Fix Illustrator crash due to plugin issues

Is Illustrator crashing due to plugins? Learn how to fix it.

Illustrator can crash due to plugin compatibility issues. Following are some plugins that may cause an Illustrator crash:

  • GraphicPDFDirect
  • Antidote
  • SAAICutPlot2020

Solution

Contact your plugin developer to fix the plugin compatibility issue.

Workaround

Remove the plugin from Illustrator:
  • If your plugin developer has provided you with an uninstaller, use the uninstaller to remove the plugin.
  • If there is no uninstaller, navigate to the following location, and delete the plugin file:
    • macOS: /Applications/Adobe Illustrator 2023/Plugins.localized
    • Windows: C:/Program Files/Adobe/Adobe Illustrator 2023/Plug-ins

If you had changed the default installation location for Creative Cloud applications, navigate to that location to delete the plugin file.


Related resources

Need more help?

Simply share the crash report or crash log with us.

 Adobe

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