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Basic Troubleshooting and FAQs

  1. ColdFusion User Guide
  2. Introduction to ColdFusion
    1. About Adobe ColdFusion
    2. Download Adobe ColdFusion
    3. What's new in ColdFusion (2021 release)
    4. ColdFusion (2021 release) Release Notes
    5. Deprecated Features
    6. REST enhancements in ColdFusion (2018 release)
    7. Server Auto-Lockdown
    8. Asynchronous programming
    9. Docker images for ColdFusion
  3. Adobe ColdFusion (2021 release)
    1. Install ColdFusion- Zip Installer
    2. Install ColdFusion- GUI Installer
    3. ColdFusion Licensing and Activation
    4. ColdFusion Package Manager
    5. CFSetup configuration tool
    6. SAML in ColdFusion
    7. ColdFusion and Amazon S3
    8. ColdFusion and DynamoDB
    9. ColdFusion and Amazon SQS
    10. ColdFusion and Amazon SNS
    11. ColdFusion and MongoDB
    12. ColdFusion and Azure Blob
    13. ColdFusion and Azure Service Bus
    14. New and updated language enancements
    15. Multi-cloud storage services
    16. Multi-cloud RDS databases
    17. ColdFusion and Azure Cosmos DB
  4. Install ColdFusion
    1. ColdFusion server profiles
    2. Prepare to install ColdFusion
    3. Install the server configuration
    4. Install the JEE configuration
    5. Install ColdFusion Express
    6. Install integrated technologies
    7. Configure your system
    8. Troubleshoot installation issues
    9. Install ColdFusion silently
    10. Install Adobe ColdFusion (2016 release) hotfix
    11. ColdFusion (2018 release) - Install JEE configuration
  5. Use ColdFusion
    1. Command Line Interface (CLI)
    2. External session storage
    3. Generate Swagger documents
    4. Language enhancements
    5. NTLM support
    6. New and changed functions/tags in Adobe ColdFusion (2016 release)
    7. PDF enhancements
    8. Security enhancements in ColdFusion (2016 release)
  6. Performance Monitoring Toolset
    1. Auto-discovery of ColdFusion nodes and clusters
    2. Code profiler in ColdFusion Performance Monitoring Toolset
    3. Configure ColdFusion Performance Monitoring Toolset settings
    4. Install ColdFusion Performance Monitoring Toolset
    5. Overview of ColdFusion Performance Monitoring Toolset
    6. View cluster and node metrics
    7. View data source metrics
    8. View external services
    9. View incoming services
    10. View list of sites and busy connections
    11. View topology of sites
    12. Datastore Health Monitoring
    13. Performance Monitoring Toolset Update 1
    14. Secure Performance Monitoring Toolset with HTTPS/SSL
    15. Performance Monitoring Toolset deployment guide
  7. Use ColdFusion Builder
    1. About ColdFusion Builder
    2. System requirements | ColdFusion Builder
    3. Install ColdFusion Builder
    4. Edit code in ColdFusion Builder
    5. Manage servers in ColdFusion Builder
    6. Manage projects in ColdFusion Builder
    7. What’s new in Adobe ColdFusion Builder (2018 release)
    8. Frequently Asked Questions (FAQ) | Adobe ColdFusion Builder (2018 release)
    9. Debug applications in ColdFusion Builder
    10. ColdFusion Builder workbench
    11. ColdFusion Builder extensions
    12. Debugging Perspective in ColdFusion Builder
    13. Build mobile applications using ColdFusion Builder
    14. Bundled ColdFusion Server
    15. Debug mobile applications in ColdFusion Builder
    16. Use extensions in ColdFusion Builder
  8. Coldfusion API Manager
    1. Overview of Adobe ColdFusion API Manager
    2. Features in ColdFusion API Manager
    3. Get started with ColdFusion API Manager
    4. Install ColdFusion API Manager
    5. Authentication types
    6. Create and publish APIs
    7. Administrator
    8. Subscriber
    9. Throttling and rate limiting
    10. Notifications
    11. Connectors
    12. Set up cluster support
    13. Integrate ColdFusion and API Manager
    14. Metrics and Logging in API Manager
    15. Generate Swagger documents
    16. Configure SSL
    17. Known issues in this release
    18. Policies in ColdFusion API Manager
    19. Create a Redis cluster
    20. Multitenancy in API Manager
    21. Docker images for ColdFusion API Manager
  9. Configure and administer ColdFusion
    1. Administer ColdFusion
    2. Use the ColdFusion administrator
    3. Data Source Management for ColdFusion
    4. Connect to web servers
    5. Deploy ColdFusion applications
    6. Administer ColdFusion security
