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Common questions | Mobile apps

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  1. Creative Cloud User Guide
  2. Introduction to Creative Cloud
    1. Common questions | Creative Cloud
    2. Creative Cloud system requirements
  3. Download, install, set up, and update
    1. Download Creative Cloud apps
    2. Open Creative Cloud apps
    3. Start workspace
    4. Update Creative Cloud apps
    5. Change the language of your Creative Cloud apps
    6. Uninstall the Creative Cloud desktop app
    7. Uninstall or remove Creative Cloud apps
  4. Manage your account
    1. Convert a Creative Cloud trial to a paid membership
    2. Reset your Adobe password
    3. Change your Adobe plan
    4. Update credit card and billing address
    5. View, download, or email your Adobe invoice
    6. Fix a failed or missed payment
    7. Cancel Adobe trial or subscription
  5. Creative services
    1. Using Adobe Stock in Creative Cloud apps
    2. Using Adobe Fonts in Creative Cloud apps
    3. Creative Cloud Market is no longer available
  6. Collaboration and storage services
    1. What are cloud documents
    2. Cloud documents | Common questions
    3. Create or convert files to cloud documents
    4. Set up cloud documents to use offline
    5. Revert to an earlier version of a cloud document
    6. Share your work for commenting
    7. Why can't I see my cloud documents offline?
    8. Creative Cloud Libraries
    9. Collaborate on Creative Cloud Libraries and folders
    10. Collaboration FAQ
    11. Sync your files using cloud storage
    12. Find how much cloud storage you have
    13. Set sync options
  7. Creative Cloud mobile apps
    1. Common questions | Mobile apps
    2. Adobe Creative Cloud for mobile
  8. Enterprise and teams
    1. Enterprise Learn & Support
    2. Teams Learn and Support
    3. Quick start guide for team members

Important Reminder:

General info

The general system requirements for using Adobe mobile apps are as follows:

  iOS

Adobe mobile apps support iOS 9 and later running on iPad Pro, iPad 2 and later, iPhone 4s, 5, 5s, 5c, 6, 6S, 6 Plus, 6S Plus, 7, 7 Plus, and iPod Touch 5th Generation.

  Android

Adobe mobile apps support phones running Android 4.1.x and later.

Ensure that the Android phone on which you want to install Adobe mobile apps meet the following system requirements:

Minimum system requirements

  • Processor: Quad Core CPU with 1.5 GHz frequency and ARMv7 architecture
  • RAM: 1 GB
  • Internal storage: 8 GB
  • Android OS version: 4.1.x and later

Recommended system requirements

  • Processor: Quad Core CPU with 2.2 GHz frequency and higher ARMv7 architecture
  • RAM: 2 GB
  • Internal storage: 8 GB and above
  • Android OS version: 4.1.x and later

Some exceptions

Some Adobe mobile apps support slightly-different devices and platforms than the standard requirements above:

Adobe mobile app

Android OS compatibility

Photoshop Fix

Requires a phone running Android OS version 5.1.x and later.

Tablets running Android OS are not supported.

Lightroom for mobile (iOS and Android)

For iOS, any iPhone or iPad that runs iOS 13.0 or later is supported. 

For Android, devices running 6.x (Marshmallow) and later are supported.

 

For more information, see the mobile section in the Lightroom system requirements article. 

To manage the subscription for your mobile apps, go to your original source of purchase. You can visit Apple App Store or Google Play depending on how you purchased your app.

The feature you're using is free during an introductory period, but it may eventually require payment or a paid Adobe Creative Cloud membership plan. Note that after a paid offering is launched, you'll continue to have access to any work you've saved using these features during the free period. You won't lose any of your work.

Adobe is making many of the new capabilities you'll find in its mobile apps available within select apps from other companies via the Adobe Creative SDK. Some of these capabilities may eventually require payment or a paid Creative Cloud membership plan to use them within the app.

Pricing and availability

Visit the Apple App Store or Google Play in your country to check availability.

Check the Apple App Store in your country or Google Play for specific language availability.

Connectivity between the Adobe mobile apps and Creative Cloud (to sync, store, and share files) requires either a free or paid Creative Cloud membership. If you're not already a member, you can sign up for a free Creative Cloud membership. The Adobe mobile apps do require a separate download.

Frequently Asked Questions about mobile apps

Click the links below to learn more about your mobile apps:

Note:

1 Internet connection required. Adobe online services are available only to users 13 and older and requirement to additional terms and Adobe's Privacy Policy. Mobile and tablet applications require a separate download and agreement to additional terms. Such applications may not be available in all countries or languages and may be subject to change or discontinuation without notice. Additional fees or membership charges may apply. 

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