Adobe Acrobat Sign Release Schedule and Prerelease Notes

Adobe Acrobat Sign release schedule and prerelease documentation

Adobe Acrobat Sign plans to deliver three major feature releases each year. Minor releases may be introduced to resolve customer-facing or system processing issues as needed.

  • The remaining major releases for 2022 are scheduled for June 14th and November 8th.
  • Minor patches will be included when a launch date is established.

Starting with the September 2022 release, complete prerelease documentation will be available 30-days before the launch (in August 2022), viewable from this release schedule page.

Prerelease notes are listed below.

Sandbox availability

Starting in August 2022, customers that have access to the Acrobat Sign Sandbox environment can access the new release functionality 30-days before launch.

  • The Sandbox environment will pass all production quality assurance procedures at the same quality level as the regular production environment.
  • The Sandbox is expected to have 99.9% availability and will use the same status page and outage procedures as the regular production environment.
  • The Sandbox will leverage the regular production SLA and support process to facilitate reporting issues.
Note:

If you would like to be notified in advance of the upcoming release features, please subscribe here >

This article contains prerelease information. Release dates, features, and other information are subject to change without notice.

Release schedule

Adobe Sign: March 2022

Improved Functionality

Access to knowledge-based authentication for participant defined recipients on web forms

Customers that build web forms that allow for multiple external participants can now use the knowledge-based authentication method for the additional participants.

KBA access for additional recipients in web forms

Resolved Issues

Issue
Description
4354725 Summary: Agreements can not be created via custom workflows when Required recipient name is enabled.
Fix: Name validation has been disabled for workflows, meaning that the required name value is not checked/enforced when the agreement is being composed.

Adobe Acrobat Sign: June 15, 2022

Improved Functionality

  • Improved Digital Identity verification - Acrobat Sign's identity gateway connects to third-party authentication and identity verification services using the standard OpenID Connect (OIDC) authentication protocol. Customers can select from a wide array of authentication services and leverage the type of identity verification that best suits their demands.
    • Identity verification services include:
      • Video Identity Verification services
      • ID document identification
      • Knowledge-based authentication services
    • Identity information is optionally stored on the Signer Identity Report.
    • Identity verification is priced separately and consumed per the vendor policy.
    • Authentication transactions are procured and billed directly from the IDP.

Review the digital identity documentation >

Digital Identity Gateway

  • New webhooks
    • AGREEMENT_EXPIRATION_UPDATED (API only) - The AGREEMENT_EXPIRATION_UPDATED has been created for the event when an agreement’s expiration time is updated. AGREEMENT_EXPIRATION_UPDATED can only be subscribed to via the POST /webhooks API call.
    • AGREEMENT_SIGNER_NAME_CHANGED_BY_SIGNER - The AGREEMENT_SIGNER_NAME_CHANGED_BY_SIGNER webhook triggers when a recipient changes the pre-populated name value when they are signing their agreement. Name values can be prepopulated through the API or through the Require recipient name when sending feature.

Review the webhook documentation >

  • Updates to the custom workflow designer  - Updates to the custom workflow designer include:
    •  Users in Multiple Group awareness. Accounts that have UMG enabled allow:
      • Group administrators can assign workflows to any group that they are an administrator of (not only their primary group).
      • Group administrators can edit any workflow assigned to any group they are an administrator of.
    • An update to the workflow scope control interface that defines which users can access the workflow.
      • The text label indicating which group/users the workflow is enabled for has been changed from Activate for to Who can use this workflow.
      • The text label for the option to include all groups/users in the account has been updated from All groups to Any user in my organization.
      • The array of radio buttons used to select an individual group has been changed to a single-select drop-down menu with the text label Selected Group.

Review the custom workflow designer documentation >

Custom workflow designer group selector

Note:

The Custom Workflow Designer will have a brief disruption of service to update the underlying code immediately after the June 15th major release.

Between 3 -3:30 pm Pacific Time, the workflow designer may not allow users to create a new workflow or save a workflow that is being edited.

Users are encouraged to save any workflow they are creating/editing before 3pm Pacific Time.

The use of workflows to generate agreements will not be impacted during this time.