    7. Basic Troubleshooting and FAQs
    8. Work with Server Manager
    9. Use multiple server instances
    10. WebSocket Enhancements (ColdFusion 11)
    11. Security Enhancements (ColdFusion 11)
    12. Work with Server Monitor
    13. ColdFusion Administrator API Reference
  10. CFML Reference
    1. Introduction to CFML Reference
      1. New functions in ColdFusion (2018 release)
      2. New and changed functions/tags in Adobe ColdFusion (2016 release)
      3. Script supported tags and functions
      4. New and changed tags/functions in ColdFusion 11
    2. Reserved words and variables
      1. Reserved words and variables
      2. Reserved words
      3. Scope-specific built-in variables
      4. Custom tag variables
      5. ColdFusion tag-specific variables
      6. CGI environment (CGI Scope) variables
    3. ColdFusion tags
      1. ColdFusion tags
      2. Tags in ColdFusion 10
      3. Tag summary
      4. Tags by function
      5. Tag changes since ColdFusion 5
      6. Tags a-b
      7. Tags c
      8. Tags d-e
      9. Tags f
      10. Tags g-h
      11. Tags i
      12. Tags j-l
      13. Tags m-o
      14. Tags p-q
      15. Tags r-s
      16. Tags t
      17. Tags u-z
    4. ColdFusion functions
      1. ColdFusion functions
      2. New functions in ColdFusion 10
      3. ColdFusion functions by category
      4. Function changes since ColdFusion 5
      5. Functions a-b
      6. Functions c-d
      7. Functions e-g
      8. Functions h-im
      9. Functions in-k
      10. Functions l
      11. Functions m-r
      12. Functions s
      13. Functions t-z
      14. BooleanFormat
    5. Ajax JavaScript functions
      1. Ajax JavaScript functions
      2. Function summary Ajax
      3. ColdFusion.Ajax.submitForm
      4. ColdFusion.Autosuggest.getAutosuggestObject
      5. ColdFusion.Layout.enableSourceBind
      6. ColdFusion.MessageBox.getMessageBoxObject
      7. ColdFusion.ProgressBar.getProgressBarObject
      8. ColdFusion.MessageBox.isMessageBoxDefined
      9. JavaScriptFunctionsinColdFusion9Update1
    6. ColdFusion ActionScript functions
      1. ColdFusion ActionScript functions
      2. CF.http
      3. CF.query
    7. ColdFusion mobile functions
      1. ColdFusion Mobile Functions
      2. Accelerometer Functions
      3. Camera Functions
      4. Connection Functions
      5. Contact Functions
      6. Event Functions
      7. File System Functions
      8. Geolocation Functions
      9. Media and Capture Functions
      10. Notification Functions
      11. Splash Screen Functions
      12. Storage Functions
    8. Application.cfc reference
      1. Application.CFC reference
      2. Application variables
      3. Method summary
      4. onAbort
      5. onApplicationEnd
      6. onApplicationStart
      7. onMissingTemplate
      8. onCFCRequest
      9. onError
      10. onRequestEnd
      11. onRequest
      12. onRequestStart
      13. onServerStart
      14. onSessionEnd
      15. onSessionStart
    9. Script functions implemented as CFCs
      1. Script Functions Implemented as CFCs
      2. Accessing the functions
      3. Function summary
      4. ftp
      5. http
      6. mail
      7. pdf
      8. query
      9. Script functions implemented as CFCs in ColdFusion 9 Update 1
      10. storedproc
    10. ColdFusion Flash Form style reference
      1. Styles valid for all controls
      2. Styles for cfform
      3. Styles for cfformgroup with horizontal or vertical type attributes
      4. Styles for box-style cfformgroup elements
      5. Styles for cfformgroup with accordion type attribute
      6. Styles for cfformgroup with tabnavigator type attribute
      7. Styles for cfformitem with hrule or vrule type attributes
      8. Styles for cfinput with radio, checkbox, button, image, or submit type attributes
      9. Styles for cftextarea tag and cfinput with text, password, or hidden type attributes
      10. Styles for cfselect with size attribute value of 1
      11. Styles for cfselect with size attribute value greater than 1
      12. Styles for cfcalendar tag and cfinput with dateField type attribute
      13. Styles for the cfgrid tag
      14. Styles for the cftree tag
      15. ColdFusion Flash Form Style Reference
    11. ColdFusion event gateway reference
      1. ColdFusion Event Gateway reference
      2. addEvent
      3. CFEvent
      4. CFEventclass
      5. Constructor
      6. Gateway development interfaces and classes
