| Issue | Workarounds |
When working in Photoshop with a Microsoft Surface Pen or a Wacom device with pen/stylus, the following issues may occur:
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Workaround: Switching to a mouse resolves these issues in some cases. |
| Issue | Workarounds |
When you open an image from Lightroom Classic for editing in Photoshop (Edit In > Adobe Photoshop CC 2019), you face the following issues:
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Solution: This issue has been fixed in the January 2019 release of Photoshop (version 20.0.2). Workaround: To resolve this issue, do any one of the following:
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| Issue | Workaround |
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Open an RGB document in Photoshop. The tools will now work correctly on all documents for the rest of the session. Repeat this workaround when you launch Photoshop again. |
| Issue | Workaround |
| Lag and/or busy cursor displays while painting or cloning on macOS 10.14 Mojave. | Follow the instructions found here: Pen pressure does not work and busy cursor displays while painting Or, hide rulers while painting or cloning. To show or hide rulers, choose View > Rulers. |
For a list of known compatibility issues that you may encounter when running Photoshop CC on macOS 10.14 (Mojave), see Photoshop and Mojave | macOS 10.14.
| Issue | Workaround |
| Layer blend modes produce artifacts or incorrect color. | Solution: Install the Photoshop CC 2019 v20.0.1 update. Workaround: If that doesn't solve your issue, turn on the Legacy Compositing option in Performance preferences. Choose Edit > Preferences > Performance (Windows) or Photoshop > Preferences > Performance (macOS). Select Legacy Compositing. Quit and relaunch Photoshop. |
| Issue | Workaround |
| In the Preview panel of the Content-Aware Fill workspace, the sampling area is not fully drawn with some images. |
Solution: This issue has been fixed in the November 2018 release of Photoshop (version 20.0.1). Workaround: Turn on the Legacy Compositing option in Performance preferences. Choose Edit > Preferences > Performance (Windows) or Photoshop > Preferences > Performance (macOS). Select Legacy Compositing. Quit and relaunch Photoshop. |
| The sampling area is incorrect when you use the Sampling Brush Tool in Add mode to add to the sampling region and use the Lasso Tool in Add To Selection mode to add to the selection (fill area). | Solution: This issue has been fixed in the January 2019 release of Photoshop (version 20.0.2). Workaround: Use the Sampling Brush Tool to manually modify the sampling region to the desired areas. |
| Issue | Workaround |
| When you export (File > Export > Export As) in the SVG format, the Background layer does not appear in the output image. | Unlock or duplicate the Background layer and then export as SVG. |
| Issue | Workaround |
| (macOS 10.14 Mojave) After you use the Liquify filter on an image on specific Mac hardware/graphics cards, there are unexpected black pixels on the image. | Solution: This issue is solved in the macOS 10.14.1 update. Workaround: Turn off the GPU. Choose Photoshop > Preferences > Performance (macOS). Deselect Use Graphics Processor. Quit and relaunch Photoshop. |
For a list of known compatibility issues that you may encounter when running Photoshop CC on macOS 10.14 (Mojave), see Photoshop and Mojave | macOS 10.14.
| Issue | Workaround |
| While transforming a layer with the Maintain Aspect Ratio option turned off in the tool options bar, dragging any of the corner handles transforms proportionally. |
To transform non-proportionally, hold the Shift key while dragging the corner handles. |
| (Mac-only) Switching to another app during free transformation mode and coming back to Photoshop by clicking a part of the canvas, ends the transformation mode. Most of the menu items are dimmed. Editing of the document is not possible. | Click another app again and switch back to Photoshop. |
| Issue | Workaround |
| When using the Type Tool, the I-beam pointer and the text selection are not visible when typing in CMYK, Lab, Grayscale documents. |
To resolve this issue, do any one of the following:
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| Issue | Workaround |
| After applying any adjustment to an image from the Adjustments panel, clicking the View Previous State icon at the bottom of the panel or pressing \ key doesn't show the previous state. | Solution: This issue has been fixed in the November 2018 release of Photoshop CC (version 20.0.1). Workaround: Turn on the Legacy Compositing option in Performance preferences. Choose Edit > Preferences > Performance (Windows) or Photoshop > Preferences > Performance (macOS). Select Legacy Compositing. Quit and relaunch Photoshop. |
| Issue | Workaround |
| After upgrading from an earlier version to Photoshop CC 2019 (version 20.0), the app crashes when you open a file from the Home screen and select Filter > Render > Lighting FX. | Solution: This issue has been fixed in the November 2018 release of Photoshop CC (version 20.0.1). Workaround: Delete the preferences file Adobe Photoshop CC 2019 Prefs.psp at: (Windows) \Users\[user name]\AppData\Roaming\Adobe\Adobe Photoshop CC 2019\Adobe Photoshop CC 2019 Settings (Mac) Users/[user name]/Library/Preferences/Adobe Photoshop CC 2019 Settings |
| Issue | Workaround |
After upgrading from an earlier version to Photoshop CC 2019 (version 20.0), keyboard shortcuts migration duplicates F1 and Cmd+Z assignment. This issue occurs if you've previously changed the default assignment of F1 or Cmd+Z. The key performs one of the actions, switching depending on application context. |
Delete the extra assignment using the Keyboard Shortcuts editor. See Delete a set of shortcuts. |
| Issue | Workaround |
| (Windows-only) When running Photoshop on Microsoft Surface Book with NVIDIA GPU enabled, black boxes appear around floating user interface elements in Photoshop CC including the Search dialog, coachmarks, and history scrubber. | See Black areas appear around user interface elements | Microsoft Surface Book. |
| When you launch Photoshop, it freezes either at the splash screen displaying 'Loading Halide Bottlenecks...' or freezes/crashes during startup. | See Photoshop freezes at launch. |
When you access File > File Info for certain files in Photoshop, you observe one or more of the following issue symptoms:
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Solution: This issue has been fixed in the January 2019 release of Photoshop (version 20.0.2). For more information, see File Info dialog is slow to open, freezes, or cannot display raw metadata. |
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