  • Improvements to the new authoring environment - The new authoring environment introduced in April 2022 has been updated to include:
    • Support for up to 25 recipients.
    • New fields:
      • Dropdown (single-select)
      • Hyperlinks
    • New Acrobat web accounts and free Acrobat users enable these features automatically.
    • Enterprise accounts in the Acrobat Sign solution can enable the new authoring experience in Account Settings > Global Settings

Review the documentation for the new authoring environment >

  • Option to disable the email tracking pixel - Enterprise tier accounts can request the support team to disable the tracking pixel embedded in the recipient "Review and Sign" email templates.
    • Disabling the email pixel changes the trigger for the "Viewed" event:
      • When the pixel is enabled, the "Viewed" event triggers when the email is opened.
      • When the pixel is disabled, the "Viewed" event triggers when the agreement is opened (via the signing link).
    • New accounts of all service levels created after the June 2022 date will have the pixel disabled by default.

Review the tracking pixel documentation >

  • Disable hyperlinks embedded in signatures and initials - Enterprise tier accounts can request the support team to disable the embedded hyperlinks in signature and initial field objects (which open the transaction verification page).
    • All accounts created after the June 2022 release have this linking disabled automatically.
      • Accounts that exist before the June 2022 release will continue to see the legacy functionality.
    • Disabling the hyperlinks is not retroactive to agreements completed before adjusting the setting.
    • Once disabled, the embedded links can not be reenabled.

Review the transaction verification documentation >

Signature and initial hyperlinks to verification page

  • Expanded the Audit Report events - The audit report has been improved to include several events that were previously only reflected on the activity log or embedded in report files. Improvements include:

The option to allow the audit report to adopt the timezone offset from the account/group/user setting can be enabled at the account (and group) level by navigating to Account Settings > Global Settings > Set a default time zone to use for agreements created by users in this account

Configure the audit report to adopt the configured timezone offset

Time zone values can be set at the account, group, and user level, and the "lowest" level object takes precedence.

  • User settings override group settings.
  • Group settings override account settings.

If the setting is enabled and an individual user adjusts their timezone to be different from the account level setting, the user's audit reports will reflect the timezone offset as defined by the user profile, not the account.

Review the default time zone documentation >

When sending an agreement to a user with a known name value in the Acrobat Sign system (typically someone in your own account), the name value in the user's profile is automatically inserted in the signature process.

If the account allows users of this nature to change their name value when signing, that change is logged to the audit report, providing the initial name value and the updated value.  All subsequent iterations of the recipient's name in the audit report will reflect the adjusted value.

Log name changes

Standard electronic signatures now include the reason provided by recipients when signing, declining, or canceling an agreement.

Display reasons

Sharing an individual agreement produces a record in the audit report. This record now contains the participant the agreement was shared by, in addition to the party the agreement was shared with.

Log sharing events

Sharing an agreement after it has entered a terminal state will not update the audit report with new records, but the agreement Activity log does continue to track sharing activity.

Activity log of a share after agreement completion

Audit records are now presented for each time a recipient requests a new document after a link has expired.

Review the link expiration documentation >

New link request for expired link

Note:

Keep in mind that audit reports become immutable after the agreement reaches a terminal status. Reminder and share events executed after the agreement is terminal will not be reflected in the audit report.

  • Allow or disallow the sharing of individual agreements with internal/external parties - The ability for users to share an individual agreement with another party can be limited to allow/disallow sharing based on the internal/external status of the party being shared to.
    • Internal users are defined as users within the same Acrobat Sign account as the sender of the agreement.
    • External users are defined as all users that are not members of the same Acrobat Sign account as the agreement sender.

Review the agreement sharing documentation >

Agreement sharing controls

  • Access to knowledge-based authentication for participant-defined recipients on web forms - Customers that build web forms that allow for multiple external participants can now use the knowledge-based authentication method for the additional participants.

Review the web form documentation >

KBA access for additional recipients in web forms

Experience Changes

  • Web Forms no longer require third-party cookies to be enabled for signers -  Accounts that use web forms no longer need to be concerned if their signers have third-party cookies enabled before applying their signature. Web forms now support cookieless signature activity.
  • Expired signing links are limited to ten requests per hour - When a signing URL expires, the recipient can request a new URL up to ten times in a 60-minute time window.
    • A new URL will not be sent after the tenth request in the same 60-minute window.
    • The ten signature requests exist in a rolling time window, meaning that each request has a 60-minute timer.

