Run the Creative Cloud Cleaner Tool to remove the current installation of the Creative Cloud desktop app. See Run the Creative Cloud Cleaner Tool.
Find a resolution to an "Adobe Creative Cloud, needed to resolve this problem, is missing or damaged" error that may occur when installing the Creative Cloud desktop app.
When installing the Creative Cloud desktop app, you receive the following error:
Adobe Creative Cloud, needed to resolve the problem, is missing or damaged. You can try to repair to fix the issue. If the problem persists, download and install the new copy from http://www.adobe.com/go/adobecreativecloudapp.
Click Repair in the error message to fix the issue.
In the Creative Cloud Cleaner Tool, choose option 3: Creative Cloud 2017, 2015, 2014, Creative Cloud & CS6 Products. Then, choose option 1: Adobe Creative Cloud Desktop.
Rename the following OOBE folders to OOBE.old:
If you get This folder is currently in use error while trying to rename the folder, do the following:
Creative Cloud, Adobe Desktop Service, CCXProcess, CCLibrary, CoreSync, CoreSync helper, Adobe IPC Broker, armsvc, AGS Service
Create a new local user account with administrator privileges, and log in using that account. Then download and reinstall the Creative Cloud desktop app.