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Digital Publishing Suite Help / 

DPS Bug Fix Release Notes

Adobe Community Help


Applies to:

  • Digital Publishing Suite

Contact support

 
By clicking Submit, you accept the Adobe Terms of Use.
 

DPS Bug Fixes

This article lists known current issues as well as the most relevant bug fixes for each Digital Publishing Suite release. For a list of new features, see What's new in this release.

For a list of known DPS server issues and upcoming planned maintenance, see http://status.adobedps.com.

To the top

Current Known Issues

  • If InDesign CS6 crashes after you update the DPS Desktop Tools, either restart your computer or force-quit ADB.
  • If you delete an article from a published folio and try to update the folio, the update might fail.
  • If you unpublish, re-publish, and then update a folio, and folio previously downloaded no longer picks up the updated folio; the cached folio remains.
  • PDF support on Android does not include displaying PDF files in an in-app browser.
  • When editing an app in DPS App Builder, an error message sometimes states that the custom icon files cannot be found. Restart DPS App Builder to resolve this issue.
  • For some publishers, Facebook settings are set to be seen "By Me." In Facebook Developer Settings > Permissions, change the Default Activity Privacy setting to a different option such as "None (User Default)."
  • If you can't sign in to the Folio Builder panel in InDesign CS6, see this DPS forum thread for guidance.
  • If the Adobe Content Viewer fails to install when you update your DPS tools, see Can't install, locate Desktop Adobe Content Viewer.
  • If the DPS App Builder fails to install, remove the app from the Applications folder (if it exists), empty your trash, sign in to the DPS Dashboard, and click DPS App Builder for the Mac.
  • If you get an "authentication failed" error when you sign in to the Adobe Content Viewer on the iPad with a verified Adobe ID, or if a valid, published folio fails to appear in a custom viewer app, there might be a problem with the server. See the "Authentication failed" section of the Troubleshoot Adobe Content Viewer tech note, or contact your Adobe representative.
  • Buttons are currently not active in top/bottom hot zone areas. This is scheduled to be addressed in a hot fix.
  • There are several issues with Free Article Preview. In some cases, overlays are not included in the paywall background image, leaving an empty area. The workaround is to place a poster behind the overlay, if possible. Also, if Horizontal Swipe Only is turned on, the preview images of all but the first page appear as gray.
  • If you get an "Error Code 1" while building a Single Edition app, see this forum thread: http://forums.adobe.com/message/5326269
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v26 Best Practices and Gotchas

  • If the "Free" option does not appear in the Folio Producer Editor, make sure that you do two things: (1) edit the folio's viewer version to v26, and (2) update the articles within that folio. (When you update the folio's viewer version, the articles maintain their previous viewer version until they're updated.)
  • Although PDF is now supported on Android, linking to PDF files in the HTMLResources.zip file is not supported on Android.
  • Don't assume that all PDF articles will behave the same way on Android viewers as they do on iOS viewers. Web Content overlays in particular can experience different behavior. Panoramas, inline videos, and several other features are still not supported on Android.
  • When you create an HTML banner for a subscription app with entitlement, the banner now spans the entire page. You might need to adjust your HTML accordingly.
  • If you specify an entitlement banner, you're still required to provide subscription tile assets in DPS App Builder, even though the tile does not appear. (We tried to fix this in v26, but a bug we caught late caused us to revert to the previous behavior.) You can use blank "dummy" images for the subscription tiles.
  • When creating the new 1136x640 rendition for the iPhone 5, keep in mind that if you viewed a previous rendition in your viewer, the new rendition will not replace it unless you remove/reinstall your app.
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v26 Bug Fix Release Notes (May 1, 2013)

Adobe Content Viewer

  • You are no longer signed out of the Adobe Content Viewer repeatedly and forced to sign back in, sometimes twice.
  • Unpublished folios no longer appear below published folios in the Adobe Content Viewer.
  • You are no longer signed out of Adobe Content Viewer after force quitting the application and relaunching.

Folio Authoring

  • InDesign no longer crashes when importing an article that has a button targeting an overlay on the pasteboard.
  • The day and month of the date setting are no longer reversed in some instances.
  • Articles can no longer be reordered if the folio is locked.

iOS Viewers

  • Back button now takes you from navto destination to navto source page in horizontal navigation article.
  • Pinch and zoom on a PDF article is now as responsive as previous versions of the viewer.
  • Readers can now resume downloading a folio when the folio is updated during the download.
  • Browse thumbnails are now present for HTML articles in a Single Edition application. 

Web Viewer

  • Video now stops at the last frame when option is selected.
  • Buttons now honor the stack order and no longer show through other overlays when the buttons should be hidden.
  • Hyperlinks to other pages now supported in web viewer for Internet Explorer 8, 9 and 10.
  • Various additional Internet Explorer issues were fixed, including support for hyperlinks and full support for articles that have more than 10 pages.

