Learning Summary does not display current data

Issue

In Adobe Captivate Prime, Learning Summary does not display current data for Enrollment, Completion, or Progressions.

There are situations when a learner completes a course. However, the data is not visible in the Learning Summary when viewed by an Administrator or Manager. 

Cause

The issue occurs because the Learning Summary is updated at different times, based on the criteria that you have selected.

Refresh duration

The Learning Summary data refreshes according to the following schedules:

1. This Month: The data refreshes everyday. You can view the last refreshed time at the bottom of the page.
2. Last 3 Full Months: This data refreshes once a month. 
3. Last 12 Full Months: This data refreshes once a month.