Support for Mac OS X 10.8 Mountain Lion

When is Apple releasing Mountain Lion?

Apple plans to release Mountain Lion in Summer 2012. (Strong rumors point to a release in the last week of July.)

Are there any issues with Adobe Connect on Mountain Lion?

The stand-alone installer for the Adobe Connect Add-in cannot be downloaded on Mountain Lion. This issue only applies to direct downloads of the Adobe Connect Add-in and not the lightning installer.

Why is the download failing?

In Mountain Lion, the default security level has been increased to allow for download of applications from the Mac App Store and identified developers only. Previous versions of Mac OS X could download applications from anywhere.

Is there a workaround?

Change the setting to “Anywhere” before downloading the Add-in Installer, which is found under the "Security & Privacy System Preferences" panel.

How is Adobe fixing this issue?

Adobe is updating the Add-in Installer with an Apple-approved certificate so that Mac OS X recognizes it as an identified developer.

When does Adobe plan to have this fix available?

Adobe expects to fix this issue by late July, which is around the same time as the expected Mountain Lion release date.

Is there any issue with the lightning download of the Add-in?

There is no issue with the lightning download of the Add-in on Mac OS X 10.8.

 

 

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