      7. getStatus
      8. setCFCPath
      9. setCFCMethod
      10. getOriginatorID
      11. getLogger
      12. getBuddyList
      13. getBuddyInfo
      14. IM gateway message sending commands
      15. IM Gateway GatewayHelper class methods
      16. onIncomingMessage
      17. onIMServerMessage
      18. onBuddyStatus
      19. onAddBuddyResponse
      20. onAddBuddyRequest
      21. IM Gateway CFC incoming message methods
      22. IM gateway methods and commands
      23. CFML CFEvent structure
      24. warn
      25. info
      26. setOriginatorID
      27. data command
      28. submit Multi command
      29. submit command
      30. setGatewayType
      31. setGatewayID
      32. setData
      33. setCFCListeners
      34. outgoingMessage
      35. getStatusTimeStamp
      36. numberOfMessagesReceived
      37. numberOfMessagesSent
      38. removeBuddy
      39. removeDeny
      40. removePermit
      41. setNickName
      42. setPermitMode
      43. setStatus
      44. SMS Gateway CFEvent structure and commands
      45. SMS Gateway incoming message CFEvent structure
      46. getStatusAsString
      47. getProtocolName
      48. getPermitMode
      49. getPermitList
      50. getNickName
      51. getName
      52. getDenyList
      53. getCustomAwayMessage
      54. getQueueSize
      55. getMaxQueueSize
      56. getHelper
      57. getGatewayType
      58. getGatewayServices
      59. getGatewayID_1
      60. getGatewayID
      61. getData
      62. getCFCTimeout
      63. setCFCTimeout
      64. getCFCPath
      65. getCFCMethod
      66. GatewayServices class
      67. Gateway interface
      68. GatewayHelper interface
      69. addPermit
      70. addDeny
      71. addBuddy
      72. error
      73. debug
      74. Logger class
      75. stop
      76. start
      77. CFML event gateway SendGatewayMessage data parameter
      78. restart
      79. fatal
      80. SMS gateway message sending commands
    12. ColdFusion C++ CFX Reference
      1. C++ class overview
      2. Deprecated class methods
      3. CCFXException class
      4. CCFXQuery class
      5. CCFXRequest class
      6. CCFXStringSet class
      7. ColdFusion C++ CFX Reference
    13. ColdFusion Java CFX reference
      1. ColdFusion Java CFX reference
      2. Class libraries overview
      3. Custom tag interface
      4. Query interface
      5. Request interface
      6. Response interface
      7. Debugging classes reference
    14. WDDX JavaScript Objects
      1. WDDX JavaScript objects
      2. JavaScript object overview
      3. WddxRecordset object
      4. WddxSerializer object
  11. Develop ColdFusion applications
    1. Introducing ColdFusion
      1. Introducing ColdFusion
      2. About ColdFusion
      3. About Internet applications and web application servers
      4. About JEE and the ColdFusion architecture
    2. Changes in ColdFusion
      1. Changes in ColdFusion
      2. Replacement of JRun with Tomcat
      3. Security enhancements
      4. ColdFusion WebSocket
      5. Enhanced Java integration
      6. ColdFusion ORM search for indexing and search
      7. Solr enhancements
      8. Scheduler enhancements
      9. Integration with Microsoft Exchange Server 2010
      10. RESTful Web Services in ColdFusion
      11. Lazy loading across client and server in ColdFusion
      12. Web service enhancements
      13. Displaying geolocation
      14. Client-side charting
      15. Caching enhancements
      16. Server update using ColdFusion Administrator
      17. Secure Profile for ColdFusion Administrator
    3. Introduction to application development
      1. Introduction to application development using ColdFusion
      2. Using the Developing ColdFusion Applications guide
      3. About Adobe ColdFusion documentation for Developers
    4. The CFML programming language
      1. The CFML programming language
      2. Elements of CFML
      3. ColdFusion variables
      4. Expressions and number signs
      5. Arrays and structures
      6. Extend ColdFusion pages with CFML scripting
      7. Regular expressions in functions
      8. ColdFusion language enhancements
      9. Built-in functions as first class citizen
      10. Data types- Developing guide
    5. Building blocks of ColdFusion applications
      1. Building blocks of ColdFusion applications
      2. Create ColdFusion elements
      3. Write and call user-defined functions
      4. Build and use ColdFusion Components