 

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v25 Hot Fixes

  • Links to websites in custom icon HTML pages now properly open the web page in the in-app browser rather than in the external browser (mobile Safari). This issue was resolved in a server-side hot fix. Rebuild app and test.
  • In some instances, testing a subscription development app in a sandbox environment resulted in valid subscriptions not working properly. SubscriptionReceipt endDate and startDate were null for subscriptions. This issue was resolved in a server-side hot fix.
  • iOS analytics: ViewerVersion property is suffixed with "-dev-m" resolved in a server-side hot fix.
  • When a device is running iOS6.1, any multi-folio app created before v25 will crash if the device is not connected to the Internet. With the hot fix, you can use DPS App Builder now to create either a v24 or v25 viewer that does not crash in offline mode when the device is running iOS6.1.
  • Placing .oam (Edge) files into InDesign CS6 documents to create an overlay is now working properly in v25 folios. Download and install the DPS Desktop Tools.
  • Adding HTML content with iframes (such as YouTube embed videos) is now working properly in v25 folios.
  • Buttons with Go To State actions are now working properly in some instances.
  • App Builder no longer hangs if there are many custom toolbar slots.
  • The DPS App Builder now includes the appropriate bundle ID version. A bundle ID error no longer occurs when you submit the viewer.
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v25 Bug Fix Release Notes (January 2013)

Authoring

  • Using a trailing slash in Web Content overlay URL no longer causes folio preview to fail.
  • You can now edit the Section field in either List view or Thumbnail view of the Folio Producer Editor.
  • There is no longer and error when publishing a folio that contains an HTML article with missing preview thumbnails. When a R22 or later HTML article contains no preview image, publish no longer fails. 
  • Placing a raster image into a vector scrollable frame will no longer result in only the visible raster image being generated.

DPS App Builder

  • In DPS App Builder, when you edit a viewer, you no longer need to reselect custom library icons.

iOS Viewers

  • When a video is playing or has been paused in a PDF article with pinch and zoom enabled, using a two finger swipe gesture to change stacks no longer causes the Viewer to crash.
  • Viewer launch no longer times out if the list of folios for the account is large (such as more than a thousand).
  • Viewer no longer crashes after changing a non-sectioned published folio to include Sections and updating the folio.
  • Vector text no longer looks rasterized after zooming in, zooming out, then zooming in again.
  • The Subscription UI now updates immediately after purchasing a subscription on iPhone.
  • The navigation bars are now displayed properly for HTML articles even if the navigation bar hotzone is enabled.
  • The button to exit a Panorama view is now identical on both retina vs. non-retina iPads.
  • Subscription with incorrect product IDs no longer shows up as "Null" in the list of subscriptions to the end user. Subscription options are no longer displayed if the Product ID is invalid.
  • Linking to another application in a custom HTML slot now works properly on iOS 5.
  • Issues resolved in crashing viewer while Interacting quickly with multi-rendition PDF articles that contain MSOs across multiple pages.
  • If slideshows with the same MSO name are located on adjacent stacks and the device is rotated, the first Go to State button is no longer selected instead of the current slide.
  • Horizontal Only Scrollable frame now scrolls properly when 'Initial Content Position' is set to 'Use Document Position' for text and some image container frames.
  • Filter button is now displayed properly after signing into entitlement with restricted distribution folios that have a filter.

Android viewers

  • Many issues have been resolved with DPS viewers working on new 1920x1200 Android devices.
  • Resolved issues when opening a folio on some larger Android devices Asus Transformer.
  • The viewer now honors the Use Document Position setting for Scrollable Frames when the device is rotated.
  • The previously viewed folios are no longer slightly visible behind the lower navigation bar of the application.
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v24 Hot Fixes

  • To improve server reliability and reduce outages, servers that host DPS folios are now in a separate, isolated cluster on acrobat.com.
  • Issues with Folio Producer Editor crashing during article navigation.
  • Low memory shutdown on Kindle Fire 3 (8.9" HD devices). Under certain circumstances, including viewing/playing audio overlays, or browsing content in the app web browser, a low-memory state causing the app to shut down.
  • Transparent rasterized PDFs are not rendering correctly in Web Viewer.
  • Slideshow overlays created using WoodWing tools start in an incorrect state in Web Viewer.
  • Certain articles with video make Firefox unresponsive during next/previous page navigation.
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v24 (November 2012) Release Bug Fixes

iOS Viewer Bug Fixes

  • Navigating vertically to the next page in an article when zoomed in is now smoother.
  • Transparency is no longer lost when zooming in to a vector scrollable frame that has transparency applied.
  • Can now resume download if WiFi connection is dropped and restored.
  • Fixed bug in which some slideshows failed to honor Delay setting before autoplaying on iOS 5.
  • ITMS links from a custom store now open the link in the iOS App Store properly.
  • Viewer no longer crashes if an article in a folio with HTMLResources.zip is updated.
  • Thin white lines are no longer visible in scrollable content when authored content uses non-whole pixel dimensions.
  • Subscription tile and entitlement banner show up properly on first launch.
  • The "New content is Available - buy or cancel" message no longer appears when an entitled user is viewing content while new content is published.
  • Resolved issue that caused viewer crash after rotating several times quickly while viewing a folio in iOS 6.
  • Fixed an issue in which an Image Sequence overlay appears to reset to the first image when you swipe to another page and come back, but when you interact with it, it jumps to where it was paused.
  • Improved performance of navigating a 2048x1536 folio on a retina iPad in which the article format is set to JPEG, PNG, or Automatic.
  • Fixed an issue in which comes PDF articles with scrollable frames or slideshows jittered when swiped.

