The default Flash Plug-in settings, since Google Chrome browser version 21 (Windows) and version 23 (Mac OS), prevent the Adobe Connect Add-In from launching. Chrome browser previously shipped with only the NPAPI Flash plug-in, which is compatible with the Add-in. However, Chrome version 21 (Windows) and Chrome 23 (Mac OS) has a new PPAPI (Pepper) Flash plug-in, which is the default. The PPAPI Flash plug-in is not compatible with the Add-in. On Windows, Chrome stopped including the NPAPI Flash plug-in since version 22.
You can attend Adobe Connect Meetings without the Add-in. However, the Add-in is required for functionality like screen sharing and making offline recordings. While Adobe works on a solution, use the workaround below or use a different supported browser for your Adobe Connect Meetings if Add-in–specific functionality is required.