Troubleshooting & help

Common issues

When I click Contact Us, I’m not able to sign in or my product isn't listed. How do I contact support?

If Adobe ColdFusion is owned by your company or organization, you won’t see it listed under your Adobe ID. Chat with Adobe Customer Care.

Download & install

How do I install ColdFusion?

Get help installing ColdFusion. Download the product from the ColdFusion Downloads page.

Why won't ColdFusion install?

Can I download a trial copy of ColdFusion?

Yes. You can download a 30-day free trial of ColdFusion. You need to sign in with an Adobe ID and password to download a trial. For help, see Download and install non-Creative Cloud trial apps.

How do I install ColdFusion Express?

ColdFusion Express is a new deployment option for ColdFusion (2018 release). It allows you to quickly set up a development instance of ColdFusion without running a full installer. See Installing ColdFusion Express.

My trial is expiring soon. How do I convert it?

At the end of the 30-day trial period, the Trial edition of ColdFusion automatically becomes the Developer edition, a free, full-featured server for development use only. If you want to build and deploy applications, purchase either ColdFusion Standard or Enterprise edition. Learn more about the different editions of ColdFusion and purchasing options.

Getting started

Where can I find basic troubleshooting information?

Learn some basic troubleshooting tests to help you resolve issues.

How do I use ColdFusion Administrator?

Learn how to use the ColdFusion Administrator to adjust settings and services, change passwords, and other administrative tasks.

How do I set up debugging?

How do I set up data sources?

Get information on data source management.

Developing applications

Where can I find information on developing applications?

What is ColdFusion Builder?

ColdFusion Builder is an IDE that lets you develop and deploy mobile applications. Learn more in this ColdFusion Builder FAQ.

Where can I get information on using ColdFusion Builder?

Where can I find information on developing mobile apps?

How do I enable RESTful web services?


Where can I find CFML documentation?

Get help with CFML tags, functions, reserved variables, and more in the CFML user guide. You can also find information in this CFML programming language guide.

What tags and functions are available in CFML?

Get a complete list of CFML tags and functions.

I need information on serializeJSON and deserializeJSON.

Get information about the parameters and usage of the serializeJSON and deserializeJSON functions.

I need information on using an array.


Where can I find the latest updates?

Find the latest updates to ColdFusion (2016 release), along with information on what each update includes and the release date. For other updates, see the ColdFusion Updates page.

What is the difference between ColdFusion (2018 release) and previous versions?

Where can I find help on previous versions of ColdFusion?

How do I uninstall an update?

Learn how to uninstall the latest update if you run into problems.