      5. Create and use custom CFML tags
      6. Build custom CFXAPI tags
      7. Use the member functions
      8. Object Oriented Programming in ColdFusion
    6. Develop CFML applications
      1. Develop CFML applications
      2. Design and optimize a ColdFusion application
      3. Handle errors
      4. Use persistent data and locking
      5. Use ColdFusion threads
      6. Secure applications
      7. Client-side CFML (for mobile development)
      8. Use the ColdFusion debugger
      9. Debugging and Troubleshooting Applications
      10. Develop globalized applications
      11. REST enhancements in ColdFusion
      12. Authentication through OAuth
      13. Social enhancements
    7. Develop mobile applications
      1. Mobile application development
      2. Build mobile applications
      3. Debug mobile applications
      4. Inspect mobile applications
      5. Package mobile applications
      6. Troubleshoot mobile applications
      7. Device detection
      8. Client-side CFML
      9. Mobile Templates
      10. Code samples to build a mobile application
    8. Access and use data
      1. Access and use data
      2. Introduction to Databases and SQL
      3. Access and retrieve data
      4. Update database
      5. Use Query of Queries
      6. Manage LDAP directories
      7. Solr search support
    9. ColdFusion ORM
      1. ColdFusion ORM
      2. Introducing ColdFusion ORM
      3. ORM architecture
      4. Configure ORM
      5. Define ORM mapping
      6. Work with objects
      7. ORM session management
      8. Transaction and concurrency
      9. Use HQL queries
      10. Autogenerate database schema
      11. Support for multiple data sources for ORM
      12. ColdFusion ORM search
    10. ColdFusion and HTML5
      1. ColdFusion and HTML 5
      2. Use ColdFusion Web Sockets
      3. Media Player enhancements
      4. Client-side charting
      5. Display geolocation data
    11. Flex and AIR integration in ColdFusion
      1. Flex and AIR integration in ColdFusion
      2. Use the Flash Remoting Service
      3. Use Flash Remoting Update
      4. Offline AIR application support
      5. Proxy ActionScript classes for ColdFusion services
      6. Use LiveCycle Data Services ES assembler
      7. Use server-side ActionScript
    12. Request and present information
      1. Request and present information
      2. Retrieve and format data
      3. Build dynamic forms with cfform tags
      4. Validate data
      5. Create forms in Flash
      6. Create skinnable XML forms
      7. Use Ajax data and development features
      8. Use Ajax User Interface components and features
    13. Office file interoperability
      1. Office file interoperability
      2. Using cfdocument
      3. Using cfpresentation
      4. Using cfspreadsheet
      5. Supported Office conversion formats
      6. SharePoint integration
    14. ColdFusion portlets
      1. ColdFusion portlets
      2. Run a ColdFusion portlet on a JBoss portal server
      3. Run a ColdFusion portlet on a WebSphere portal server
      4. Common methods used in portlet.cfc
      5. ColdFusion portlet components
      6. Support for JSR-286
    15. Work with documents, charts, and reports
      1. Work with documents, charts, and reports
      2. Manipulate PDF forms in ColdFusion
      3. Assemble PDF documents
      4. Create and manipulate ColdFusion images
      5. Create charts and graphs
      6. Create reports and documents for printing
      7. Create reports with Report Builder
      8. Create slide presentations
    16. Use web elements and external objects
      1. Use web elements and external objects
      2. Use XML and WDDX
      3. Use web services
      4. Use ColdFusion web services
      5. Integrate JEE and Java elements in CFML applications
      6. Use Microsoft .NET assemblies
      7. Integrate COM and CORBA objects in CFML applications
    17. Use external resources
      1. Send and receive e-mail
      2. Interact with Microsoft Exchange servers
      3. Interact with remote servers
      4. Manage files on the server
      5. Use event gateways
      6. Create custom event gateways
      7. Use the ColdFusion extensions for Eclipse
      8. Use the data services messaging event gateway
      9. Use the data management event gateway
      10. Use the FMS event gateway
      11. Use the instant messaging event gateways
      12. Use the SMS event gateway

