Known issue

• On macOS, you can only install Performance Monitoring Toolset through the command line.

Prerequisites

Note: On 64-bit computers, use 64-bit JRE for 64-bit Performance Monitoring Toolset.

If the Performance Monitoring Toolset server is behind a proxy, specify the proxy settings for the server to get the update notification and download the updates. Specify proxy settings using the system properties below in the jvm.config, or provide the proxy settings in Performance Monitoring Toolset dashboard (Settings > Updates > Settings)

• http.proxyHost
• http.proxyPort
• http.proxyUser
• http.proxyPassword

Installation

• The update can be installed through the PMT dashboard or command-line.
  
• If you get the following error when installing the update using the Download or Download and Install option, ensure that the folder {pmt_install_home}/hf-updates has write permission: "Error occurred while installing PMT update. Please try again."
  
• The backup is located at {pmt_install_home}/hf-updates/ hf-2018-00001-326009 /backup.

Installing the update manually

1. Click the link to download the JAR. The MD5 checksum is: 696d2ad9b9b9a874c0704682ddcf0389
   
2. Execute the following command on the downloaded JAR. You must have privileges to start or stop Performance Monitoring Toolset and Datastore services.

    Windows: <pmt_install_home>/jre/bin/java.exe -jar <jar-file-dir>/hotfix-001-326009.jar

    Linux-based platforms: <pmt_install_home>/jre/bin/java -jar <jar-file-dir>/hotfix-001-326009.jar

Ensure that the JRE bundled with Performance Monitoring Toolset is used for executing the downloaded JAR. 

Install the update from a user account that has permissions to restart Performance Monitoring Toolset and Datastore services.

Post installation

Uninstallation

To uninstall the update, perform one of the following:

• In Performance Monitoring Toolset Dashboard, click Uninstall in Settings > Updates > Installed Updates.
• Run the uninstaller for the update from the command prompt. For example, java -jar {pmt_install_home}/hf-updates/hf-2021-00001-326009/uninstall/uninstaller.jar