On Mac OS 10.11, earlier versions of the Adobe Creative Cloud desktop app may use excessive CPU or energy resources. If you see this behavior even when the Creative Cloud app is idle, reinstall the app.
Before you install the latest version of the Creative Cloud app, it's important to fully uninstall the application. Follow these steps to perform a complete uninstall and reinstall of the application.
Open the Activity Monitor (Applications > Utilities) and quit all Adobe processes. Be sure the following processes are closed:
- Creative Cloud process
- Adobe CEF Helper
- Adobe Desktop Service
- Adobe Installer
- AAM Updates Notifier