 

You can perform some tests to avoid experiencing trouble as you begin your work with ColdFusion.
Verify the following:

  • Web server is running: Before you install ColdFusion, ensure that your web server is installed and running. You can do this by loading a page in your web browser using the HTTP protocol.
  • ColdFusion is running: After you install ColdFusion, use the ColdFusion Administrator to ensure that ColdFusion is running.
  • Change ColdFusion user account: In Windows, ColdFusion runs under the host System account by default. If ColdFusion application pages do not have access rights to interact with resources (remote data sources, other application pages, COM objects), you must run ColdFusion under a specific account that provides the necessary access rights. For details, see Change ColdFusion user account.
  • Analyze activity in log files: ColdFusion log files contain valuable information that can help you identify problems with ColdFusion or with application pages in your site. For details, see Analyze server activity in log files.

Verify that the web server is running

Before you install ColdFusion, ensure that your web server is installed and running.

  1. Open a web browser.
  2. In the address line, enter the URL for a web page or site. For example, if the file myindex.htm is in your web document root directory, load the page in your browser, using the localhost URL, as follows: http://127.0.0.1/myindex.htm or http://127.0.0.1:8500/myindex.htm (built-in web server)
  3. Press Enter. If the web server is running, the page appears, otherwise, an error message appears.

Verify that ColdFusion is running

Note: To run ColdFusion Administrator, you must enable cookies in your browser.

  1. Open a web browser.
  2. In the address line, enter the appropriate URL, as follows:
  • If ColdFusion is installed on a local server:http://localhost/CFIDE/administrator/index.cfm
  • If ColdFusion is installed on a remote server:http://hostname/CFIDE/administrator/index.cfm}}where, hostname is the name of the server on which ColdFusion resides. If you are using the internal web server, specify {{hostname :8500.

    Note: On UNIX, the ColdFusion Administrator URL is case-sensitive. Ensure that you enter the address as shown.

  1. Press Enter. If ColdFusion is running, the ColdFusion Administrator opens. If you use ColdFusion Administrator security, a password prompt appears.

Change ColdFusion user account

On a Windows platforms, ColdFusion runs under the host System account by default. However, ColdFusion application pages may not have the access rights required to interact with other resources, such as remote data sources, other application pages, and COM objects. Therefore, you must run ColdFusion under a specific account that provides the necessary access rights.

  1. Click Start > Control Panel > Administrative Tools > Services.
  2. Select the ColdFusion 11 Application Server, right-click and select Properties.
  3. In the Logon As frame, select the This Account option, and enter the appropriate account user name and password information.
  4. Click OK to save the information.
  5. Click Close to close the Services window.
  6. Restart the service for the changes to take effect.

