integration with Creative Cloud products? 
Personal CC libraries: If you download assets to your personal CC libraries on stock.adobe.com after your account has moved, you will not be able to see these personal libraries within CC applications.

Quota: Your current Adobe Stock quota will not be displayed in CC applications and you will not be able to license assets within them. You must license content by logging into your personal profile on stock.adobe.com, downloading assets directly to your computer, and upload them to your CC application to use the asset.

New Personal CC libraries: If you download assets to your personal CC libraries on stock.adobe.com after your account has moved, you will not be able to see the personal libraries within CC applications. 

Quota: Now that you have moved your quota to your business, you, as well as other users in your business, will be able to use the current Adobe Stock quota and credits from within your CC applications.

 

CC libraries: You will be able to view CC libraries created on stock.adobe.com within CC applications as long as you are logged in to your business account and not your personal account. 

Common questions

If you don’t want to move some or all your Stock assets to your business profile with the rest of your CC libraries, you must first delete the Stock assets from your personal CC libraries. If you do not delete them in advance, you can delete them after your personal CC libraries are moved to your business profile. Please note that you will always have access to your licensed Stock assets in the license history of your personal profile, and you can continue to download those assets, so long as you have an active Adobe Stock account.

If you have more than one business profile, you will be given an opportunity to select which profile you want to move your assets to. You will only be able to move your assets to one profile, and if you want to move any assets you have to move all of them.

Note that you can move your assets out of your personal CC libraries at any time before and after the new Terms of Use are accepted.

Please reference the steps below for instructions on how to delete Adobe Stock assets from your personal CC libraries on stock.adobe.com.

Go to stock.adobe.com and select Sign in on the upper right of the page if you are not already logged in. Sign in with the email and password associated with your personal Adobe Stock profile. Once logged in, navigate to the upper right of the screen once again and click the dropdown arrow next to your name. Select Personal in the PROFILES section. You will now be able to see your available quota:

Personal profile

Select License History from the above-mentioned menu. Once you see your entire license history, you can download an asset directly from the page by selecting Download:

License history

The My libraries dropdown follows each user to every page on stock.adobe.com on the upper right. Click the dropdown arrow to see if you have added any assets to your CC libraries. Click each CC Library folder to see if you saved any Stock assets to that folder:

My libraries

If you click into a CC library that you have previously created on stock.adobe.com, you can view all of the assets in that library. Once there, you can hover over the asset that you want to delete and select the trash icon to remove it from the library:

Library downloads

You can also delete an entire library by selecting the additional options menu bar on the right side of the page, expanding it, and selecting Delete Library:

Delete library

Note:

Even if you delete the assets from your personal CC libraries, you can always download them from the license history page as along as your personal Adobe ID is active.

Your Adobe Stock assets were purchased using your personal profile, but you are trying to access the stock assets on a surface within CC libraries when logged in with your business profile.

To resolve this, follow these steps:

  1. Sign into stock.adobe.com and select your personal profile. Click profile picker on top right side. Select License History. You will see all the Stock assets that you licensed previously.

  2. Download to your desktop or preferred digital asset management (DAM) tool. Use the downloaded Stock assets in your favorite CC applications. Or upload the Stock assets into your CC libraries to share with other users in your business or to use it across multiple CC applications.