Selection buttons do not appear in Captivate Prime

Issue

Due to missing radio buttons, an Administrator  cannot perform the following (not an exhaustive list):

  • Assign or remove roles.
  • Send a welcome mail.
  • Delete a user.

Cause

The issue occurs because of incorrect themes in the account.

missing radio buttons
View missing radio buttons

Resolution

Reload the themes and fix the appearance of the radio buttons. Perform the following steps:

  1. As an Admin, click Branding.

  2. In the Themes section, click Edit.

  3. Pick any theme and save the changes.

    set themes
    Set Themes

  4. Revert to the previous theme and save the changes.

  5. Log out of Adobe Captivate Prime and sign in again. 

 Adobe

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Adobe MAX 2024

Adobe MAX
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10 月 14 至 16 日邁阿密海灘和線上

Adobe MAX

創意大會

10 月 14 至 16 日邁阿密海灘和線上

Adobe MAX 2024

Adobe MAX
創意大會

10 月 14 至 16 日邁阿密海灘和線上

Adobe MAX

創意大會

10 月 14 至 16 日邁阿密海灘和線上