Analyze server activity in log files

Log files generated by ColdFusion can help you monitor the activity of your server and ColdFusion applications. For details about setting your logging preferences.You can use the Log Viewer to analyze information in your log files so that you can troubleshoot your ColdFusion performance or repair problem pages in your site. For example, depending on your logging preferences, you can identify pages in your applications that take longer than a specified length of time to process.

Frequently asked questions

How will I uninstall ColdFusion?

Note: This discussion does not apply when deploying ColdFusion on a JEE server. To uninstall ColdFusion on a JEE server, uninstall the ColdFusion ODBC service on your Windows system (if installed, during installation of ColdFusion) and undeploy the ColdFusion application.

Uninstalling ColdFusion deletes all ColdFusion program files and related components from your system.

Remove ColdFusion from Windows

  1. Select Start > Settings > Control Panel > Add/Remove Programs > ColdFusion.
  2. Click Remove. A dialog box confirms that you want to uninstall.
  3. To begin uninstalling, click Yes.
  4. When the program completes, restart your computer. ColdFusion is removed from your server.

Remove ColdFusion patches from ColdFusion Administrator

  1. Log in to ColdFusion Administrator.
  2. Go to Server Updates > Updates > Installed Updates.
  3. To begin uninstalling the latest patch, click the Uninstall button.

    Note: Uninstalling ColdFusion patches from the ColdFusion Administrator is not supported for JEE deployments.

Remove ColdFusion from UNIX

  1. Log in as root.
  2. Enter the following command to go to the cf_root/uninstall directory: cd cf_root/uninstall
  3. Enter the following command:
    {{./ uninstall.sh}}ColdFusion is removed from your server.

How will I change ColdFusion Administrator password?

You can set or change the password that restricts access to ColdFusion Administrator pages as follows:

  1. Select Security > Administrator in the navigation pane.
  2. Select the type of Administrator authentication. The options are:
  • Use a single password only (default)
  • Separate user name and password authentication (allows multiple users)
  • No authentication need (not recommended)
  1. In the Root Administrator Password section, specify the new password in the New Password box. The password can have a maximum of 50 characters.
  2. In the Confirm Password box, confirm your new password.
  3. Click Submit Changes.

What will I do if I forget Administrator password or Administrator component password

  1. Go to the folder cfusion\bin.
  2. Do the following:
    • On Windows: Run passwordreset.bat
    • On Mac/Linux: Run passwordrest.sh
  3. At prompt, specify the details.

How will I start and stop ColdFusion?

Note: This discussion does not apply when deploying ColdFusion on a JEE server.

During installation, you typically start ColdFusion services and processes, and configure them to start and run whenever you start your system. After you perform any of the following actions in the ColdFusion Administrator, stop and restart ColdFusion services:

  • Enable or disable security.
  • Change any option in the Java and JVM Settings page.
  • Enable performance monitoring options, which enable you to use the native Windows performance monitor.
    During setup, ColdFusion is installed as a set of system services, which typically start automatically at system startup.

Stop or start ColdFusion server services manually

  1. Open the Services control panel window. If a service is running, its status is Started. If it is not running, no status appears.
  2. To stop a service, select it and click Stop. A prompt asks you to verify that you want to stop the service; click Yes. The status of the service is no longer Started.
  3. To start a service, select it and click Start. Its status is Started.
  4. To restart a service: select it and click Restart. This is identical to stopping and starting a service.
  5. Click Close. The Services window closes.

Configure ColdFusion server to start automatically or manually

  1. In the Services control panel window, double-click a service. The window for the service opens.
  2. For Startup Type, select Automatic or Manual.
  3. Click OK. The configuration is saved.
  4. Click Close. The Services window closes.

How do I configure Windows performance monitor?

Note: This discussion does not apply when deploying ColdFusion on a JEE server.

