If you experience longer than anticipated wait times, you can chat with an agent to get your support questions answered.
Note: Phone support isn't available for free products, including Adobe Reader, Flash Player, and Shockwave Player. You can get support for free products in the community forums.
Americas
| Country or region | Phone number | Hours | Language |
|---|---|---|---|
| Argentina | 0800-266-5261 | Monday—Friday, 9am— 9pm CET |
Spanish |
| Brasil | 0800-047-4033 | Monday—Friday, 7:30am—5pm BRT |
Portuguese |
| Canada | 1-800-833-6687 (Individuals) 1-800-443-8158 (Teams) |
Monday—Friday, 24 hours per day (Sunday 6pm—Friday 7pm PT) |
English |
| Chile | 1230-020-1218 | Monday—Friday, 9am— 9pm CET |
Spanish |
| Colombia | 01-800-518-2893 | Monday—Friday, 7am—5pm CET | Spanish |
| Costa Rica | 0800-012-1842 | Monday—Friday, 9am—9pm CET | Spanish |
| Latinoamerica (otros países) |
+1-408-352-9228 +1-408-352-9228 (Bolivia) |
Monday—Friday, 9am—7pm CET |
Spanish |
+1-408-352-9228 (El Salvador) +1-408-352-9228 (Dominican Republic) +1-408-352-9228 (Panama) +1-408-352-9228 (Paraguay) +1-408-352-9228 (Uruguay) |
Monday—Friday, 9am—9pm CET
|
||
| 1-800-833-6687 (Trinidad & Tobago) | Monday—Friday, 24 hours per day (Sunday 6pm—Friday 7pm PT) | English | |
| México |
01-800-253-1290 |
Monday—Friday, 9am—9pm CET |
Spanish |
| Perú | 0-800-77-989 | Monday—Friday, 9am—9pm CET | Spanish |
United States
|
1-800-833-6687 (Individuals) 1-800-443-8158 (Teams) |
Monday—Friday, 24 hours per day
|
English
|
Europe, Middle East, and Africa
| Country or region | Phone number | Hours | Language |
|---|---|---|---|
Africa
|
0800-983-123 (South Africa) +44-20-7365-0735 (Kenya) +44-20-7365-0735 (Mauritius) +44-20-7365-0735 (Nigeria) +44-20-7365-0735 (Other African countries) |
Monday—Friday, 9am—5pm GMT
|
English
|
| Osterreich (Austria) | 01-7956-7484 | Monday—Friday, 9am—5pm CET | German |
Belgium Belgique België |
02-7119-960
|
Monday—Friday, 9am—5pm CET
|
English
|
| България (Bulgaria) | 00800-110-4480 | Monday—Friday, 9am—5pm EET | English |
| Hrvatska (Croatia) | 01-390-8930 | Monday—Friday, 9am—5pm CET | Croatian |
| Hrvatska (English) | +44-207-365-0735 (UK) | Monday—Friday, 9am—5pm CET | English |
| Cyprus | 8009-2394 | Monday—Friday, 9am—5pm EET | English |
| Ceska republika (Czech) | 239-016-347 | Monday—Friday, 9am—5pm CET | English |
| Danmark (Denmark) | 3832-2914 | Monday—Friday, 9am—5pm CET | English |
| Eesti (Estonia) | 800-0044-268 | Monday—Friday, 9am—5pm EET | English |
| Suomi (Finland) | 09-6937-9671 |
Monday—Friday, 9am—5pm EET | English |
| France | 01-7123-0196 | Monday—Friday, 9am—5pm CET | French |
| Deutschland (Germany) | 069-500-71855 | Monday—Friday, 8am—5pm CET |
German |
| Greece | 00800-4414-3995 | Monday—Friday, 9am—5pm CET | English |
| Magyarorszag (Hungary) | 06-80-981-309 | Monday—Friday, 9am—5pm CET | English |
| Ireland | 01-242-1552 | Monday—Friday, 9am—5pm UKT | English |
| ישראל (Israel) | 1-809-344-217 | Monday—Friday, 9am—5pm EET | English |
| Italia (Italy) | (Chat only) |
Monday—Friday, 9am—5pm CET | English |
| Latvija (Latvia) | 8000-2680 | Monday—Friday, 9am—5pm EET | English |
| Lietuva (Lithuania) | 8-800-30454 | Monday—Friday, 9am—5pm EET | English |
Luxembourg - Deutsch
|
00-49-69-500-71855 (Deutschland) 00-43-1-7956-7484 (Osterreich) 00-41-44-800-9581 (Schweiz) |
Monday—Friday, 8am—5pm CET
|
German
|
Luxembourg - English
|
00-44-20-7365-0735 (UK) 00-353-1-242-1552 (Ireland) |
Monday—Friday, 9am—5pm UKT
|
English
|
Luxembourg - Francais
|
+32 (0)2-7119-960 (Belgique) +33 (0)1-7123-0196 (France) +41 (0)44-800-9581 (Suisse) |