Android Viewer Bug Fixes

  • Previously viewed folios are no longer slightly visible behind the navigation bar in library and folio view.

Folio Producer Bug Fixes

  • If you cancel the dialog box for sharing a folio, an error message no longer appears.
  • Improved error handling for situations in which folio dimensions are mistakenly set to be 0x0.
  • The Folio Properties dialog box now maintains the Right Edge Binding setting.
  • Preview on Device works properly for folios with Smooth Scrolling articles.
  • The behavior of the Smooth Scrolling option is now identical between the Import Article and Article Properties dialog boxes.
  • Punctuation marks such as . and / are no longer allowed in the Size text box in New Folio dialog box.
  • Improved error message for folios with invalid covers.
  • Incorrect tooltip in Asian languages fixed.
  • Fixed issue around uploading an offline folio to the cloud.
  • Cover Date now updated in the UI immediately.
  • The buttons in the French Folio Producer UI are now properly aligned.
  • Thumbnails are now updating properly in Folio Builder panel after articles are uploaded.
  • When mousing over a smooth scrolling article in thumbnail view, a white space no longer appears.
  • The Sort menu and tooltip description of "alphabetical a-z" in the Folio Builder panel is now localized (translated) properly.
  • Folio covers no longer have a white border in the Folio Properties dialog box.

Web Viewer Bug Fixes

  • The Web Viewer now supports stopping at the last frame in an image sequence.
  • The Web Viewer now supports hyperlink overlays containing URL parameters.
  • The Web Viewer fixed an issue to support nested overlays.
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v23 Hot Fixes

The "user or selected publication is null" error no longer appears when downloading apps from DPS App Builder. If you get this error, remove and reinstall the previous DPS App Builder app.

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v23 (September 17) Release Bug Fixes

Authoring

  • Installers are no longer flagged in Mac 10.8 via Gatekeeper.
  • The horizontal x-coordinates for object states are now correct relative to the source InDesign file when drop shadow is applied.

iOS Viewers

  • Tapping the hot zone on the first/last page of a horizontal swipe (flattened) article now navigates to the previous/next article.
  • Pullout tab scrollable frames now work more reliably, without requiring an additional "dummy pin" object.
  • Cross Fade with 'Hide Before Playing' selected now appears properly when first object state is displayed.
  • The library is no longer empty if two folios share product ID.
  • Two Finger swipe now navigates to the next article in a PDF folio even if PDF zooming is enabled in the viewer.
  • Newsstand background downloads start even if the user is in a temporary 3G/data state before establishing a WiFi connection.
  • When users tap the Subscription button repeatedly, additional subscription dialog boxes no longer appear after the first one is dismissed.
  • Incorrect translations for Dutch Library and Viewer icons on retina iPad have been corrected.
  • Links to assets inside the HTMLResources folder now work properly even if named with a diacritic character.
  • Tapping "Yes" to download a folio update while in folio view no longer displays an alert message.
  • Quickly flipping between pages in a PDF article no longer causes delays in page navigation.

Android Viewers

  • The "Failed to load the folio" error message no longer appears after tapping the "View" button in "Cover View" mode.
  • Non-entitled folios no longer disappear from library view after signing out.
  • When rotating the device while playing a video and then returning to folio view, the viewer no longer switches briefly to the previous orientation.
  • A line no longer appears over the Subscribe button on 1024x600 devices when in landscape mode.

Folio Producer Tools

  • If you're not signed in to the Folio Builder panel and you modify uploaded articles using the sidecar.xml file, articles were updated but an error message appeared. This problem has been resolved.
  • Adding a very large preview image to a folio no longer makes the panel appear to be frozen.
  • An error message now appears when uploading an overly large cover preview image in the Folio Producer Organizer.
  • You no longer get an infinite loading icon in the Folio Builder panel if you try to add an invalid jpg as a cover image.
  • The Folio Properties dialog box no longer allows any Cover Preview file size.
  • Folios containing large .mp4 files failed on upload with the [svr.VirusDetected] error message. This problem has been resolved.
  • The interface now indicates the TOC preview in the Folio Producer Editor.
  • The issue with a ".indd" document name causing the Folio Builder panel to be blank has been resolved.
  • Incorrect date format no longer appears in the publication date, cover date and HTML resources date.
  • Updating an article no longer turns on the "Protected" setting in Folio Producer Editor.
  • "The upload has failed" error message is now displayed correctly.
  • The error message about wrong cover preview image size now includes orientation requirements.
  • If you upload a custom TOC preview image larger than 70x70, a size warning appears.
  • The cover date setting is now disabled when a folio is being published.

