How administrators can configure the email notifications containing reports of an Adobe Connect account.

Set the time when monthly reports are sent

Adobe Connect sends a monthly email about the capacity of your account. By default, account capacity monthly reports are sent at 3:00 UTC. Add the parameters to the custom.ini file and set the desired values to send the email at a different time.

  1. Open the RootInstallationFolder\custom.ini file and add the following parameters to the file with the desired values: 

    THRESHOLD_MAIL_TIME_OF_DAY_HOURS The UTC hour when the monthly reports for capacity notifications are sent. This value must be an integer from 0 through 23. This parameter can be set only in the custom.ini file; it cannot be set in Adobe Connect Central. THRESHOLD_MAIL_TIME_OF_DAY_MINUTES The minute when the monthly reports for capacity notifications are sent. This value must be an integer from 0 through 59. This parameter can be set only in the custom.ini file; it cannot be set in Adobe Connect Central.

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     If either of the preceding parameters is not specified or is specified incorrectly, the email is sent at 3:00 (UTC). 

    The following are sample values added to the custom.ini file:
    THRESHOLD_MAIL_TIME_OF_DAY = 5
    THRESHOLD_MAIL_TIME_OF_MINUTES = 30 

  2. Do the following to restart Adobe Connect:

    1. Choose Start > Programs > Adobe Connect Server > Stop Adobe Connect Central Application Server. 

    2. Choose Start > Programs > Adobe Connect Server > Start Adobe Connect Central Application Server. 

Set capacity thresholds

Adobe Connect account administrators can set capacity thresholds in Adobe Connect Central. When the account exceeds these thresholds, a notification is sent. You can add parameters in the custom.ini file that set the default capacity thresholds in Adobe Connect Central.

For more information about configuring account notifications in Adobe Connect Central, see the “Administering Adobe Connect” chapter in Using Adobe Connect guide at http://www.adobe.com/go/learn_cnn9_usingweb_en.

  1. Open the RootInstallationFolder\custom.ini file and add any of the following parameters to the file with the desired values: 

    THRESHOLD_NUM_OF_MEMBERS The default threshold percentage for the Authors and Meeting Hosts quota. This value must be an integer from 10 through 100 and divisible by 10. If the value is not specified or is incorrectly specified, the value is 80.

    THRESHOLD_CONC_USERS_PER_MEETING The default threshold percentage for the Concurrent Users per Meeting quota. This value must be an integer from 10 through 100 and divisible by 10. If the value is not specified or is incorrectly specified, the value is 80.

    THRESHOLD_CONC_MEETING_USERS_PER_ACCOUNT The default threshold percentage for the Account-wide Meeting Attendees quota. This value must be an integer from 10 through 100 and divisible by 10. If the value is not specified or is incorrectly specified, the value is 80.

    THRESHOLD_CONC_TRAINING_USERS The default threshold percentage for the Concurrent Learners quota. This value must be an integer from 10 through 100 and divisible by 10. If the value is not specified or is incorrectly specified, the value is 80.

    The following are sample values added to the custom.ini file:

    THRESHOLD_NUM_OF_MEMBERS = 90
    THRESHOLD_CONC_USERS_PER_MEETING = 90
    THRESHOLD_CONC_MEETING_USERS_PER_ACCOUNT = 90
    THRESHOLD_CONC_TRAINING_USERS = 75

  2. Do the following to restart Adobe Connect:

    1. Choose Start > Programs > Adobe Connect Server > Stop Adobe Connect Central Application Server. 

    2. Choose Start > Programs > Adobe Connect Server > Start Adobe Connect Central Application Server. 

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