Performance Monitor overview

If you install ColdFusion in Windows, you can use the Windows Performance Monitor utility to track the performance of your server. This utility installs automatically as part of the ColdFusion installation, and works with a set of counters to monitor server performance. The following are the available ColdFusion counters: that you can enable in the Windows Performance Monitor:

  • Average database transaction time
  • Average queue time
  • Average request time
  • Bytes incoming per second
  • Bytes outgoing per second
  • Database hits per second
  • Page hits per second
  • Cache pops per second
  • Number of queued requests
  • Number of running requests
  • Number of timed out requests
    To use performance monitoring,
  1. Select the Enable Performance Monitoring option on the Debug Output Settings page. For quick details, see Enable performance monitoring.
  2. Configure the Performance Monitor.

Enable performance monitoring

If you install ColdFusion in Windows, you can use the Debugging Output Settings page to enable performance monitoring through the Windows Performance Monitor utility. To enable performance monitoring,

  1. In the Debug Output Settings page, select the Enable Performance Monitoring option.
  2. Click Submit Changes.
  3. Restart ColdFusion for your changes to take effect.
    After you enable performance monitoring, you can configure the Performance Monitor.

Configuration

After you enable performance monitoring, you can configure the Performance Monitor.

  1. Open the Performance Monitor window by selecting Start > Control Panel > Administrative Tools > Performance.
  2. Click the Add button. The Add Counters window appears.
  3. In the Performance Object drop-down list box, select ColdFusion Server. In the Counter list, select the counters that you want to use. To select multiple counters, hold down the Control key as you click.
  4. Click Add. The Performance Monitor begins to run. The display attributes apply to all counters.
  5. Click Close.

How will I use Multiserver Monitor?

The ColdFusion Multiserver Monitor lets you keep track of activities on multiple ColdFusion servers. You can quickly see the status of several servers, and view detailed information about each server.
To add a server to those you are monitoring,

  1. Click the Launch Multiserver Monitor button.
  2. Click Add Server.
  3. Enter the following:
    • The server name or IP address
    • The port through which you communicate with the server
    • The context root, if any
    • The user name and password to access the server
  4. Click OK.
    To quickly see the status of all the servers you are monitoring, click Quick View. For each server you are monitoring, the Multiserver Monitor displays the server name, port, how long the server has been running, and whether there are any alerts.
    To see a detailed status of all the servers you are monitoring, click Detailed View.
    The detailed view lists each server. To see details about a server in the list, highlight it. The details appear at the bottom of the page. To see information about any server errors, click Errors.

    Note: The errors listed on this page include only server errors. Application errors appear in the individual Server Monitor on the Summary page.

    If you register some servers in the Multiserver Monitor served by 127.0.0.1, and then open a Multiserver Monitor served by localhost, the servers are not considered to be the same servers. This is because Flash creates different shared objects for these IP addresses. The information that is stored in these shared objects is saved using XOR encryption. The master password for the Multiserver Monitor is stored using SHA1 encryption.

How to set per application settings

You can set the following on a per-application basis:

  • Mappings
  • Custom tag paths
    These settings override the server-side settings in the ColdFusion Administrator for the specified application only. Specifying per application settings does not change the server-wide settings. To set per application settings, you must first enable per application settings on the Settings page of the ColdFusion Administrator. You then set the mappings or custom tag paths in the Application.cfc file.
    Custom Tags in per application settings override those defined in the ColdFusion Administrator. For example, if you have two custom tags of the same name and they are in different locations in the Administrator and per-application settings, the one in the per application settings is taken first.

    Note: Per application settings are supported in applications that use an Application.cfc file only, not in applications that use an Application.cfm file. The per application settings do not work if you have disabled application variables on the Memory Variables page of the Administrator.

    To set the mappings per application,

  1. Select the Enable Per App Settings option on the Settings page of the ColdFusion Administrator.
  2. Include code similar to the following in your Application.cfc file:

    <cfset THIS.mappings["MyMap"]="c:\inetpub\myStuff">

    or

    <cfset StructInsert(THIS.mappings, "MyMap", "c:\inetpub\myStuff")>

    To set the custom tag paths per application,

  3. Select the Enable Per App Settings option on the Settings page of the ColdFusion Administrator.
  4. Include code similar to the following in your Application.cfc file:

    <cfset customtagpaths = ListAppend(customtagpaths,"c:\mapped3")>
    <cfset This.customtagpaths = customtagpaths>

How will I manage undevlivered mails?

