Find support related information, answers, troubleshooting instructions, tips and best practices, and contact information to reach the official Adobe Connect Support team.
How to & best practice
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In-meeting issues
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Account administration
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Recordings
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Help with training, events, seminars
- Concurrent Leaner license updates in Connect 9.3.
- Why are my Seminars in standby mode in Connect 9.1?
- Create and edit event templates Video Tutorial: Click Here
- Create an event template for 2 speakers Video Tutorial: Click Here
- Attendees can't access courses
- Run seminars for 600 or more attendees
- Issues with reports
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Signing in and my account
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Note:
Opening cases through the online Support portal has been decommissioned. Please use Chat or Phone to open new cases.
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