Last updated on
May 16, 2021
Issue: Animate doesn't install on Mac OS
Animate 2014 doesn't install on Mac OS if the operating system language is set to Chinese (Simplified), Chinese (Traditional), or Korean.
Solution
- Open the Creative Cloud application.
- Click the button, and choose Preferences from the menu.
- In the Preferences dialog box, navigate to the Apps tab, and set the App Language to English (North America).
Note:
You could choose any of the supported languages except for Chinese (Simple), Chinese (Traditional), or Korean.
- Reinstall Animate 2014.