Adobe ColdFusion customers who do not meet the system requirements for the current version, can purchase a current version of that product, but install an earlier version.
- If you already have the media and serial numbers for the earlier version, then you can continue to use your existing media and serial numbers. You can, however, downgrade to one version back.
- You can only use the backward license to the same language as the license purchased.
- Support for previous versions is not available (ColdFusion 10 and below).
- The serial numbers of the previous versions are not tracked in the Adobe Licensing Website (LWS). Make a note of the serial number of the previous version.
- Only licenses bought under Adobe Volume Licensing are eligible for a backward license.
You can request installation media for a previous version and serial number/license key as part of Adobe Volume Licensing (AVL)
If you are downgrading to the previous version (one version back, such as ColdFusion (2016 release) to ColdFusion 11), and require media or serial key, reach out to Adobe ColdFusion Support.