Social Sharing

  • When playing a video in Internet Explorer 9, the "Video Error object" appears less frequently.
  • Scrollable frames with text now function correctly in a multi-state object.
  • Horizontal article navigation is now supported.
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v22 (August 27-29) Mid-Release Hot Fixes

  • DPS viewers now launch properly on Android 4.1 devices.
  • Folios now download properly when folios are updated.
  • Libraries in Android viewers no longer lose download status if app is force quit.
  • Viewers on Android and Amazon devices are now properly accepting large button assets for navigation toolbar.
  • The Sign In dialog box appears properly when the user taps "Sign In" after first launch on Kindle Fire.
  • Android viewers built in Viewer Builder no longer mistakenly include test HTML assets.
  • When building a v21 Android Viewer with v22 tools, "air" is no longer appended to the exported package name.
  • "Flattened" articles (articles set to Horizontal Scrolling Only) scroll properly even before the folio has downloaded completely.
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v22 (August 7) Release Bug Fixes

iOS Viewers

  • Swiping horizontally over a scrollable frame in a PDF folio now navigates to the next article.
  • Swiping when at the bottom of a scrollable frame now changes pages in PDF articles as well as PNG/JPG articles.
  • INDD to HTML anchor link now works properly with block structure in iOS Viewers.
  • Updating an article with "Horizontal Swipe Only" applied no longer causes overlays to shift from their original page and onto the first page of the article.
  • Issue resolved in which iOS viewers occasionally shut down on articles with multiple audio overlays.
  • iOS viewer no longer shuts down when tapping the Subscribe button multiple times on a slow connection.
  • Subscription tile appears properly after force quitting the viewer on iOS.

Android Viewers

  • Purchased single folios now auto-view when the auto-download has completed.
  • Web views now honor Javascript onAppear and onDisappear on Android.
  • Preview on Device no longer fails from a Mac to an Android device if an article in the folio has uncomposed extended characters in the name.
  • Android viewer no longer becomes unresponsive when an article stack has two object states with the same name.
  • MSOs at the bottom of smooth scrolling pages now perform better on Android.
  • Attempting to view a folio a second time now results in "Error Failed to Load the Folio" on Android.
  • Previously downloaded folios no longer need to be downloaded again after shutting down a multi-issue viewer application on Android.
  • Issue resolved in which Pan & Zoom overlay can lock up and prevent user from getting out of the state on Android.
  • Viewer applications launch properly on Nexus 7 devices. [Incorrect -- This fix broke with a late change]

Authoring and Folio Producer Tools

  • Links in a multicolumn text frame now work properly.
  • Newsstand Push notifications for Development apps are now supported.
  • Uploaded preview images render correctly in the web client without requiring the browser to be refreshed.
  • Folio Name, Publication Name, Folio Number, and Description trim whitespace on save.
  • Error no longer occurs during the issue download when the issue contains duplicate entries.
  • Articles preview images now load on scroll horizontally in Folio Editor.
  • Folio publish UI is now accessible after a job fails.
  • Failure to queue a publishing job no longer displays an unfriendly error message.
  • Deleting a folio from the Folio Builder panel no longer causes errors in web client state.
  • In Folio Producer, the status bar continues updating on update/publish requests in IE9.
  • Updating a folio after ticket expires no longer results in a dead-end error.
  • Folio Producer Organizer now gives the user a timeout/login dialog even though their ticket has expired.

Social Sharing

  • Bug fixed in which sharing links from tablet for pre-v22 shared folios displays the publication URL link instead of the shared article link.

Viewer Builder

  • Hotzone feature is now available to all the customers.
  • Custom URL Scheme now working in iOS viewer.
  • Several Omniture tracking issues have been resolved.
  • Offline Banner assets are now configured correctly for viewers with entitlement.
  • Entitlement details on Android no longer get cleared when editing a viewer.
  • Optional Create Account URL is no longer considered mandatory by the server.
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v21 Mid-Release (late June) Hot Fixes

  • The Entitlement Service generated an alert when a folio was not found. This issue was updated to handle this case gracefully and update the logging appropriately.
  • Ability to hide the title bar in custom toolbar web view (for Enterprise publishers).
  • Added support for direct entitlement API v2.
  • Preflight on a new Publish still has issues that need to be addressed.
  • Some articles display error messages as content after updating from previous version.
  • iPhone Remote Banner Page URL value is now being set properly.
  • Custom iPhone library toolbar icons are now appearing properly on the iPhone.
  • Can now enable Hotzones for v20 viewers in v21 Viewer Builder.
  • Sign in and other library dialog boxes are now appearing as designed in Android v21 viewers.
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v21 (June 20) Release Bug Fixes

DPS Authoring

  • Using a trailing slash (/) in a Web Content Overlay URL no longer causes folio preview to fail.
  • Bug fixed in which the Audio and Video delay value was mistakenly set to 0 unless the Overlay panel was open.

iOS Viewers

  • Auto playing overlays in scrollable content that are nested in other scrollable content now start at the correct time.
  • HTML articles now stop in the correct position in Browse view
  • The entitlement web banner now resizes correctly when rotating the device and size is no longer specified in percentage.
  • White page no longer appears when rotating to an alternate layout in a PDF article.
  • A crash bug around resolving subscription receipts from iTunes was fixed.
  • The title in the upper bar of a custom web slot is now centered.
  • Javascript onAppear / onDisappear events are now honored when navigating to a page or away from a page, respectively.
  • Issue resolved in which the folio status appears as "Issue is Unavailable" if a folio is marked "Public/Retail" then the iTunes product ID "Cleared for Sale" status is changed from "Yes" to "No" and back to "Yes".
  • Application crash when switching to Library from the custom store is resolved.
  • Subscriptions are properly honored if the subscription product ID is removed in an updated version of the viewer.

