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"Assertion failed" update error | Windows

  1. Lightroom Classic User Guide
  2. Introduction to Lightroom Classic
    1. What's new in Lightroom Classic
    2. Lightroom Classic system requirements
    3. Lightroom Classic | Common Questions
    4. Lightroom Classic Key Concepts
    5. Lightroom Classic tutorials
    6. Set Preferences for working in Lightroom Classic
    7. Reset Preferences for working in Lightroom Classic
  3. Workspace
    1. Workspace basics
    2. Display the Library on a second monitor
    3. Personalize identity plates and module buttons
    4. Watermark your photos in Lightroom Classic
    5. Color management
  4. Import photos
    1. Specify import options
    2. Set import preferences
    3. Import photos from a camera or card reader
    4. Import photos from a folder on a hard drive
    5. Import photos automatically
    6. Import photos from Photoshop Elements
    7. Import photos from a tethered camera
    8. The Filename Template Editor and Text Template Editor
  5. Organize photos in Lightroom Classic
    1. Face recognition
    2. Work with photo collections
    3. Group photos into stacks
    4. Flag, label, and rate photos
    5. Use keywords
    6. Metadata basics and actions
    7. Find photos in the catalog
    8. Work with video in Lightroom Classic
    9. Advanced metadata actions
    10. Use the Quick Develop panel
  6. Process and develop photos
    1. Develop module basics
    2. Create panoramas and HDR panoramas
    3. Flat-Field Correction
    4. Correct distorted perspective in photos using Upright
    5. Improve image quality using Enhance
    6. Work with image tone and color
    7. Masking
    8. Apply local adjustments
    9. HDR photo merge
    10. Develop module options
    11. Retouch photos
    12. Cure red eye and pet eye effects
    13. Use the Radial Filter tool
    14. Adjustments with Lens Blur
    15. Edit and Export in HDR
    16. Remove Tool
  7. Viewing photos
    1. View photos
    2. Browse and compare photos
    3. Set Library view options
    4. Share photos for comments and feedback
    5. Smart Previews
  8. Export photos
    1. Export files to disk or CD
    2. Export photos from Lightroom Classic
    3. Publish photos online
    4. Export to hard drive using publish services
    5. Presets for export, and other settings
  9. Work with external editors
    1. External Editing preferences
    2. Open and edit Lightroom Classic photos in Photoshop
  10. Manage catalogs and files
    1. How Lightroom Classic catalogs work
    2. Create and manage catalogs
    3. Back up a catalog
    4. Locate missing photos
    5. Create and manage folders
    6. Manage photos within folders
  11. Maps
    1. Work with the Map module
  12. Photo books
    1. Create photo books
  13. Slideshows
    1. Create slideshows
    2. Slideshow module panels and tools
    3. Specify the slide layout
    4. Add overlays to slides
    5. Play and export slideshows
  14. Print photos
    1. Print module basics
    2. Print module layouts and templates
    3. Work with print job options and settings
  15. Web galleries
    1. Create web galleries
    2. Use the Web module panels and tools
    3. Work with web gallery layouts
    4. Work with web gallery templates and settings
    5. Preview, export, and upload web photo galleries
  16. Keyboard shortcuts
    1. Keyboard shortcuts
  17. Content Authenticity 
    1. Content Authenticity in Lightroom Classic
  18. Lightroom and Adobe services
    1. Creative Cloud Libraries
    2. Using Adobe Stock in Creative Cloud apps
  19. Troubleshooting 
    1. Fixed Issues
    2. Known Issues
  20. Technical Support
    1. Performance Guidelines
      1. Basic troubleshooting steps to fix issues in Lightroom Classic
      2. Optimize performance
      3. Keep Lightroom up to date
      4. Preference file and other file locations | Lightroom Classic
      5. Allow Permissions to Lightroom Classic on macOS
    2.  Technical issues
      1. GPU Issues
        1. Troubleshoot graphics processor (GPU) and graphics driver issues | Lightroom Classic
        2. Lightroom Classic GPU FAQ
      2. Startup Issues
        1. Windows | Lightroom doesn't start
        2. Error: Lightroom catalog cannot be opened
        3. Error: 'Unexpected error opening catalog' occurs in Lightroom after Windows 10 upgrade
        4. "Assertion failed" update error | Windows
        5. Error MSVCR110.dll opening apps in Windows 10
      3. Rendering Issues
        1. Troubleshoot issues with Develop module
      4. Stability Issues
        1. Troubleshoot crash or freeze in Lightroom Classic
      5. Miscellaneous Issues
        1. FAQ | Color in Lightroom Classic
        2. Lightroom desktop and mobile apps unavailable to Education memberships | Kivuto
    3. Workflow Issues
      1. Catalog Issues
        1. Error : Lightroom catalog cannot be opened
        2. Troubleshoot corrupt catalog
        3. Locate missing photos
        4. Recover catalog and images after resetting preferences
        5. Lightroom Classic catalog FAQ
      2. Sync Issues
        1. Lightroom Classic sync FAQ

Issue

After updating the Lightroom app on Windows, the error "Assertion failed" occurs when you start Lightroom.

Product versions affected

Lightroom 5, Lightroom CC 2015/Lightroom 6, Lightroom Classic

Operating system

Windows only

Solution

Ensure that the My Pictures virtual folder points to the Pictures folder under your user account folder by doing the following:

  1. Open Windows Explorer.
  2. Go to C:\Users\[your user name]\.
  3. Check for the folder named Pictures.
  4. If you don't see the folder, create a folder named Pictures under folder C:\Users\[your user name]\.
  5. Restart Lightroom. If the error recurs, restart your computer, then retry. If the error recurs, continue to the next step.
  6. Click the Windows Start button.
  7. Type "regedit" in the Search program and files field, and press the Enter key.
  8. Back up your registry by choosing File > Export. Give the backup copy of the registry a name and location you can remember.
  9. Navigate to the registry key: [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer \User Shell Folders]
  10. Look at the value for the My Pictures entry. The Windows default is: %USERPROFILE%\Pictures, which is the Pictures folder under C:\Users\[your user name]. If another folder is listed, check Windows Explorer for that folder. If it does not exist, you have two options. 
    1. Create the folder with that name in the location indicated in the registry entry. 
    2. If the Pictures folder exists under your user name folder, double-click the My Pictures entry, and reset the value to: %USERPROFILE%\Pictures
  11. Quit the registry editor.
  12. Log off from your account and back on, or restart your computer, then restart Lightroom.

If this solution doesn't fix your issue, contact Adobe Customer Support.

Additional Information

In Windows, a virtual folder called My Pictures represents the physical folder called Pictures that exists under your user account folder. Clicking My Pictures in your sidebar, for example, takes you to the Pictures folder under your user account folder: C:\Users\[your user name]\.

When the virtual My Pictures folder points to the physical Pictures folder that no longer exists, this error can occur. This error can be caused when the Pictures folder is no longer under your user account folder. It can also occur when the Windows registry no longer points to the appropriate Pictures folder. 

The steps in this TechNote solve the issue in either case.

 Adobe

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