Monday—Friday, 9am—5pm CET
|
French
|
| Malta - English | 00-44-20-7365-0735 (UK) | Monday—Friday, 9am—5pm UKT | English |
الشرق الأوسط وشمال أفريقيا - اللغة العربية (MENA - Arabic)
|
8008-1097 (Bahrain) 0-800-000-0447 (Egypt) 00-44-20-3564- 4145 (Jordan/Kuwait/Lebanon/Qatar/Yemen) 800-77173 (Oman) 800-844-6638 (Saudi Arabia) 00-33-1-5732-4642 (Tunisia/Morocco/Algeria) 800-0444-3085 (UAE) |
Sunday—Thursday, 9am—5pm GST (Oman, UAE) Sunday—Thursday, 9am—5pm AST (Bahrain, Saudi Arabia) Sunday—Thursday, 9am—5pm EET (Egypt) Monday—Friday, 8am—4pm CET (Jordan, Kuwait, Lebanon, Qatar, Yemen) Monday—Friday, 8am—5pm WET (Tunisia, Morocco, Algeria) |
English or French
|
| Middle East and North Africa - English | 00-44-20-7365-0735 (UK) | Monday—Friday, 9am—5pm UKT | English |
Moyen-Orient et Afrique du Nord - Français
|
+32 (0)2-7119-960 (Belgique) +33 (0)1-7123-0196 (France) +41 (0)44-800-9581 (Suisse) |
Monday—Friday, 9am—5pm CET
|
French
|
| Nederland | 020-201-3331 | Monday—Friday, 9am—5pm CET | English |
| Norge (Norway) | 2316-2881 |
Monday—Friday, 9am—5pm CET | English |
| Polska (Poland) | 00-800-441-19-35 | Monday—Friday, 9am—5pm CET | English |
| Portugal | 800-206-708 | Monday—Friday, 12:30pm—10:00pm CET |
Portuguese |
| Romania | 0-800-89-4-707 | Monday—Friday, 9am—5pm EET | English |
| Россия (Russia) |
8-800-333-3663 800-333-5062 0-207-365-2177 008-004-414-5680 |
Monday—Friday, 9am—5pm MSK | English |
| Slovensko (Slovakia) | 0-800-044-050 | Monday—Friday, 9am—5pm CET | English |
| Slovenija (Slovenia) | 0-800-80160 | Monday—Friday, 9am—5pm CET | English |
| España (Spain) | 900-810-339 (Chat also available) |
Monday—Friday, 9am—9pm CET | Spanish |
| Sverige (Sweden) | 08-5853-6692 | Monday—Friday, 9am—5pm CET | English |
Schweiz Suisse Svizzera (Switzerland) |
044-800-9581
|
Monday—Friday, 9am—5pm CET
|
German French English
|
| Turkey | 00800-448-829-315 | Monday—Friday, 9am—5pm TRT | English |
| Україна (Ukraine) | 31 43 850 3914 49 69 15408 3514 |
Monday—Friday, 9am—5pm MSK | English |
| United Kingdom | 020-7365-0735 | Monday—Friday, 9am—5pm GMT | English |
Asia Pacific
| Country or region | Phone number | Hours | Language |
|---|---|---|---|
| Australia | 1800-614-863 | Monday—Friday, 9am—5pm AET | English |
| 中国 (China) | 400-991-5454 | Monday—Friday, 9am—5pm CTT | Chinese |
| 中國香港特別行政區 (Hong Kong SAR of China) |
3071-4922 | Monday—Friday, 9am—5pm CTT | Chinese or Cantonese |
| Hong Kong SAR of China | 3071-4922 | Monday—Friday, 9am—5pm CTT | English |
| India | 000-800-440-1751 | Monday—Friday, 9am—5pm IST | English |
| 日本 (Japan) | 0120-907-512 | Monday—Friday, 9:30am—5:30pm JST 月曜日—金曜日 9:30—17:30 (土日祝および弊社指定休業日を除く)。 |
Japanese |
| 한국 (Korea) | 080-950-0880 |
Monday—Friday, 9am—6pm KST | Korean |
| New Zealand | 0800-485-948 | Monday—Friday, 9am—5pm NST | English |
| Southeast Asia (Includes Indonesia, Malaysia, Philippines, Singapore, Thailand, Sri Lanka, Vietnam) | 00-1803-4473-61 (Indonesia) 1300-80-0027 (Malaysia) 1-800-1441-0440 (Philippines) 800-448-1642 (Singapore) 001-800-441-8813 (Thailand) +65 6622-1459 (Sri Lanka) +65 6622-1459 (Vietnam) +65 6622-1459 (Other regions) |
Monday—Friday, 9am—5pm WIT (Indonesia) Monday—Friday, 9am—5pm CTT (Malaysia, Philippines, Singapore, Sri Lanka, Vietnam, other regions) Monday—Friday, 9am—5pm ICT (Thailand) |
English
|
| 中國澳門特別行政區 (Macau SAR of China) | +852-3071-4922 | Monday—Friday, 9am—5pm CTT | Cantonese |
| 台灣 地區 (Taiwan region) | 0800-666-536 | Monday—Friday, 9am—5pm CTT | Chinese |
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