Android Viewers

  • The first time a navto hyperlink is tapped that goes to a specified page in another article, it went to the top of the article instead. This issue has been resolved.
  • Issue resolved in which the "Sign In" button does not appear in Entitlement viewers that do not have "Send App ID and Version" selected in Viewer Builder.
  • White rectangle no longer displays below subscription tile on Kindle Fire.

Folio Producer tools

  • Analytics connection/query errors improvements.
  • Folio Builder Panel performance improvements.
  • Folios on acrobat.com containing no articles are available for download and they result in an error.
  • Creating articles with certain unicode characters in the article name now imports properly.
  • "Cannot authenticate" message no longer appears when the Publish Requests view is idle.
  • When Right Edge Binding is selected, the scroll bar and the thumbnail now work correctly.
  • "Preview On" now appears for iPad/iPhone devices when sideloading.
  • The iPad viewer no longer displays portrait view when None is selected for layout.
  • Users who attempt to preview a v19 article with Ad selected in a v20 panel no longer get an error message on first view.
  • Folio Builder Panel progress bar no longer displays 'uploading' when deleting.
  • Publication Name UI appearance improved in Folio Builder panel.
  • An empty Folio Preview panel should no longer appear when choosing File > Preview Folio.
  • Publish Folio text is no longer repeated in the dialog box.
  • Importing a Sidecar.xml for online Folios now honors the hideFromTOC setting.
  • Exporting and Publishing actions no longer create an error when the Dashboard times out.

Viewer Builder

  • Previews for Landscape and Portrait have been added for Android.
  • "Optional Remote Custom Dialog URL" field is no longer mandatory on the iPhone Subscription Details page.
  • iPhone Welcome screen is now correctly available only for Enterprise accounts.
  • When you add a custom store to a multi-folio viewer (without Entitlement), the Sign In button in the custom store (top left corner) no longer appears.
  • iOS Viewer now includes HD assets for several controls.

Social Sharing / Web Viewer

Issues with slideshows, buttons, videos, and HTML articles have been improved. [More details later]

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v20 (June 1) Mid-Release Bug Fixes

  • (Viewer Builder) When users subscribed or restored purchases, folios in subscription viewer apps were not showing as available without restarting app. When the app is rebuilt and resubmitted, the problem is fixed.
  • (Viewer Builder) You can now sign Android viewers with Keystores.
  • (Folio Producer tools) With v20, publishing, or updating a folio was no longer checking for orientation consistency. For example, if you mistakenly created a dual-orientation folio with only single-orientation articles, the folio was published with gray screens in the alternate layout. With this fix, preflighting will prevent mixed-orientation folios from being published.
  • (Folio Producer tools) Updating a single article was causing users to download the entire folio rather than just the changed article when updating the folio. This error has been addressed.
  • (Viewer) For WoodWing app conversions, the vertical scroll bar is currently hidden until activated.
  • (Viewer) Preview image corruption problems fixed.
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v20 (May 8) Mid-Release Bug Fixes

  • (Social Media) Folios with more than 195 articles are now enabled for social media. If you were experiencing this issue, update your folio, and the issue should be resolved.
  • (Viewer Builder) Hot zones are now enabled for Enterprise publishers.
  • (Adobe Content Viewer) Resolved issue with acrobat.com folios not appearing.
  • (Adobe Content Viewer) Shared and unpublished documents are now appearing properly in the Adobe Content Viewer.
  • (Viewer Builder) Restored ability to specify banner height in pixels. You can now specify the banner height in pixels or percentage of total height (up to a maximum of 37.5%).
  • (iPad Viewer) Fixed auto-launch issue.
  • (iPad Viewer) A retail folio in the iOS subscription range is now properly entitled after an app upgrade if the folio state prior to upgrade was Free, but the status changed to Retail.
  • (Authoring) Hyperlinks to items or app in the Apple app store are now working properly in v20.
  • (Folio Producer Tools) Existing articles in the Folio Builder panel need to be relinked after upgrade.
  • (Folio Producer Tools) The 'Hide from TOC' setting is now supported in sidecar.xml.
  • (Folio Producer Tools) Opening InDesign documents from the Folio Builder Panel works properly.
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v20 (May 2) Release Bug Fixes