Review the link expiration documentation >

  • Updated External Archive interface - The external archive interface has been updated to challenge the administrator to enter the email address twice (to ensure the correct email is configured) and store the email as a clickable address object instead of a text string. All interfaces for the automatic archive feature are being updated (Global Settings at the account/group level and the External Archive tab).

Review the external archive documentation >

Updated external archive interface

  • Update to the Required Recipient Name feature - The feature to require a recipient name when composing a new agreement now preserves that setting at the agreement level, ensuring that the setting value is enforced, even if the account/group level setting is changed.

Review the documentation for requiring a recipient name when sending agreements >  

  • Updates to the Notarize integration - Improvements continue for the Notarize integration:
    • The agreement expiration time is being shared with Notarize and will be honored by Notarize as part of their scheduling feature.
    • The Notarize API key is now validated before the agreement is sent for notarization. Send/update is blocked and an error is thrown if:
      • the account is an expired trial.
      • the Notarize account mapping to the API key is deactivated
      • the Notarize API key is invalid
      • the Notarize API key has been disabled

Review the Notarize documentation >

  • Update to the expiration date label in emails - The text identifying the expiration date in recipient emails has been updated to clarify that agreements can be signed until the expiration date. Due on {DATE} has been updated to Due by {DATE} :
Update to the expiration date label

  • Improved automatic form field detection (limited deployment) - Automatic form field detection has been improved to more accurately identify the type, size, number, and location of form fields to be placed.
    • Only deployed on the NA4 environment after the June 2022 release. To be deployed on other environments in future releases.

Review the documentation of automatic form field detection >

Registration page

Feature

Enablement date

Available to (service type):

