Know about the latest offering in Adobe Connect. The article summarize the new features and enhancements.

Adobe Connect is a web conferencing solution for web meetings, e-learning, and webinars. It powers mission critical web conferencing solutions end-to-end, on virtually any device, hence boosting productivity within the organizations. The latest release of Adobe Connect provides new user groups and bug fixes across different areas of the product. Below is a summary of the new features.

What's New in Adobe Connect 9.6

HD support in Video pod

Meeting attendees can share and consume HD (720p) live video feed on desktop and mobile devices. If your Adobe Connect account permits, Hosts can set the video quality at 720p in the Meeting Preferences. Adobe Connect 9.6 onwards, H264 video codec is supported by default instead of VP6.

Note: This is in final stages and will be made available soon.

Breakout room enhancements

The Presenter Only Area remain open when starting a Breakout session. This allows the Hosts to retain the pods available in the POA during the Breakout session. When the attendees are in breakout rooms, the Hosts can continue to work with the pods they opened in POA.

Engagement Dashboard in Meetings

Hosts and Presenters can use the Engagement Dashboard to view participants’ attention and interactivity levels in a session. Now the Dashboard is available for Meetings without the need for Events or Training modules.

Install the latest Help

An archive of the how-to help articles is now hosted at Administrators can download and update the local help files so their users get the latest help content.

Java 8 support

Adobe Connect 9.6 now supports Java 8 to continue to provide a secure experience to its customers. Java 7 is no longer supported and further security patches will not be available.

What's New in Adobe Connect 9.5

What's new and changed?

Adobe Connect 9.5 comes out with a new, refreshing logo that replaces the existing logo. It is the first thing you notice when logging in to Adobe Connect.

New logo of Adobe Connect
New logo of Adobe Connect

Meeting-related enhancements

Offline recordings in MP4 format

Adobe Connect 9.5 onwards, the conversion to MP4 format happens directly on the user's machine and there is no server-side queuing. You can control the quality and the size of the final output file using the available settings.

Options to convert a recording to offline MP4 format.
Options to convert a recording to offline MP4 format.

The actual resolution of the output MP4 file depends on the screen size and the supported resolution of the machine used to create the offline recording.

See Record and play back Adobe Connect meetings for more information.

Smarter Video pod

The Filmstrip mode is enhanced to ensure a better webcam video experience inside Adobe Connect. Filmstrip mode is especially useful when many users share their feed and the active speaker is in the focus. Adobe Connect 9.5 onwards, the Video Pod better recognizes the visible feeds and automatically pauses the feeds not visible to a user. This change translates in to lesser bandwidth and processing power requirements improving the overall quality of the meeting experience. When the user shuffles the feeds and brings in view the previously hidden and paused streams, Adobe Connect 9.5 automatically starts playing the now visible feeds.

New meeting connection status icon

The meeting connection status icon, found in the upper-right corner of a meeting room is redesigned () to indicate the quality of the available network connection. It depicts the meeting room connectivity status.

See Adobe Connect meeting room basics for more information.

Virtual Classroom-related enhancements

Support for Adobe’s HTML5 content

Virtual Classroom users can now share the HTML content created using Adobe Captivate and Adobe Presenter as long as they use the add-in. The user experience to share content remains at par with other content types in the Share Pod, as this content type supports syncing, quizzes, and recording, and the supported reporting capabilities.

A few requirements to use this functionality are:

  • Adobe Connect 9.5 supports the HTML content published via Adobe Captivate 9 or later and Adobe Presenter 11 or later.
  • The HTML content is supported only in Virtual Classrooms.
  • The Presenter sharing HTML content in a VC and the attendees consuming HTML content in a VC must install the Adobe Connect add-in only once.

To use HTML content in a VC, all attendees are required to upgrade to the latest add-in. Adobe Connect prompts users to download the add-in when HTML content is shared.

Notifier to Hosts and Presenters when sharing HTML content in a VC
Notifier to Hosts and Presenters when sharing HTML content in a VC


To avoid a prompt in the middle of a VC session, pre-install the new add-in.

The Adobe Connect notifier prompts the Host or the Presenter sharing HTML content, to check if all users in the classroom are ready to view the shared HTML content. Users who cannot view the shared HTML content are marked in the Attendee Pod with  icon against their name. The components required to display the shared HTML content automatically downloads. Participants are able to view the shared HTML content in some time. The automatic download of the required components is a one-time activity that happens without any intervention required by the user. Similarly, Adobe Connect automatically downloads the required components when a user attempts to view, for the first time, a VC recording with HTML content shared in it.

The Virtual Classroom email notification now includes instructions and the add-in download link for attendees to prepare for the session in advance. You can modify these email notifications and the instructions as required.

See About Adobe Connect courses and curricula for training for more information.

Reporting-related enhancements

Adobe Connect 9.5 offers two new reports that allow Administrators to understand the usage of their Adobe Connect accounts. These reports are part of the System Usage reports in the Reports tab. You can download either report in CSV format for further analysis.

The Meeting Sessions Usage report provides a summary of Meeting, Seminar, or Virtual Classroom sessions that happened over a user-defined period and provides start and end time, duration, session type, total and peak participants, and so on.

The Meeting Usage report provides a summary of meeting activity over a period. For each date, it provides Peak Concurrent Meeting users and Total User Minutes.

See Generate usage reports in Adobe Connect Central for more information.

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