iPad Viewer

  • Supported Edge animations are now fully displayed without delay in viewer.
  • The Cover, TOC, and Help nav bar buttons now work properly if users click them once, swipe to a different article, and click the same one again.
  • When rotating a multi-page PDF article after swiping, the experience is now smooth and no longer flashes a black screen.
  • Fixed bug in which swiping up and down in long PDF articles caused text to disappear.
  • In PDF folios, inline videos display properly when flipping a device from Portrait to Landscape.
  • Swipe gestures over a loading web view now stay in the same article rather than jumping to a new article.
  • HTML article load times in the iPad viewer are faster.
  • Video data metrics are no longer shown for articles that do not include videos.
  • The view no longer gets stuck between pages in a PDF article if the user swipes down to show a small portion of the previous page.
  • On an iPad 3, fixed bug about swiping past the first article of a high-resolution HTML article in browse mode.
  • Fixed folio crashing bug in v19 Adobe Content Viewer v19 that occurred when an MSO was authored to appear in both orientations but appeared only in one orientation.
  • Occasional initial rendering of web page no longer overlapping in in-app web view.
  • Certain websites no longer appear fragmented when first loaded in in-app browser.
  • Free folios no longer appear as retail after setting an iPad to a restore point from a different iPad.

Android/Desktop Viewers

  • Smooth scrolling articles now always scroll smoothly if swiping down then up quickly at the top or bottom of an article.
  • Nav bar no longer locks out when scrubber thumbnail of current page is viewed and not moved off page.
  • Tapping the device's back button while in full screen/in app webview works even when done multiple times.
  • Kindle Fire: Tapping the screen to display the video controls no longer causes the video to shift.
  • Auto play slideshow shows first button down state correctly when page comes into view.
  • It is no longer possible to get into a state where the user can navigate through a folio with the TOC active.
  • Nav bar buttons no longer missing at relaunch after forced shutdown.
  • Behavior of rotated text now the same as that of vertical text.
  • When swiping quickly, certain swipe gestures no longer appear to be ignored.

Viewer Authoring

  • iPad and Android Viewers honor the Slideshow Stop at Last Setting consistently with legacy or new slideshows after Sprint 18.
  • Scrollable frame contents are no longer scaled incorrectly if a scrollable frame positioned over the pasteboard is nested in a scrollable frame on the page.
  • An InDesign file with nested overlay created by the previous version of plug-in no longer causes "Invalid asset location" error.
  • (Mac-only, CS5/5.5): Check boxes work correctly when docking Overlay Creator panel with Button panel.
  • Overlay assets packaged on a Mac OS are automatically linked when the InDesign doc is opened on a Windows machine.
  • Button Go to Page, Go to First Page, and Go to Last Page Actions are now authored correctly.

Folio Producer Tools

  • Resolved issue with "Could not authenticate with the Distribution Service" errors after using the web client.
  • The two pods in the Dashboard that report a scheduled downtime no longer overlap each other.
  • Renaming an article during the upload portion of an Import no longer fails to retain the new name.
  • Download activation error no longer mistakenly appears on successful activation.
  • You're no longer prevented from deleting a published folio via the web client in certain situations.
  • Push notification failures no longer cause folio updates to fail.
  • Folio publishing no longer hangs when the folio has no articles.
  • Adding a layout to an existing article in the Folio Builder panel no longer automatically creates an alternate layout instead of overwriting the existing one.
  • Update a published folio fails when new articles are added.
  • An "unknown error" no longer appears when an invalid authentication token is used while publishing.
  • OverlayResources folder is no longer dropped from folio file when overlays contain the following characters: > " * / | or ?
  • Entering an invalid character no longer causes either a second error dialog to appear after the first or deletes data.
  • Compression of images for the cover previews has improved.
  • Improved support for creating articles and documents with special characters such as < and \.
  • An error message in the Folio Builder panel no longer appears when you close the panel while uploading articles.
  • Fixed issue in which placing several images on the screen clicking the "Preview" button could cause a crash.
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v19 (April 10) Mid-Release Bug Fixes

  • (Viewer) Per Apple's guidance, unique device identifier (UDID) usage has been replaced by universally unique identifier (UUID) in DPS Applications. For more information on how this change may impact you, please click http://download.macromedia.com/pub/developer/dps/UDID/UDID_Deprecation.pdf.
  • (Viewer Builder) Fix to viewer apps built since v19 in which data was reported but not displayed in the Analytics panel. This data is now being displayed properly.
  • (Viewer Builder) When creating viewer apps for Android, the 'air.' prefix is no longer added automatically to the Application ID when updating viewers. In previous viewers, the entitlement applicationID did not have the 'air.' prefix even though the application name was appended with an 'air.' prefix.
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v19 (March 23 2012) Mid-Release Bug Fixes

  • Content in a scrollable frame that is on a smooth scrolling article is now sized appropriately.
  • After the high-definition (2048x1536) rendition of the folio was downloaded in the library, the standard rendition sometimes appeared in the library. This issue has been resolved. Only the appropriate rendition appears in the iPad library.
  • High-definition app icons are now used on the iPad 3.
  • The Adobe Content Viewer now uses high-definition app icons and splash screens.
  • On Android devices, folios to which customers are entitled are no longer rejected when the app is sent to the background.
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v19 (March 12 2012) Bug Fixes