Configuration level

Digital Identity Gateway

With the release

All service levels

Account/Group

New webhooks

With the release

Business and Enterprise

Account

New Trust Service Providers  

With the release

Business and Enterprise

Account/Group

Custom workflow designer update

With the release

Enterprise

Account/Group

New authoring environment update

With the release

Acrobat Web only

Account/Group

Email tracking pixel update

With the release

Legacy account updates: Enterprise

New account creation: All

Account

Signature and Initial fields - embedded hyperlinks update

With the release

Legacy account updates: Enterprise

New account creation: All

Account

Agreement Sharing update

With the release

All service levels

Account/Group

New Trial experience

June 1, 2022

Enterprise

Not applicable

Cookieless web forms

With the release

All service levels

Not applicable

Expired links in email update

With the release

All service levels

Account/Group

External Archive update

With the release

All service levels

Account/Group

Notarize integration updates

With the release

Business and Enterprise

Account

Improved automatic form field detection  

NA4 only

With the release

All service levels

Account

Resolved Issues

Issue
Description
4326356  Summary:   PDF forms created in InDesign specify a value of "Off" for unchecked checkbox fields, which caused issues when the fields are editable by recipients.
Fix: Ignore the default value of "Off" for unchecked checkbox fields when importing PDF forms.
4329479 Summary:   Government ID Selfie capture fails on iOS15 with a "Face not detected" error.
Fix: The GovernmentID package has been updated with improved code to address this error.
4330744 Summary:  Account administrators are unable to disable Bio-Pharma settings due to a mismatch of the settingID and the home shard for the account.
Fix: Database updated to correct the settings mismatch.
4332322 Summary: The number of consumed KBA transactions could be incorrectly inflated due to poor logic controls when assessing KBA usage
Fix: The logic has been corrected to reflect the correct usage.
4333689 Summary:  Web form creators are unable to delegate countersignature for web forms from the modern manage page due to the API not providing a signable reply when the signature is attempted.
Fix: Updates to the API to provide the correct reply to the signer when invoked from the Manage page.
4333769 Summary:  Users are unable to edit web forms (and agreements) once their Group is changed.
Fix: Edited the permissions to get and edit agreements for the originator when they have an inactive membership to the web form/agreement ID.
4336080 Summary:  Signatures using two-byte characters could result in part of the signing date being truncated in the final signature stamp.
Fix: Updated the field parameters to allow the space for the full signature stamp.
4338126 Summary:  The Cancel Reminder option is not visible on the modern Manage page for reminders created on the legacy Manage page due to a required parameter not being part of the legacy object definition.
Fix: Code has been added to bridge the gap between the legacy object and the modern functionality.
4338227 Summary:  Dropdown fields defined with a default value containing a single quote character do not register as a valid option and are not selectable.
Fix: Code has been added to properly manage a default value containing a single quote.
4339667 Summary:  Creators are unable to modify an in-flight webform created from a template containing prefill fields.
Fix: Code has been updated to not check for prefill fields when modifying an active web form.
4341476 Summary:   The expiration date is missing when Agreement creation is completed through the JASON payload due to the rendering code pulling the incorrect value from the agreement properties table.
Fix: Corrected the code to retrieve the correct value and publish that as the expiration date.
4343048 Summary: Cookie consent selections are not saved for the Sandbox and Government environments. Users must consent each time they authenticate
Fix: Cookie consent selections and updates are being saved for the user.
4343954 Summary:  Uploading a document with a Unicode title that was subsequently imported into the agreement name caused the name to be added twice, which could make the string too long for the PDF conversion function to properly create the PDF., resulting in a PDF that would not convert.
Fix: The code has been updated to use the original title string instead of creating a new one during the conversion
4344568 Summary:  Some of the Group level Email Settings do not save when updated to override the account-level settings due to a failure to check the override value for those parameters.
Fix: Code has been updated to properly check the override value when group level settings are updated.
4345297 Summary:  Cloud Signatures can fail with an "Error occurred while completing the digital signature" error due to the signature field being placed with a negative coordinate.
Fix: Code has been added to ensure the field location is calculated properly with corrected coordinates.
4345380 Summary: Recipients still have the UI option to decline to sign even when the "decline to sign" option is disabled.
Fix: the code has been updated to properly suppress the Decline to sign options in the UI when recipients first load the agreement page.
4346217 Summary:  Exports could fail with an exception reported due to executor threads not updating the tenantIDs from previous use, causing attempts to execute tasks on the improper tenants.
Fix: The tenantIDs are now properly updated in the executor threads when they are inherited from the scheduler.
4346736 Summary:  Calculated fields involving the now() function are not working when copied using the API because copied field calculated expressions retain escape characters all the way to the document data XML.
Fix: Calculated expressions are cleaned before saving to document data XML.
4347673 Summary:  Group administrators could retain visibility of users in groups where they have previously created reports, and subsequently moved out of that group as a result of the group filter not updating properly.
Fix: Group filtering has been updated to ensure that filters update when the user admin changes group authority.
4348040 Summary:  Customers adding some image files via attachment fields would not report the proper mime type
Fix: Code has been improved to accommodate the full range of options in the appropriate class.
4349061 Summary:  Library documents are not always sorted in alphabetical order due to combined lists not sorting after combination.
Fix: The combined lists are now sorted alphabetically (numbers before alpha characters and case insensitive).
4349494 Summary:  Fields manually placed over the location where an automatically detected field would have been placed retain the properties of the automatically detected field.
Fix: Field properties for automatically detected fields are not stored if they are not placed.
4349978 Summary: Government ID authentication could fail with a "No face detected" error when capturing a selfie..
Fix: The package for the Government ID function has been updated to resolve the root cause.
4350723 Summary:  TransactionID fields are not available for customized email templates
Fix: TransactionID fields have been added to the customizable email templates.
4351205 Summary: Signers could receive a ‘This agreement cannot be e-signed’  error while signing an agreement due to an internal ID being overwritten in select situations.
Fix: Newly created agreements commit the ID to the DB with the initial save of the agreement removing the need to update the ID at any time.
4351322 Summary:  Duplicate versions of a workflow can be saved due to the "Save" button not being disabled immediatly after saving a workflow.
Fix: The Save button is immediatly disabled upon saving a workflow, preventing the duplicate entry.
4352684 Summary:   The API call "PUT /widgets/{widgetId}/formFields" is not working for the SIGNATURE field
Fix: Repaired the code and verified it works as expected.
4353289 Summary:  Hungarian translation for 'Transaction Number XYZ is valid' is incorrect.
Fix: Translation as been corrected.
4353564/4361472 Summary: The ability to create new accounts via POST/account was broken due to upstream settings updates.
Fix: The POST/account API has been adjusted to account for the upstream setting.
4354088 Summary:  Unable to delete a field in the new Authoring experience using the "Delete" key.
Fix: Improved the code to allow for deleting with the delete key.
4354730 Summary:  Prefill fields used as conditionals in the show/hide values of fields for subsequent recipients may not be visible when the recipient receives the agreement.
Fix: Code for the field value tables has been improved to better include the properties of prefill fields.
4355002 Summary: The new authoring environment was not allowing Notary and Electronic Seal roles.
Fix: The roles have been added to the roles options.
4355003 Summary: Written workflows can break the New Link delivery when a link expires between downloading the signable document and the subsequent upload of the signed document.
Fix: The code has been improved to manage this situation.
4357224 Summary:  Custom Format on Date field doesn't import from PDF
Fix: Field import code updated to ensure correct format validation transfers from uploaded PDF.
4357710 Summary:  Radio buttons with conditional visibility can fail to display.
Fix: Conditional visibility code has been tightened to ensure accurate display when conditions are met.
4357908 Summary:  Transactions that use one premium authentication method when originally sent and later transfer that authentication method to a different premium method can have both authentication methods deducted even though only one is actually used
Fix:  Code has been improved to account for authentication method transfer to not count the original method when the agreement is updated.
4358003 Summary:  User migration can lock when classic migration is triggered, and then advanced migration is also triggered.
Fix: Code has been added to manage a migration in progress when a new migration is executed.
4358968 Summary:  New reporting does not properly report all legacy workflows if they are deactivated.
Fix: Reporting scopes have been improved to account for disabled and hidden workflows.
4361469 Summary:  Using the Switch Account option to send an agreement on behalf of another does not allow authoring, instead users are routed to the Manage page due to the new authoring environment not being part of the filter table for shared access.
Fix: Added new authoring to the filter for shared access.

