macOS High Sierra (10.13) compatibility FAQ

List of compatibility issues with Adobe Creative Cloud products running on macOS 10.13 (High Sierra)

Note:

When you upgrade to the latest version of macOS 10.13.4 or launch a Creative Cloud application for the first time on the latest versions of macOS High Sierra, you may see a warning message that indicates Adobe software needs to be optimized for better performance. This is due to some 32-bit components that we are working to address in a future Creative Cloud update. Please note that no action is required from you at this time and your applications will still run as normal.

For more information, see 32-bit app compatibility with macOS High Sierra 10.13.4.

Adobe has tested the latest versions of Adobe Creative Cloud applications for reliability, performance, and user experience when installed on Intel-based systems running macOS High Sierra (version 10.13). The latest versions of all Creative Cloud products are compatible.

Is Adobe aware of any issues, bugs, or odd user experiences when using Creative Cloud or Adobe Acrobat® products with macOS High Sierra?

We are aware of some issues that users may experience after upgrading to macOS High Sierra (10.13). We are working hard to resolve these issues in a forthcoming release.

Do other Creative Cloud applications require updates to be compatible with macOS High Sierra?

No; not at this time.

How do I report any issues that may arise?

If you encounter any issues, report them on our bug reporting form.

I use a number of plug-ins and device drivers with my Creative Cloud applications. Will they work on macOS High Sierra?

We encourage that customers check plug-in compatibility with vendors before upgrading to macOS High Sierra. Additionally, we recommend that customers perform their own testing on a non-production partition to ensure that their current hardware and drivers work with the new operating system.

Does Adobe offer technical support for its products running on macOS High Sierra?

Adobe offers support to customers running macOS High Sierra in accordance with our standard customer support policies. Visit the Support hub for additional information about our support programs.

Are the trial versions of individual products compatible with macOS High Sierra?

Yes. If a full version of a product is compatible with macOS High Sierra, then the trial version of that product is compatible as well. Any known issues described in this document also apply to the trial versions.

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