General Authoring Bug Fixes

  • When InDesign files with overlays are added as an article, they are no longer in unsaved state.
  • Resume, Stop All or Play from Navigation Point option for sound/video actions no longer triggers "Invalid parameter" error.
  • Slideshows with Go to State buttons within the states now bundle correctly as a slideshow. A button outside the MSO for auto play, swipe, or tap is no longer required.
  • Crash no longer occurs when creating an article if each orientation has a different MSO name/button and there's a nested overlay: video, audio, or button.
  • You no longer get a blank slide or missing slide if MSO name matches between layouts but a number of states are different.
  • Button on a master page behavior improved.
  • Scrollable frames or buttons inside MSO don't appear if you download from ADC where state names include certain characters isolated to colon characters, perhaps others.
  • Preview from Overlay Creator panel on Mac OS no longer triggers "Failed to load the folio" error if there's a new button or modified action.
  • A warning now appears if the controller files path is valid but does not contain any controller files.
  • MSOs in Portrait and Landscape incorrectly linked
  • Crash behavior addressed when targeting PDF image format in InDesign CS5.5.
  • Play Full Screen checkbox is now enabled.
  • Nested video/audio in the MSO now stops playing after rotation when the MSO id is the same but the video/audio asset is different.
  • Double-tap to reset slideshow no longer crossfades.

iOS Viewer Authoring Bug Fixes

  • Tapping legacy slideshow with tap=off and swipe=on now toggles the navigation bars.
  • Auto play with multiple MSOs behaves properly.
  • There's a delay before second slide appears if there's a crossfade value is applied.
  • Nested Overlay: Content of MSO no longer disappears when the state content is Pan only overlay.
  • Slideshows in an MSO state set to Stop At Last Image behave properly.
  • Rotation no longer stops playing a slideshow.
  • When hide before playing=on and play in reverse=on, the slideshow behaves properly, no longer starting from the first slide and playing in reverse.
  • If a button targeting an MSO is in a scrollable frame but isn't visible in InDesign, it no longer is invisible in the viewer when scrolled into view.
  • Viewer crash while viewing an updated folio no longer occurs.
  • Go to state buttons play regardless of interval and crossfade value associated with MSO.
  • Buttons with multiple sequential actions now execute all actions before responding to the next tap.
  • The "stop" action now works for MSO.
  • Audio stop action now stops only the targeted audio clip.
  • Crash problem fixed when dragging scrubber on HTML stack.
  • Swipe now changes the MSO state inside scrollable frame.
  • Certain websites (e.g. http://www.interpv.net) now appear in in-app web view.
  • Custom viewer as well as free Adobe Content Viewer no longer crash while rotating device on dual-orientation folios that contain flattened PDF articles.
  • Viewer no longer crashes if WIFI connection is dropped.

Authoring for Desktop and Android Viewer Bug Fixes

  • Image pans are now scaled properly when zooming.
  • Fixed bug in which a slideshow displayed a black screen after rotation if it was hidden with auto play off.
  • Preview on Device (Windows) now works properly if folios containing article names with double-byte or upper-ASCII characters.
  • Slideshow now behaves properly if you tap it before it auto starts.
  • Tapping on scrollable frame inside MSO with tap enabled will play MSO instead of invoking HUD.
  • After panning on two horizontal scrollable content pan only overlays in the same stack, you get stuck between stacks
  • Close button works in full screen video even if the video dimensions match the document size.
  • MSO no longer stops playing or plays in random order if you open the same folio without quitting the desktop previewer.
  • Button works even if an overlay exists on the top of MSO.
  • Trying to download restored purchases no longer mistakenly results in "Could not verify this purchase" error.
  • Unentitled issues removed from library when user signs out of Adobe Content Viewer for the Android.

Viewer Builder Bug Fixes

  • Newsstand push notification no longer fails when viewer is updated.
  • Free subscription Newsstand viewer crash issue fixed.
  • Minor subscription tile error fixed.
  • Underscore characters (_) are now allowed in Integrator ID field.

DPS Dashboard Bug Fixes

  • If activation of downloads pack fails, a more meaningful error message appears.
  • A bug with the Submit button on the activate downloads page was fixed so that it can be clicked only once.

Folio Builder / Folio Producer Bug Fixes

  • Scrollable frames and buttons now appear properly when uploaded through acrobat.com without requiring the workaround of renaming objects in the Layers panel.
  • Cover images are compressed if necessary when the folio is published, resulting in better performance and smaller file size.
  • The Publish dialog box accepts Product IDs if valid characters (alphanumeric characters, underscores, and periods) are used.
  • Offline folios show articles properly in the Folio Builder panel.
  • A progress bar now appears with File > Folio Preview.
  • When relinking an article, an error message now appears if the path is invalid.
  • The Folio Builder panel has improved behavior with tooltips and refresh.
  • When folios are filtered in the Folio Builder panel, you can create folios which are hidden from view.
  • Binding direction enabled for offline (local) folios.
  • Uploading an article should no longer indicate that saved open source documents need to be saved again.
  • In Asian-language versions, the user name now displays correctly in the Share dialog box.
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January 31, 2012 Hot Fixes

The January 31 changes affect the iOS viewers that are created in Viewer Builder. The following changes affect both the Adobe Content Viewer and any custom viewer created with the updated Viewer Builder.