Adobe Acrobat Sign: July 19, 2022

Improved Functionality

  • Require recipient name at delegation  -  The feature to require the recipient name when sending a new agreement (released in April 2022) has been improved to allow entering a recipient name at the time of delegation as well. Users can enter the recipient name when they click Delegate signing to another option on the signing page or using the delegate link in the email.

Review the Require recipient name documentation >

Delegation with required name values

Note:

The improvement of the delegation process is achieved by updating the delegation API to use the v6 REST endpoint /delegatedParticipantSets.

Customers should see no impact beyond enforcing the required name values configuration during delegation. If any delegation issues are noticed, contact Support.

  • Form field tooltips support up to 4096 characters - The customizable tooltip option for all form fields has increased the number of characters allowed from 256 to 4096.
Improved capacity for tooltip values

Experience Changes

  • Legal notices consolidated into one menu item on the e-sign page - The legal notifications on the recipient e-signing page have been collected into one Legal Notices menu item in the Options menu. The collected notices are:
    • Terms of Use
    • Privacy Policy
    • Cookie preferences
    • Copyright and Trademark notices
    • Third-party notices
Legal notices

  • Clickable message links on the e-sign and Manage page  - Enterprise tier accounts that enable clickable links in their email templates will now see those links as clickable on the recipient's e-sign page as well as in the  Manage page view of the agreement.

Review the clickable links documentation >

Clickable links in the message field on the Manage page view of an agreement

  • +383 (Kosovo) country code added to SMS authentication - Kosovo (+383) has been added to the list of country codes for phone authentication.
Kosovo country code

  • Signature fields have updated their tooltips for better accessibility - Each of the signature field types has improved the tooltip to better identify the signature content required by the recipient.
Signature field tooltips

Release errata

Below are the line items that previously were announced as part of this release, but have since slipped to a later release date.

  • Include Reminders in Audit Report events - Administrators now have the option to include Reminders in their audit reports. The option can be enabled at the account (and group) level by navigating to Account Settings > Global Settings > Audit Report
Configure reminders to be reported in the audit report.

