How to generate crash dumps on a Windows machine

  1. Adobe XD User Guide
  2. Introduction
    1. What's new in Adobe XD
    2. Common questions
    3. Design, prototype, and share with Adobe XD
    4. System requirements
      1. Hardware and software requirements
      2. Adobe XD, Big Sur, and Apple silicon | macOS 11
    5. Workspace basics
    6. Change app language in Adobe XD
    7. Access UI design kits
    8. Accessibility in Adobe XD
    9. Keyboard shortcuts
    10. Tips and tricks
    11. Changes to XD Starter Plan
  3. Design
    1. Artboards, guides, and layers
      1. Get started with artboards
      2. Use guides and grids in XD
      3. Create scrollable artboards
      4. Work with layers
      5. Create scroll groups in XD
    2. Shapes, objects, and path
      1. Select, resize, and rotate objects
      2. Move, align, distribute, and arrange objects
      3. Group, lock, duplicate, copy, and flip objects
      4. Set stroke, fill, and drop shadow for objects
      5. Create repeating elements
      6. Create perspective designs with 3D transforms
      7. Edit objects using Boolean operations
    3. Text and fonts
      1. Work with drawing and text tools
      2. Fonts in Adobe XD
    4. Components and states
      1. Work with components
      2. Work with nested components in Adobe XD
      3. Add multiple states to components
    5. Masking and effects
      1. Create a mask with shapes
      2. Work with blur effects in XD
      3. Create and modify gradients
      4. Apply blend effects
    6. Layout
      1. Responsive resize and constraints
      2. Set fixed padding for components and groups
      3. Create dynamic designs with stacks
    7. Videos and Lotties
      1. Work with videos in XD
      2. Work with Lottie animations in XD
  4. Prototype
    1. Create interactive prototypes
    2. Animate prototypes
    3. Object properties supported for auto-animate
    4. Create prototypes with keyboard and gamepad
    5. Create prototypes using voice commands and playback
    6. Create timed transitions
    7. Add overlays
    8. Design voice prototypes
    9. Create anchor links in Adobe XD
    10. Preview designs and prototypes
    11. Create prototypes with videos in XD
  5. Share and export
    1. Share selected artboards
    2. Share designs and prototypes
    3. Work with prototypes in XD
    4. Coedit documents shared with you
    5. Create shareable links
    6. Review prototypes
    7. Work with design specs
    8. Share design specs
    9. Inspect design specs
    10. Navigate design specs
    11. Review and comment design specs
    12. Export design assets
    13. Export and download assets from design specs
  6. Design systems
    1. Design systems with Creative Cloud Libraries
    2. Work with document assets in Adobe XD
    3. Work with Creative Cloud Libraries in Adobe XD
    4. Migrate from linked assets to Creative Cloud Libraries
    5. Work with design tokens 
    6. Use assets from Creative Cloud Libraries
  7. Cloud documents
    1. Cloud documents in Adobe XD
    2. Collaborate and coedit designs
  8. Integrations and plugins
    1. Work with external assets
    2. Work with design assets from Photoshop
    3. Copy and paste assets from Photoshop
    4. Import or open Photoshop designs
    5. Work with Illustrator assets in Adobe XD
    6. Open or import Illustrator designs
    7. Copy vectors from Illustrator to XD
    8. Plugins for Adobe XD
    9. Create and manage plugins
    10. Jira integration for XD
    11. Slack plugin for XD
    12. Zoom plug-in for XD
    13. Share prototype from XD to Behance
  9. XD for iOS and Android
    1. Preview on mobile devices
    2. Adobe XD on mobile FAQ
  10. Troubleshooting
    1. Known and fixed issues
      1. Known issues
      2. Fixed issues
    2. Installation and updates
      1. XD appears as not compatible on Windows
      2. Error code 191
      3. Error code 183
      4. Issues installing XD plugins
      5.  Prompt to uninstall and reinstall XD on Windows 10
      6. Issues with preferences migration
    3. Launch and crash
      1.  XD crashes when launched on Windows 10
      2.  XD quits when you sign out of Creative Cloud
      3. Issue with subscription status on Windows
      4. Blocked-app warning when launching  XD on Windows
      5. Crash dump generation on Windows
      6. Crash log collection and sharing
    4. Cloud documents
      1. Issues with XD cloud documents
    5. Prototype, publish, and review
      1. Unable to record prototype interactions on macOS Catalina
      2. Issues with publish workflows
      3. Published  links do not appear in browsers
      4. Prototypes do not render correctly in browsers
      5. Commenting panel suddenly showing up on shared links
      6. Unable to publish libraries
    6. Import, export, and working with other apps
      1. Import and export in XD
      2. Photoshop files in XD
      3. Illustrator files in XD
      4. Export to After Effects from XD
      5. Sketch files in XD
      6. Third-party apps not visible in Export

This article explains how to generate crash dump files on a Windows machine.

Enable crash dumps

Crash dumps are not enabled by default on Windows. Enabling this feature requires administrator privileges. Below are the steps to enable crash dumps.

Note:

This information is derived from Microsoft web page. If any issues arise, contact Microsoft support.

  1. Open the Registry Editor.

    Follow the steps below to open the Registry Editor:

    1. Press Win + R  to open the Run command box.
    2. Type regedit in Run window and hit enter.
    3. Click Yes in User Control Window pop-up box.
  2. Back up the Windows Error Reporting key.

    Before making any changes to the Registry Editor, it is advised to back up the registry key you are going to edit. Below are the steps to take back up:

    1. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\.
    2. Right click the Windows Error Reporting key.
    3. Select Export and save the .reg file on desktop.

  3. Create LocalDumps key.

    Follow the steps below for the same:

    1. Navigate to the location HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting.
    2. Select the Windows Error Reporting key and create a new key named LocalDumps if it is not there already:

    1. Right-click Windows Error Reporting.

    2. Select New and then Key.

    3. Name the key as LocalDumps.

    Note:

    Ensure to back up the Windows Error Reporting key before creating the new key.

  4. Create registry values in the LocalDumps key.

    Select the LocalDump key and create three registry values as mentioned below:

    • DumpFolder Registry Value
    1. Right click in the blank area on the right side and select New Expandable String Value
    2. Name it as DumpFolder
    3. Double click it and enter %LOCALAPPDATA%\CrashDumps in the Value data field
    • DumpCount Registry Value
    1. Right click in the blank area on the right side and select NewDWORD (32-bit) value
    2. Name it as DumpCount
    3. Double click it and enter 10 in the Value data field
    • DumpType Registry Value
    1. Right click in the blank area on the right side and select New DWORD (32-bit) value
    2. Name it as DumpType
    3. Double click it and enter in the Value data field

Collect crash dumps

Once you have followed the steps mentioned in the Enable crash dumps section, reproduce the crash of the software and collect the related .dmp file with the software name %localAppdata%\Packages\Adobe.CC.XD_adky2gkssdxte\AC\Dumps.


To do so, you can go to Start > Run > %localAppdata%\Packages\Adobe.CC.XD_adky2gkssdxte\AC\Dumps.

Adobe logo

Sign in to your account