You can view a list of undelivered mails in the Server Settings > Mail > Undelivered Mail page. To access this page and manage your undelivered mails:

  1. Click the View Undelivered Mail button from the Server Settings > Mails page.
  2. In the Server Settings > Mail > Undelivered Mail page, you can perform the following tasks:
    • Sort mails
    • Select to view specific columns
    • Delete mails
  3. Respool mails
    1. To sort the mails by Subject, Sender, To, File Size, and Date columns in ascending or descending order:
    2. Point to the column by which you want to sort the mails
  4. Click the down arrow and select the sorting order.
  5. To view selected columns on the Undelivered Mails page:
  6. Point to any column and click the down arrow.
  7. Click columns and deselect the columns that you do not want to view on the page.
    To delete or respool a mail, select the mail from the list and click Delete or Respool.

How will I view and search log content?

You can view and search log content using the Log Viewer page. This page identifies the content for each log file that you specified to view on the Log Files page.
Use the Log Viewer

  1. On the Log Files page, click the name of the log file. The Log Viewer page appears.
  2. To filter the content on the Log Viewer page, click the Launch Filter button. The following table describes the areas on the Log Viewer page:

Area

Description

Launch Filter button

Click to open the Filter dialog box so you can customize the content in the log file viewer.

Searching file

Identifies the name of the log files that you are viewing.

View Raw Data

Shows the actual content of the log file message, including the HTML tags, if they exist. Many error messages are formatted with HTML tags that are rendered by the browser. If an HTML tag exists, the raw data shows the tag attributes <p>hello</p>, whereas not viewing the file using the raw data feature shows "hello."

Compact View

Trims the content of the error messages and increases the count of viewed log entries from 10 to 20 per page.

Number of messages or events

Shows the total number of messages with links to view the previous and next pages.

Date and Time

Identifies the date and time the event occurred.

Severity

Level of severity: Fatal (errors that terminate the application), Error (recoverable errors), Warning (cautionary information), and Information (details the status and settings of the ColdFusion server.

ThreadID

Identifies the thread identification number for the event. This string is used by Adobe Technical Support personnel to track and troubleshoot problems.

Application Name

If applicable, shows the name of the application.

Log Message

Describes the error that occurred.

How do I deploy an archive?

  1. Select Packaging and Deployment > ColdFusion Archives in the left navigation pane of the ColdFusion Administrator. The ColdFusion Archives page appears.
  2. In the Deploy an Existing Archive panel, specify the path to the CAR file to deploy:
  3. Provide the full path of the archived filename (CAR file) to restore. Click the Browse Server button to select the full path of the archived filename (CAR).
  4. Click Deploy. The Archive Summary Panel appears.
  5. In the Archive Summary panel, review the archived content.
  6. Click Next to proceed with restoring the archive. The Deploy Location panel appears (see step 5).

    Note: (For UNIX users only) If you must run the deploy process as a privileged user, select the Run This Deployment As A Specific User option. Then enter any system account name in the User name text box, and the corresponding account password in the Password text box. The user name and password must match the existing user name and password for this system; the deployment process runs as that user. If the user name and password do not match the existing user name and password for this system account, the deployment procedure fails.

  7. Specify a location, and click Deploy to restore the selected CAR file.
    One of the following archive messages appears:
  • Deploy Successful The selected CAR file was successfully restored in the specified Web Application directory. Click Close to exit from the Archive wizard.
  • Failed The deploy procedure was not successful. To determine the cause of the problem, review the information appearing on the page. To further analyze why a problem occurred, click the links located on the panel. Click Close to exit from the Archive wizard.
    If the deploy operation failed, verify that the restore Web Application directory was not corrupted during the restore operation. To restore archives to another system, the target system must have ColdFusion installed.
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