When enabled, a record of every reminder sent is logged on the audit report (up to a maximum of 250 reminder events).

Reminders reported in the audit report.

Feature

Enablement date

Available to (service type):

Configuration level

Require recipient name at delegation  

With the release

Business and Enterprise

Account/Group

Form field tooltips support up to 4096 characters

With the release

All service levels

Not configurable

Legal notices consolidated into one menu item on the e-sign page

With the release

All service levels

Not configurable

Clickable message links on the e-sign and Manage page

With the release

Business and Enterprise

Not configurable

+383 (Kosovo) country code for SMS authentication

With the release

All service levels

Not configurable

Updated signature field tooltips

With the release

All service levels

Not configurable

Resolved Issues

Issue
Description
4331709 Summary:  A MISC_SERVER_ERROR is generated when replacing a recipient with a userID that is auto-delegating their agreements to a user that is not an active userID in the system.
Fix: Code has been improved to successfully identify and create the auto-delegate userID as a single-use user for the purpose of the transaction.
4345707 Summary:   Ambiguous tooltip information for signature/initial/stamp fields is causing confusion when agreements are consumed using screen readers.
Fix: The tooltips have been updated to better indicate the type of content required (initials/signature stamp). The localization of those tooltips has been updated and verified on common screen readers.
4346795 Summary:  An uninformative error message is delivered to the user when authentication is denied based on IP address restrictions.
Fix: The error message has been improved to indicate the failure to authentication is predicated on the account security policy.
4348930 Summary: Dynamic values used in Payment fields do not include Prefill values in their calculations.
Fix: The code supporting calculating field values for payment fields has been corrected to properly access and import values from prefilled fields.
4353603 Summary: Images fields disabled by conditional logic based on other fields still allow an image to be uploaded.
Fix: The code that disabled field access under field condition logic has been corrected to ensure the image field cannot be accessed
4354667 Summary: When two attachment fields are available on the same page, the application focus does not shift to the next field after completing the first attachment, and enters a loop.
Fix: The field navigation and setFocus code has been corrected to properly navigate the focus to the next field.
4354854 Summary: Pasted email addresses when verifying a web form signature do not properly activate the Click to Sign button.
Fix: The OnPaste function has been improved to better accommodate this action in a web form submission.
4354992 Summary: Reminder and Delegation emails could trigger a bounce from anti-spam filters based on a mismatch of the envelope and header values for the sender due to name-value management being inconsistent.
Fix: The From header in email is now consistently formatted as "firstname lastname <adobesign@adobesign.com>" when the first and last name are available.
4355581 Summary: Account scoped report charts could list the reports showing their reportID if there were null values in the report properties.
Fix: The reporting API for the new report system has been updated to better manage reports with null values
4359189 Summary: Email templates can display &amp; instead of & when applying the company name.
Fix: The code to properly format the company name has been corrected.
4359920 Summary: The country code for Kosova (+383) is not available when configuring SMS authentication
Fix: Added (+383) to the SMS list of available country codes.
4360266 Summary: When a user is changed to Inactive status, and then moved to another group, the CSV generated when exporting a user list does not show the current group name for the inactive user.
Fix: A new method for retrieving user data to export without checking user status has been implemented.
4360311 Summary: Email templates can display &amp; instead of & when the sender's name includes an &.
Fix: The code to properly format the sender's name has been corrected.
4361282 Summary: Requesting a new link (after the previous link has expired) on a Reminder email template would cause all participants to be sent a reminder email.
Fix: Corrected the reminder code to only send the reminder to the recipient that requested it.
4361868 Summary: Calculated date values in non-English locales can report "Server error. There was a field which had an invalid value"
Fix: Improved the translation of date formats for localized dates with regards to calculated fields and conditional statements.
4365756 Summary: Due to a conflict in how settings are inherited through legacy settings, user profile pages were presented as blank to administrators when editing.
Fix: Understanding and accessing the proper inherited settings has updated to eliminate the conflict and provide the correct values.

September 13, 2022 (Minor feature release)

November 8, 2022 (Major feature release)

March 2023 (Major feature release)

June 2023 (Major feature release)

October 2023 (Major feature release)

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