Can't open RoboHelp for Word | Microsoft Word 2010, 2007

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Robohelp

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Issue

RoboHelp for Word doesn't open with Microsoft Word 2010 or Microsoft Word 2007. 

Solution

  1. Delete the following RoboHelp for Word templates from /Appdata/Microsoft/Templates:

    • hlp2doc.dot
    • Hpj2doc.dot
    • hpj2docm.dot
    • RoboDocs.dot
    • RoboHP31.dot
    • RoboRt31.dot
    • RoboRtf..dot
    • robohelp.dot
  2. Restart RoboHelp for Word.

 Additional information

This issue occurs when you've upgraded either RoboHelp for Word or Microsoft Word and have old RoboHelp for Word templates installed.

Adobe, Inc.

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