In Adobe Acrobat or Acrobat Reader, choose Edit > Preferences.
Last updated on
Jun 25, 2021
Error 10:10 is displayed while trying to view PDF in Internet Explorer using Adobe Acrobat or Acrobat Reader plug-in
While viewing a PDF in Internet Explorer using Adobe Acrobat or Acrobat Reader plug-in, the following error message is displayed: "There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again. (10:10)".
Workaround: Enable the protected mode in Adobe Acrobat or Acrobat Reader
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In the Categories list on the left, select Security (Enhanced).
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In the Sandbox Protections section, select Enable Protected Mode At Startup, and then click OK.