  • Fixed download errors that caused unwarranted error messages: "Cannot Start the download because the file is missing or invalid" and "Cannot Install Item. Please restart the app and download your purchase again."
  • Auto Play now works for multiple MSOs on a page.
  • The MSO Cross-Fade value is now included as part of the duration instead of being added to the duration value.
  • Slideshows set to "Stop at Last Image" now properly stop at the last image.
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January 26, 2012 Web Client Hot Fixes

The January 26 changes require an update to the Folio Builder panel to remain in sync with the web client changes.

  • Fixed an issue in which folios couldn't be larger than 1200 pixels. New limit is 2400 pixels for now.
  • Improvement in sending push notification requests.
  • Improved background downloading by adding support for clientVersion parameter.
  • Fixed problem related to Amazon SQS that caused some folio downloads to exit when server couldn't be reached.
  • Error message now appears when APNS certificate is expired.
  • Added logging support for upload errors to assist in troubleshooting.
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v18 (January 2012) Bug Fixes

This section lists the most relevant bug fixes for release 18 (January 2012).

Dashboard and Folio Producer bug fixes

  • Folio Producer bug fixes include manual push notifications and image cover resizing (large cover images are now compressed, resulting in improved viewer performance).
  • The Dashboard login is faster for users with a large numbers of delegates.
  • With the Account Administration tool, delegate users without any roles no longer have access to the same Dashboard features as the application accounts.
  • The Analytics client handles Chinese chars correctly.

Folio Builder panel fixes

  • Japanese chars supported in file path
  • Can now relink articles to source documents
  • Fixed unresponsive behavior on upload; added progress bar
  • Enable bracket chars ('<', '>') in metadata fields
  • Upload works when article is hosted on network drive

iOS Viewer

  • Fixed frequent crash while downloading content. Crash occurred when an article was being rendered as part of progressive download and an external http request was being made (e.g. a twitter feed).
  • Protect cover images from OS cleanup. Cover images are routinely deleted by the OS, causing a bad user experience when launching the viewer after some time between launches.
  • Library previews for folios the user did not download would occasionally be cleaned by the OS. Upon launch users would see gray frames in the library while the assets were being fetched.
  • The Library can no longer get into a state where the "Update Library" does not finish, resulting in new content not being discovered until the app is shut down and relaunched.
  • Fixed race condition where Library update got stuck. The workaround was to force quit the application.
  • Tap no longer toggles displays navigation bars on image sequence with disabled tap.
  • For Newsstand apps, prevented a "not found" response from causing app to crash.
  • In rare cases, a background download being initiated before a folio is created caused the app to crash the next time it is launched. Customers on DPS push will not encounter this because the push does not trigger until the uber bundle creation is finished.
  • Several push notification issues addressed.
  • Several HTML display issues addressed.

Android Viewer

  • If a slideshow has auto play with a delay and you tap a go to state button during the delay, it now prevents auto starting.
  • Tapping a slideshow while it is in the middle of a crossfade now pauses it.
  • Fixed issues in which navto hyperlinks in scrollable content stop working and toggle the navigation bars.
  • Smooth scrolling on Amazon (Android) has smoother scrolling and improved inertia control.
  • Android 2.2: File paths derived from MagazineID can contain unsafe special characters (This can cause references to files to fail; e.g. a video won't be accessible because of the file path).
  • Swiping up or down when navigating to or away from a smooth scrolling stack causes the stack to stop in between stacks if the stack is still scrolling vertically.
  • Fixed several situations that caused a gray screen, such as when viewing a single-orientation folio.
  • Tapping an image sequence or slideshow with disabled tap no longer toggles navigation bars if the overlay located on the top of an inline video.
  • Folios with special characters (*:) in the Publication name can now be download.
  • Buy button should start download once purchase is successful.
  • Fixed intermittent failure when resuming extraction from Force quit or Shutting down the device.

DPS authoring (requires v18 Folio Producer tools)

  • If a user has two or more scrollable content overlays in a stack, and if they both have the same custom name, only one used to appear in the folio. Fixed.
  • An asset path is no longer blank when Windows document is opened on Mac OS.
  • Warning icon now appears for asset path that contains High-ASCII character when Mac documents are opened on Windows.
  • The less than symbol (<) no longer causes problems in folio/article metadata fields (Text following the less than symbol is removed in the Magazine title, Kicker, and Description fields. Text completely disappears in the Title and Byline fields.)
  • MAC only: With multiple web content overlays, trailing forward slashes no longer cause "invalid asset location" error.
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Previous release bug fixes

 We started this tech note with v18.

 

Keywords: cpsid_92868

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